Sephora

This new location in the mall is SO much better! Bellevue has always been my #1 choice for shopping, so I was very excited when my favorite store was upgraded. The staff has always been very friendly to me and I enjoy being in the store. They are well stocked and have just about every makeup/​skincare line. As a VIB Rouge, I have definitely spent my fair share of time in many Sephora locations, and this one really stands out to me. I will continue to spend far too much money on beauty products at this place!

I guess in the past places like these always had left a bad impression on me. One rude review/​exp. can really ruin a shopping experience for you for a life time. You get into this mind set and start expecting a terrible experience.
Since I moved and got married though, I found I had used up a lot of my makeup and was not in the luxury of simply going to my familiar spot and shopping online.
Winter and age came, I was a different shade altogether and I didn’t know what to do with my skin. I had been studying tons of beauty gurus on youtube but I was curious about how it would look on me.
My hubby was at work and I had the day to myself, finally free from anyone lingering on my shoulder. No family or friends to wait on me. I was all by myself and it felt great! (I love my guy but I feel bad dragging him into these kind of places since he never complains). I went into the store and felt like that shy little person but I was relieved to find the store mostly empty.
I was immediately greeted with friendly smiles and allowed the freedom to look. The girls encouraged me to try on as much product as I liked. They showed me where the trash can was and the disposable makeup pads. Soon after I wiped away my makeup and decided to go all out.
I believe I stayed in that store well over 2 and a half hours but I finally came home with purchases I was happy about. Purchases I made based off what I was able to try on. It was so nice not to be sold anything as I usually feel like I am so unhappy with it once I get it home.
I took all of my birthday money and bought oil for my face, a hydrating face primer and I found a shade of makeup forever that I was super happy with. I also got to realize what I will need for my next trip.
The ability to explore in a store without being harassed or bombarded was so refreshing (I’m a really slow and picky shopper, the worst) but I can’t tell you what a good experience I had here. The girls came when I needed them and left me alone when I was done.
Now I know the next time I go the things I can look for and I know I will be back all because I was allowed the freedom to think for myself and make independent purchases and organize my thoughts because truthfully there is so many different products out there, stores like this can be and feel REALLY overwhelming.

I always walk by Sephora but never shop there because it’s so overwhelming and the employees seem in their own world, but this place was so different. My daughter and I just went in to look around, and played with eyebrow kits, not really knowing how to use them properly, being uneducated in this area, I asked for help, and next thing I knew, three or four people were trying different brows on us and helping us find colors that fit, especially since I just changed my hair from black to blonde, after purchasing only the one brow pencil, and one eye lash curler, a girl named Sosana came out from her break and helped us both by not only giving us make overs but make up lessons and samples. I am officially hooked on Sephora, and look forward to that particular store and staff for all my make up needs! :)
Gina

Really love this Sephora! The staff is really helpful and friendly, and for as packed out as this place is, it doesn’t feel chaotic.

Coming here is seriously like going to a candy shop for girls. I’m a hard person to sell things to because I know the tactics of sells so the products has to be on point for me to want to reach into my wallet. Make up will always be something I continuously need and have to purchase no matter what so might as well invest in long lasting, high quality products. I prefer Sephora over MAC because there is a wider variety in brands so you don’t have to be committed in one make up line, you can use focus on the type of products that you need or certain shades of color in a certain type of product. Some of my favorite lines are NARS, Urban Decay, Kat Von D, and their house brand, Sephora. Anastasia is a popular choice is you are looking for eyebrowns’ products.
The girls (or sometimes guys) are always so friendly and helpful (and beautiful). Well, you have to be in this industry right? There’s a free membership card that is free to sign up which I recommend because it literally takes like 2 seconds, but you can start earning points toward perks like mini gift sets, make up sessions, and coupons. These perks don’t motivate me to spend more or anything, but it’s amazing how quick the points adds up so might as well get something out of it.

this location is just ok for me，they always being so busy in the weekend that it’s hard to find someone to help otherwise is fine. sephoras making samples generously，but the thing is those testers are being touched by different ppl everyday，Ewwwww who knows how many bacterias in it！

Encountered a very dysfunctional and rude man that was checking me out and offered no help to my problem and was not pleasant to be dealing with. Sephora is a great store but should have friendlier workers, very disappointed.

I found the perfect summer fragrance today with Paula’s help! I had been by several times and had tried so many different fragrances I wasn’t sure which direction to go. Paula was one of the most helpful associates ever! She is personable, friendly, and smiles a lot. She directed me to a digital screen where I took a quiz to help point me in the right direction and then suggested the most amazing scent. I love it and I am so excited! Thanks Paula

The new location is fabulous, the previous location was pretty congested. Just as before, customer service here is excellent, at least two associates always ask if I need help with anything, and they are extremely knowledgeable with any product question. They have a digital fragrance finder which is fun to use, but the results were still overwhelming. I ended up asking an associate for a fragrance suggestion, and after briefly asking about my preferences, their suggestion was golden.

Terrible customer service.
Should I actually want to buy something, it might be a problem for me. I literally had a product in my hand and had a sales associate come up and say «I need that,» took it out of my hand, and walked away with it to help another customer.
Yeah, that’s a great way to build loyalty.

Just visited the store after they have moved to the new spot inside Bellevue Square.
The new store is way more organized. Most products are sorted by brands so I can find any products FAST. SA is always approachable/​helpful while not super pushy like NM or Nordstrom. I can browse around and try out anything/​everything freely as long as I want. Yes since Sephora carries so many brands the SA there may not have very deep knowledge about a particular product. However, who needs it anyway? Pull out my phone/​tablet then I could get way more product description, price comparison, reviews and tips than i can ever handle.
Most department store beauty department offers commission based pay, I can get more attention there but i feel i tend to do more impulsive buys. I also don’t like the tricks they did to make everything they put on me looks great. This set my expectation too high and things turned south too fast after i used the products at home after a day or two.
It is always much easier to request sample from Sephora than any other department store unless i plan to purchase anything on the same trip.
Don’t forget to check out SK-​II !! i believe this is the only retail location in Seattle beside Nordstrom Bellevue. Other products are pretty much the same as other locations.

One of the smaller Sephoras.
It is indeed to find men’s section easier, at the front on left. What’s neat is they carry brands you won’t find anywhere else.
Plus their wall display of men’s cologne is a lot easier to shop for, being on shelves, and prices easily marked.
And they’re always good with samples ;)

I stopped by this Sephora yesterday, which was of course packed due to it being Christmas eve. I didn’t mind. I felt I was paid attention to just the right amount, as I hate feeling ignores by sales associates, but I also don’t want someone basically following me around the store for the duration of my visit. I had very specific things in mind that I wanted so I was basically in and out anyway.
two things I did not appreciate, however:
— one of the sales associates approached me several times to ask if I needed help, but she had no idea what I was talking about when I’d ask her about a product. I said I needed a brow pencil/​brow highlighter and she got really confused. on top of this, she looked me up and down on one occasion and said «let me know if you want to look at any skin care treatments». Maybe she wasn’t trying to be snide with that comment, but that’s the vibe I got from her and I felt like it was a little bit offensive.
— I was shopping for an eye lash curler and their brand was around $ 17. when I got in line, I saw another eye last curler that was also their brand in the exact same type/​size advertised for less. I wanted to make sure it was in fact cheaper, so I asked a clerk to check it for me. she said «yeah I think they’re the same price» but never checked for me. I didn’t appreciate that she didn’t even bother to check, so I went to another clerk, who rang it up and showed me that these EXACT SAME curlers had a $ 10 difference! one was $ 17 the other was $ 7, so of course I got the cheaper one.

Always PACKED inside; sooooo many people! They certainly have the staff to handle it though; sometimes overstaffed it feels like… but always helpful and available — every interaction I’ve had with them has been good.
Big store, lots of product. The line here always gets crazy long… Don’t really have much to say about this location; usually I frequent the Westfield/​South Center store, but I work near this mall so it is convenient if I forget something.
Also, just a heads up, they are moving locations in January to where Hollister used to be; so don’t come in freaking out in the next few months, Sephora isn’t going anywhere!

Wished I remember the associate’s name who helped me. But he was SO helpful and honest. Is it more or do guy associates come off more helpful? At least in my experiences, this seems true (at least in other beauty stores)
Anyways, overall the staff here are great. And the product supply here is usually good. I enjoy this location better than Alderwood in Lynnwood (where I go often as well).

This is my favorite Sephora location. Their staff is knowledgeable and friendly. With that being said, I spend quite a bit of money on make up and skin care. Since I am in my early thirties, prevention and maintenance is important to me. It’s expensive here because you’re getting quality products from brands you’ve heard of. I make my huge beauty purchases during the two times a year they offer the beauty insider coupon for 20% off. This location carries products the other ones don’t like the Replica line of fragrances and the Bite lip line. They give samples and beauty consultations and make overs. What more can you ask for?

I love sephora. I’ll shell out $ 50 for an eyeshadow palette but I’ll cringe at the fact that organic eggs cost $ 2 more. I know, it doesn’t make sense but I’m a girl who loves her sparkly beauty products.
Of all the sephoras in the Seattle area, this Bellevue location is my second favorite next to Southcenter. Southcenter definitely has more products but the Bellevue location has better customer service. The associates are cheery and beautiful, always there to help you search for the «it» products.
I recommend navigating their website before visiting the stores so you can narrow down your search. They also have a great return policy.

I have a love/​hate relationship with Sephora. I was always taught that with makeup, less is more so maybe that is why I do not receive any offers for assistance when I am in these stores.
I can always find what I need/​want but customer service is my jam. Maybe I need to start wearing a tee saying, I am judging you to Unilocal you.

Nice staff here. One of them was able to help me find a BB cream that was the right shade for me and for olive skin it is a lot harder than you’d think!
Minus one star for the weird awkward layout and the lack of easily accessible mirrors and workstations though.

I love to buy brushes, sephora jumbo waterproof eyeliners and other comestic products here.
Friendly staffs and very helpful. If you sign up on Sephora site, you will get free samples as your b’day gift. (At least, I got a mini pack of lipstick)