A Lily of Gold Day Spa

Steer clear. Bad business. I came here twice and scheduled an appointment for the third visit. I don’t usually get Brazilians often and they insisted on scheduling an appointment to be consistent. I made an appointment UNAWARE that there is a fee for no-show’s. The front desk girl made no disclosure of that and even with the reminder text, it does not state that they charge for a FULL SERVICE ($ 50 for Brazilians) even if you do not show up. I don’t believe customers should be penalized for a service they aren’t able to make. I ended up being busy that day and had no time for my phone. I had to fish for this information myself on their website and of course it says in small print there is a cancellation fee. Why not voice that in person?
Also, every time I go it’s NOT busy so no need to charge an inconvenience fee when there are no customers to inconvenience.
STAY AWAY LADIES. They just care about the money. You can go to European Wax Center for cheaper, better service with the same type of wax and –oh they don’t charge you if you aren’t able to make it.

Loved my Brazilian from Joanna! She made me feel so comfortable and she did an amazing job! I will definitely be coming back for her! I have been waxing for a year now and would drive all the way to Albany, I wish I would have known about this place sooner!

Joanna is definitely a must go to for brazilians if you’re in the area of Benicia/​Vallejo! Think every girl whose had a Brazilian can agree, first time appointments at a new place can be a little nerve wrecking to say the least. It’s a new place, new person, they probably have their own way/​style of waxing. But this place was super relaxing and fun from the beginning! I mean walking in to see the ladies behind the front desk laughing and actually enjoying themselves must mean they like where they work, so me that’s a good sign.
Plus, to top it off I’m 8 months pregnant and Joanna was totally willing to work with me and make sure I was comfortable, went over wax vs sugaring.
I will definitely be back, and plan on starting up the monthly membership there!

Just a head’s up, I’m still going here every month! I’ve also had my brows waxed by Joanna, aside from my regular brazillian. I am convinced I chose the right place for all my waxing needs! But they offer a ton more services, too. If you’re considering Lily of Gold, I would highly recommend it!

I had been on the fence for years about getting eye lash extensions, but i gave in and went in last night. Not only am i in love with them, i cant even tell they are there! They look amazing and everyone has commented on them today. So long mascara! Hello lashes! They were very knowledgeable and it was a cute clean spa. They even do massages. Cant wait to go back.

This review is for the 60 min Prenatal Massage with Sonja.
First impression upon entering: The ambiance wasn’t too inviting for a spa. The setting felt more like a doctor’s office.
Massage experience:
Sonja took me to one of the massage rooms and explained how the prenatal massage was going to be done. I was taken aback when she said she was actually feeling sick that day and warned me in advance not to be alarmed if she stepped mid-​session because she was feeling nauseous. I think she said I was her only client that day (?) so I felt bad and stayed. I know I should have just asked for somebody else. But anyway, the massage was free because I just received it as a gift. She then proceeded to instruct me on how to lie on the very narrow massage table and had me lie on my side while hugging a body pillow. The pillows didn’t even have cases on them! Sonja asked me if I was ok with using essential oils and I said I was fine.
–Sonja’s sniffling was very distracting and I’m glad I finally dozed off in the last 20 mins or so of the massage
–Massage table was very narrow considering prenatal massages are done on the side while hugging a body pillow. I’m petite but I wouldn’t know how a bigger woman would find this comfortable
–No essential oils were actually used. Only a generic massage lotion
–I asked Sonja to focus on my lower back, but I got more massage in my upper back & shoulder blades. What was the point of asking me where I wanted to be massaged then?
Overall: I will not come back here for a massage. I’m happy to pay more for stellar service at Wellness Wisdom in First Street Benicia. The reviews for their other services (eyelash extensions, facials, etc.) seem satisfactory though so please be aware that this review is for the Prenatal Massage.

During my massage there were people talking in the next room which was distracting, unprofessional and rude. After maybe 10 minutes of me hearing two women talk it stopped, just about another 10 minutes later one of the women returned and so did the conversation. The lady massaging me certainly should have stepped in and said something.
My massage started and I had asked for and paid for a Deep tissue massage. After just a few minutes I realized that it wasn’t nearly deep enough. I nicely asked for her to go deeper and I said «you probably can’t go deep enough» but nothing changed. I literally feel like I paid $ 60 to have someone rub lotion on me. During a full hour massage I only laid face down and there was nothing done to my legs.
I think it’s crazy that they charge two different prices for a regular massage and deep massage when there was nothing deep about it. I don’t think I’ve ever felt like I wasted $ 60 in a worst way than this.
For someone who workouts regularly and needs a deep tissue massage this was poor service and didn’t do anything for me. I won’t be returning and will now gladly drive 40 min out of my way for my normal massage place since this place can’t come close to the amazing massages I get in Sacramento.

This review is for Angela the esthetician. I’ve seen her twice already and she has done the best job on my «acne prone» face. I always leave with my skin feeling clean, smooth, and most important, healthy! I should also mention that the front desk staff is friendly as well! Great customer service. Keep up the good work.

First time ever to get sugaring done or any type of hair removal for the pits, but I must say I LOVE how it looks and feels especially having to grow out it for about 2 weeks!. Felt as smooth as a baby’s bottom! She (sorry, I forgot her name, but she is the only person who does sugaring there) explained the technique (must say she was very up front) and how it would feel like waxing, (never had that done either… so ok) but this is a little better for those who are a little more sensitive (and expected exactly that). She said the hairs would start growing out around the 2^nd week which will be perfect timing before my little trip and I’ve already booked that appt. Can’t wait!

I booked my Brazilian online and Joanna was great, very professional and made it comfortable and quick. The prices are fair and the salon is clean and nice, I plan on coming back.

I booked a pre-​natal massage with Kimberly this morning and was able to be seen today! I arrived ten minutes early, which they recommend on the confirmation email. I filled out paperwork quickly and was taken to the room by the masseuse as soon as I was finished. She was amazing! So nice and easy to talk to. The room was amazing. The table did feel a but small, but it fit me so I guess that’s all that matters. The pillows and blankets were so soft. Since this was a prenatal massage I had to lay on my sides with a pillow in between my legs. I’ve had one prenatal massage before with my first pregnancy at Massage Envy and they weren’t nearly as great as Kimberly. Its like they were afraid to put on some pressure, but I’m glad Kimberly went with what I wrote on the questionnaire (medium pressure). I went with the 60 min. massage which felt longer – no complaints here. :) She really focused on my problem area of the day (right shoulder).
I enjoyed the massage so much I got a 3-​month membership! It’s $ 40 a month which isn’t bad at all, considering I would spend $ 100 for a massage at Massage Envy. This is WAY better. I;m excited to book my next appointment.
HIGHLY RECOMMEND.

I’ve had two facials with Angela and I absolutely love her. I’ve left feeling refreshed and my face was so smooth. I’ve struggled with acne my entire life, and I have tried every product out there. Angela gave me some great advice and sent me home with some samples to try from the Image Skincare line. I’ve since purchased three products from the line (which the salon carries) and I am loving how my skin feels and looks. For a wonderful experience, go see Angela!

I make an appointment with this place feeling great about it because of the reviews… The day of my appointment, I got a call from the spa asking me to re-​schedule my appointment in two days, because their main esthetician was not feeling well, but «was willing to come in.» Being that I leave to Hawaii in a few days and my schedule is packed, I was not able to reschedule so they were compliant enough to see what they can do. This was my first time getting my lash extensions done. The esthetician who applied my lashes, was nice and comforting. She was kind enough to come in and work on my lashes even though she wasn’t feeling well. Although the experience was nice, my results were not at all worth my money. My lashes came out thin and not full at all. They’re already coming out and I just got them yesterday… I have been very careful too and have been following careful eyelash care instructions. Not even touching them. I wouldn’t recommend this place if you want full and thick looking lashes. They’re more of the natural and thin look.
They charged me just the price of a fill-​in since it was hardly even noticeable and offered for a next day appointment to make them fuller. I appreciated the generosity but I am just going to go some place else.

Absolutely LOVE this place! Amanda did my eyelash extensions and I absolutely love them. She is the sweetest and really listens to what you want. She takes her time and makes them perfect! Prices are very reasonable and I will be coming back for sure!!!

I’ve been coming here for over 1 year now for my eye lash extensions. My lash technician is Amanda. She is very friendly and professional. I have appointments with her every 3 weeks. Charge is very reasonable at $ 39 per visit. Last month, there was an issue with the glue and the lashes on my right eye came off very quickly. The receptionist quickly got me in for a next day appointment and Amanda fixed my lashes for no charge.
If you are in the area and are looking for an eye lash extension place, Amanda is the best with reasonable pricing. She’s very friendly and is the lead on eye lash extensions at Lily Gold Spa. I also tried out the Bella Lash Serum and noticed my original lashes are getting fuller and increasing in length. Notice that you won’t see any differences unless you consistently use the serum for 3 – 4 weeks.

I don’t think I’ll come back. I tried making my appointment online which was nice, but I could only book one service at a time. When i called to add services, the receptionist said not a problem, we will see you when you get here.
I show up for my appointment and get escorted into the room by Joanna. She’s nice enough and confirmed we were doing a Brazilian. When I told her I called this morning asking to add my eyebrows and arms she said «oh sorry, I have to leave at 5». Okaaaaay.
Not only did she not get all the hair off, but I can still feel wax on my body. Joanna was nice and conversational, but it was obvious she was in a rush to get out of there. I’m going to have to go home and finish the rest myself after spending $ 60 for her to do less than a mediocre job.

They were pretty good, make you really comfortable. They do complementaries for your first time. They will try to make it as comfortable as possible for your waxes. I wouldn’t recommend to add your credit card with them; they have the policy where you pay for a no show. They need it in the beginning but they will ask you if you want to make an appointment again and they will link it back to that card. I’d think twice before making that appointment. You can always call them.

They are located in a strip mall that looks rather rundown, but don’t let that fool you — they are great!
Joanna is great at Brazilians, even introducing me to «sugaring» which works much better than hard wax.
They also carry my favorite skin care brand: Image (!)
I spent 2013 trying out different spas all over the Bay Area and SF, am glad I finally found one I like! Highly recommend!

I came here for a facial (not sure what kind my husband booked it for me) and it was a good experience. I’m not a facial junkie like my husband is… hahaha…but my technician was very professional and it was relaxing. She didn’t talk a lot, the shoulder and neck rub was very nice while there was a cold mask on my face.
Honestly, I can’t really see any difference with my skin afterwards BUT it did feel really nice; tight and soft =) Again, though, my husband was raving about his facial but he can write his own review…
Pros:
–They weren’t that busy so they took my husband and I that day
–Clean, simple, cute décor and nice smelling throughout the building
–Professional technicians; no talking or background noises/​etc, although I was surprised for a facial she didn’t look at my skin with one of those lighted magnifying glasses that I’ve had done at other facials. I thought it was strange to just put stuff on my face without really looking at it herself. But again, she had nice technique.
Cons:
–No curb appeal; the business is missing a sign out front. Not sure if this is their problem or the building landlord but it’s kinda ghetto having missing signage with visible holes in the plaster.
–No self serve water, teas available. They gave you some water and they had some paper cups out on a shelf but that was it. It’s nice to have that self service spread of waters and teas. Lobby is a bit sparse, but had nice paint job/​colors. Could be made a bit more welcoming.

I browsed for so long online looking at different spas for waxing. The reason why I wanted to go to a spa instead of a salon is because sterilization is very important to me.
When I went on Unilocal and found A Lily of Gold I discovered their service for sugaring. It appealed to me because it doesn’t pull of skin like waxing does, had to try this out!
I go to school and work Monday through Friday so I was very happy they could accommodate my 7pm appt. I went on Thursday for sugaring and Friday for eyelash extensions.
It was my first time having a sugaring but Melissa made me feel so comfortable. She was very sweet and funny. The pain was surprisingly not that bad and it went by super fast!
When I saw Amanda for eyelash extensions I was also very happy. It is a long process, never longer than 2 hours, but an extremely relaxing treatment. She is also funny and easy to talk to. And my lashes came out amazing! Long and full yet natural looking. I never need any mascara or eyeliner!
Both ladies offered a free one week follow up since it was my first time, how amazing is that? Also, what attracted me to come here was their prices. You won’t find any other spa that offers such reasonable prices for such amazing quality. I would have never gotten eyelash extensions ever in my life because it is so expensive. A Lily of Gold offers the extensions for such a reasonable price I had to get them! Now I’m addicted. I will definitely be back here and if you’re in or near the east bay please try this spa! All the staff is amazing and the treatments are top notch! I can’t wait to get my mom a massage and ill definitely update this review when that happens!