Lush

Lush is the heavenly cosmetic and bath store where nothing is tested on an animal, everything is organic and fresh, and your dreams come true.
A bath bomb will save your life. Nay, it will save your marriage.
What is a bath bomb? It is typically a sphere, oftimes another shape like a snowman, made of baking soda, unicorn dust, flowers, herbs, spices and/​or perfumes that you drop into a bathtub while the water’s running. Watch your tub turn into a magical land of colored water and yummy suds while your bathroom, nay, your whole apartment or floor of your home is filled with jasmine, lavender or another delicious scent. Slide your naked butt into the tub and feel the effects of the bath bomb: calming or rejuvenating, depending on the type chosen. Don’t fall asleep, you can’t see Lush for drowning.
You know what goes well like peanut butter and jelly with a bath bomb? A bubble bar.
What is a bubble bar? It is a sliver of paradise that you toss into the tub to add some luxury to your bathtime. It is like a rock of bubbles that dissolves into a mountain of shiny, shiny spheres to tickle your bits.
Not a bather? Grab some shower gel. Try Beautiful, which is a delightsome myrrh, peach and apricot mixture. The directions for use are to ask someone to show you how to use it, purr. Try one of the many other items for the shower like a scrub to get the nasty dead skin off of you or a jelly for a sweet shampoo experience.
Now, in the lotions, I particularly adore African Paradise. I feel my skin drink it in, and it smells heavenly.
You can’t go wrong.
My most recent visit scored a bond with an employee who is also a musician, and we both trumpeted the glory of Lush and bashed corporate America.
I have been a fan of Lush for 16 years and still going strong.
Here’s a tip: Bring in any of the black pots after you’re done with the product and you’ll get a bonus.

It’s a pretty tiny store!
The employees were definitely unique. Friendly, great service, and eccentric :)
Very helpful if not too helpful. I got my Frozen bath bomb and a sample of some pine gel stuff.
Lush is lush and I love it no matter what…

This is the store that first fueled my love affair with fresh face masks and tea tree oil face spray. It’s not bigger than other locations, and it’s actually more full than some other Lush stores I’ve been to. But it is simply the best location.
Every time I come in, I discover a new item I didn’t know existed: toothie tabs, shampoo AND conditioner bars, edible massage bars, reusable bubble bath bars, charcoal face scrubs… I can’t get enough!

Bought a nice little gift set here, the Butterball. I was very pleased and looked forward to giving it to someone deserving a relaxing bath.
Leaving the mall, the package got a bit wet in the rain, and the Bath Bomb inside started to dissolve. I tried drying it out, but it smelled strong, indicated the ball had dissolved slightly.
The manager here was extremely cooperative and exchanged the package outright. The staff member who found the gift box in the first place was really nice too. Overall, a great team and they really put in effort with the pre-​holiday rush.

These are great products so 4 star. They are super crowed so I would rate them a little bit lower but it’s not their fault. Kind of wish I could get more help when I come in but again these products are awesome.

I’m a fan of Lush, but they’re kinda all over the place with their scents. My absolute favorite is their rose scent, they have the shampoo bar, but not the same scent in a conditioner. They have the massage bar and the shower lotion, but not a light daily one in the rose scent. They have the rose purfume, but it’s in small packaging. Round out the brand make a complete set for every scent. I would be a permanent client if that was done.

Waitaminnit… did I REALLY just pay $ 30/​lb for some soap?
Uh…yes, I did. And I felt good about it.
Next to the Apple Store, Lush is incredibly good at hoovering cubic quantities of $$$ from your wallet, and yet leaving you feeling in a near state of post-​coital bliss afterward. How the hell do they do it? Well, let me try to explain:
THE ROSES: First and foremost, Lush’s Secret Weapon in separating you from your ca$h is it’s staff; they are truly delightful, and they have plenty of them. The ratio of staff-​to-​customer when I was there was roughly 2 to 1. They are very pleasant, are very knowledgeable about their products and which ones would work best for you. On top of that, they seem genuinely interested in you as a person, and seem clearly delighted that you have chosen to visit their shop (this is a hard attitude to ‘fake’; you can generally spot the ones who are only acting interested in you to make a sale a mile off). There is none of the hipster ‘too cool for you’ vibe that you find in places like Uptown Espresso. The overall good vibe of the staff makes me suspect that Lush pays them and treats them very well. At the prices they charge, they’d better!
The products are actually quite good, and socially/​environmentally responsible. They eschew animal testing, and they don’t use components like plastic micro-​beads in there scrubbing cleansers (a body/​face wash product I purchased uses sea salt for abrasion). Like Winston Churchill, I love a nice relaxing bath, and Lush’s Bath Bombs are a delight; infused with essential oils, they make for a wonderful soak.
THE THORNS: The shop is a little cramped. When we were in Hong Kong, we couldn’t even get into the Lush there, ‘coz it was so packed. It wasn’t bad at all during our visit at their Bellevue Square location, but I suspect around the holidays it can be brutal. The other ‘thorn’ — at least for now — is the prices. This place is definitely not cheap. While I am very happy with my purchases, I can’t help but wonder if I can get equally good artisan soaps at my local weekend Farmers’ Market for a lot less money.
THE VERDICT: Fun products that really seem to work well and a delightful staff make Lush a ‘must visit’ for this metrosexual; knee-​buckling prices may make those visits less frequent.

Store is small and cramped but the staff is friendly and informative. I was unsure to buy anything because of the price but was sent home with two samples. One was a recommend and the other was bar soap I was looking at. Went home happy and excited to try the new products!

I discovered Lush this past January and am wondering why I hadn’t gotten into them sooner. I am in love with their fresh masks, and Dark Angels charcoal scrub. The staff here are very friendly, genuine, and helpful. I am definitely looking forward to my next visit!

very small and cramped store.
but some good sales on their Pre packaged gift boxes, usually one bath bomb (but not bubbly) and one soap. buy one, get one free! Prices range from $ 20 to even a $ 180 huge one, with over 20 different items.
Ground level Bellevue Square.

To be honest, the price difference here is not that great in comparison to in Canada except for tax. Where they do win points is that this location still carried the candy floss lotion (where in Canada it was discontinued).

Customer service is beyond great! Almost feels like they’re on commission, minus the constant pushing.
I love their products and the staff knows a lot !

I had an absolutely incredible experience in this Lush location the other day. My friend and I were wandering around the mall and stepped inside to smell all the yummy things they offer.
Right away, we were greeted warmly and were told about some new products they had. What really made the visit special was our time with Kylie. She offered to give my friend and I a foot treatment. I have to say it was absolutely divine. The foot treatment was relaxing and such a nice treat. But what really made it excellent was being able to talk with Kylie for a while. She was so engaging, sweet and knew a lot about all of the products offered. You could tell she loved working for Lush and really cared about its customers.
I can’t wait to go back to Lush to treat myself to more Lush products and visit with the great gals at the store!

I had an incredible experience at this store today! I had never been into LUSH before (I know, embarrassing) so I wasn’t sure what to expect, but I entered the store feeling hopeful and left with a gigantic smile on my face!
Every employee was super duper nice. I’ve been working in customer service my whole life, and pride myself on my customer service skills — I can tell the difference between being nice for a paycheck and just being genuinely great, fun, sunny, happy people, and these girls were DEFINITELY the ladder!
When I entered the store, Rachel was the one who greeted me, and pretty much the first thing out of her mouth was how much she loved my hair, super sweet! When I told her what I was looking for, she brought me straight to it, told me all about it, including her own personal experience with the product, and she let me smell it and even rubbed some on the back of my hand so I could get a feel for it. Now, I don’t know if this is Lush’s policy or if Rachel is just GREAT, but she ALWAYS asked me before she touched me or my hair, or put any product on me, whereas other stores of this nature, they just go right in without permission, which makes me extremely uncomfortable. So that was a major plus! (My boyfriend is also very shy, so this makes him feel more comfortable as well.)
I came to the store specifically to buy the H’Suan Wen Hua hair treatment because my hair is fried as hell, and Rachel also told me about another product that met my needs, that she even ended up giving me a sample of to take home.
But even though Rachel was the one who greeted us and who worked with us, two other employees had gone out of their way to be super nice to us! Lisa, and Emma Ray (I hope thats spelled right!) were just as sweet as Rachel and said just as many nice things about mine and my boyfriends hair, the «look», my tattoos (Lisa even told me to apply to their store!!) and they were just so genuinely sweet it really made me want to go back, even if I’ve still got plenty of my product left ahahaha. They also let me take a whif of one of their unreleased bath bombs because they said it looked like my hair… I’ll definitely be going back to pick one up! Heeheehe
Basically they were the nicest group of people ive ever had the pleasure of working with in a cramped beauty store hahha. I love beauty products and the like, but being in stores like this generally stress me out and put my boyfriend on edge, but they were just so genuine and sweet, and I didn’t feel pressured AT ALL to buy anything, unlike other stores of this nature! SO I cannot speak highly enough of these staff members!!! :D

Love the new layout of this store since they renovated! Much more room now, and they have more products it seems like. I love LUSH, especially their skin care – my skin is super dry, acne prone (due to hormones), and sensitive as heck. Any of their products with calamine have really helped my skin. I wish the store wasn’t so far away (I’m in Bothell area), but it’s definitely worth the trip once a month to stock up.
I have to say the staff at LUSH, no matter which store I’ve been to, aren’t that knowledgeable about what will help your skin. I’m not sure if it’s just me, because I notice a lot of people are unwilling to listen to what I’m saying about my skin (they think they know better than me what is going on), or if they’re just not trained that well at LUSH, but most of the time I’ve ever taken their advice on specific products, it’s been a disaster. I’ve found products that worked for me by reading about them on the website and then trying ones that I think will work. Much better results that way.
Also, the staff especially at this store is a little pushy/​sells too hard – especially since I know from past experience I can’t trust them that much with recommending products especially for my sensitive skin, it feels like I can’t walk around and just decide for myself. I find I’m usually trying to get in and get out as quickly as possible without being bombarded with questions and suggestions. Once when I came back to return a product I changed my mind about, they were pretty pouty and it felt like they were giving me the cold shoulder, like I’d offended them – which was so weird. I’ve never experienced that anywhere before – who knows, maybe it’s in my head. Also, I was in the store about two weeks before they closed for renovations, and none of their employees mentioned it to me – so I showed up four weeks later to find they were closed. Ugh, that was the worst!
But, regardless, the products are great and I would definitely recommend reading up on the site and making a visit if you’re interested in trying them.

I LOVE LUSH. My all time favorite store. I am so obsessed. I live about 30 min from Bellevue but when I get around to it, it’s worth the drive! I’ve tried their lotions, dry shampoo, massage bars, soaps, scrubs, bath bombs, etc.
Favorites: ponche shower gel, vanilla dee lite lotion, snow fairy shower gel, snowglobe bar of soap, octagon shaped massage bar.
The employees are really nice but sometimes a tad overbearing. Overall I love the company & the products!

Okay, what do they put in their products that makes us SO. ADDICTED.
I am too good at jumping onto the Lush cult train. Honestly, there has not been a time I have walked into this store without buying something. This is a testament to both the allure of the product as well as the effectiveness of their advertising.
At first glance, you would think this small store sells nothing but soap and yet, it is so much more than that. Although they have great bar soap that they sell in wedges/​chunks (much like how cheese is sold), they also have so many other products to offer. I would suggest trying their shampoo bars. They last a long time and are a cool idea for traveling especially.
The Bellevue store is small and can get cramped at times. I’d say anywhere from 5 – 10 customers are in there at a time and it still feels like you’re elbowing people to try their products. The sales people do an excellent job of approaching you. Sometimes it can be overwhelming — the smell, the smiling faces, the allure — but I can dig all of it.
I would suggest asking to see a demo of their bath bombs (or really, any of their other products). The workers are more than willing to help.
Good luck leaving without anything.

While I’m not a LUSH-​cult-​fan, I have to say that I had an awesome experience here today. The SAs were all smiling when I walked in and I did not have to wait at all to be helped (it might be because it was the middle of the day and hardly anyone was in the store). I know in the past, LUSH can get insanely busy so I HIGHLY recommend that for the best possible experience, you go during the middle of the day or at least during non-​peak hours.
The store itself is very… perfumey, so if you are allergic or get headaches from strong smells, this is not the place for you (Sorry!). But, everything is well-​organized for being such a small space. LUSH really knows how to utilize every little corner and surface.
I told them what I was looking for (a sugar lip scrub), and the SA immediately brought me over and showed me what was available.
I also like that the SAs didn’t try to push other products on me. She suggested a lip balm, but after I clearly said no, she didn’t continue to press. Yay for SAs who are actually good to their customers! Moreover, they maintained a cheery and conversational attitude the whole time. Honestly, the whole experience was enjoyable and I have nothing negative to say about LUSH.

I’ve loved Lush ever since I stepped into my first store in Canada before they expanded to the US. I love the concept of Lush: natural products with a touch of whimsy, ethically-​sourced ingredients, and minimal packaging. The soap blocks cut to order and wrapped up like slabs of meat at a butcher shop only adds to the fun. I always feel more pure, unfussy, and like I am coming back to the true essence of myself when I bathe with Lush products. Yes, a bath really can do all that.
For the uninitiated, a Lush store can be quite intimidating. You’re immediately hit in the nostrils with a cocktail of fragrances as soon as you’ve crossed the threshold. And then there are all those wacky-​colored balls, tubs of jellies, what looks like different flavors of gelato on ice but are actually fresh fruit face masks, and blocks upon blocks of all manners of soaps. But don’t be afraid, the staff are friendly and eager to answer your questions and teach you in all the ways of Lush. This is a store where you’re encouraged to touch, play, sniff, and try every product.
Some products I’ve loved, some not so much. After a lot of experimenting, I’ve concluded that Lush body products tended to be winners for me (Lush did start out as a bath company after all) and their facial skincare products tended to not like me as much.
Favorites:
Dream Cream — Cured a stress rash on my hands! A rich and thick, super soothing and moisturizing oatmeal lotion with the calming scent of lavender and herbs.
Ocean Salt — Sea salt scrub that looks like the ocean and smells like a margarita. Smoothes your skin to baby butt softness.
Sea Vegetable soap — Dark blue and sudsy and so moisturizing with a refreshing lime and lavender scent. A perfect soap for cooling summer-​parched skin.
Alkmaar soap — Super creamy lather and a heady jasmine fragrance for sexy date night skin.
Dreamtime bath melt — Calms your mind and hydrates your skin with chamomile and lavender so you’re ready to slide in between the sheets and drift off to dreamland.
Pop In The Bath bubble bar — Like taking a bubble bath in the middle of an orange grove with orange blossom petals floating all around you. Use this one when you need some cheering up.
Amandopondo bubble bar — A calming rose and lemon bubble bath that leaves you feeling oddly more dignified.
Big Blue bath bomb — For when you want to take a dip in the ocean but the ocean is too far away.

The nose knows.
If you’re within a half mile of a Lush store, your nose can guide you to the source of the fragrant overload.
It had been a while since I had been to a Lush store, but I knew the basics. I did a quick once-​over, and then the very friendly «Lush-​stress» helped me out whenever my eyes wrinkled in wonderment.
Lush stores almost look like bakeries. The way everything is laid out and the smell makes you want to pick up a couple chunks of stuff and start chompin’ down on ‘em.
I usually shop for others when I go here, but I must admit I’m a Karma soap addict. Love the smell… although it doesn’t lather up that well.
Secondly, I do like the bath bombs. There’s just something about making a fragrant, colorful, mess in your bath tub.
All in all this location is about a carbon copy of other stores I’ve been to. I must admit the «Lush-​stress» who helped me out was a brilliant salesperson and got me to buy more than I should have, but who cares – It’s that time of year.