Aqua Dog

Finally, I have found a groomer that grooms my Cavalier to look like a Cavalier.
Excellent service, friendly staff, and my dog enjoyed the time he spent here.

Horrible. They just lost my business. I walked in the door with my small dog at 5:28pm to use a bath real quick. The woman working glared at me and said «um we just closed, our last bath is at 5:30pm» — I looked at the clock on their wall and on my phone and it was clearly not 5:30pm. She then rolled her eyes and told me «fine» — are you kidding?! Horrible customer service. I will never be back. They are trashy, rude and unprofessional. I’d much rather go to Unleashed to wash my dog. Save your money and your time. I’ll never be back!

I think under new ownership and not run as well as previous owners. Very dirty, no attempt to stay ahead of the hair, shampoo seems watered down and water not as warm as it use to be. Overall, poor experience.

This place give our doodles the best cuts! We have tried many places. Our doodles shed which makes dreads appear a lot quicker. Most place we’ve tried would just shave them completely instead of attempting to get rid of their tangles leaving our doodles cold and embarrassed. This place takes the time to get the dreads out and keeps our doodles looking like real life Teddy Bears! Thanks Aqua Dog!

I took both my dogs here for the first time the other day and it was incredible! The staff was very friendly and patient with my dogs, who are both very hyper. One of them was very matted and the groomer was able to groom him without shaving him down. I have an Aussie Poo and Labradoodle, both rather large. Their hair cuts are wonderful and both really seemed to enjoy their time at Aqua Dog. I will definitely be taking my dogs back.

Don’t give them your dog. My dog has gotten eye infections and ear infections every time we drop him off. He has a bad knee because of arthritis and he always comes back shaking and tired for the whole day. If you go here only use the self serve

First visit today with our recently adopted new doggie. DIY dog wash and nail trim by staff.
Excellent experience! We were greeted and given thorough explanation of the shop, how to use the bathing stations and various product options.
Staff was attentive and keeping an eye on us, offered suggestions for us «new parents» on best methods for washing/​rinsing, which seems obvious but ISN’T for a new dog parent.
Groomer was very patient with our pup during the nail trim, pup was losing patience with us!
If there is ever a better use of $ 16 than to take a dog to a u-​wash like this, I can’t imagine what it could be! We all left happy and still friends, no foul language required (by woman, man or beast), and one beautiful clean doggie!
Kudos to the nice young woman who helped us, I’m sorry I can’t remember her name, but she was very helpful and patient with us rookies. We were with Bella the border collie/​terrier, so if you were the gal, thanks so much! Your attentive and stellar customer service has earned a new loyal customer!

This was our 2^nd time there and both times were a breeze. Got right in with two dogs with no waiting. Everything we need is here and we don’t have to clean dog hair from the bathroom when we are done!

I have been taking my dogs to Aqua Dog for grooming for years. They always take excellent care of the dogs, and are talented groomers. I have tried a few other groomers, but now bring the dogs exclusively to Aqua Dogs. They are priced very competitively and my dogs don’t get stressed or anxious as they have at other groomers. I have two lab/​retriever mixes, and the always look spiffy! I highly recommend them!

You know how people say that kids are spoiled nowadays? I think that goes on a case by case basis, but I can say for sure that dogs are now more spoiled. I absolutely think that my generation of pet owners aka fur parents have our dogs waaaayyyyyy more spoiled than the pets we had as kids. I’m not exception.
I have two spectacular, genius, adorable furry babies, Badger and Jack. They’re good boys that sometimes need baths. When it’s bath & grooming time, we bring them to Aqua Dog. I’ve never dropped them off to get groomed, so I’m only reviewing for the DIY portion of the business. The first time we came here, we were asked if we’d been here before. Since we hadn’t, we were given an explanation and tour by a very nice employee. Now that we’ve been here several times and know the drill, I’ll explain. You walk in and they ask how many pets. You’re directed to available tubs, grab an apron, set up the tub barrier, and start washing. They have a variety of pet shampoos and the water is always a comfortable lukewarm temperature. Once you’re done washing your doggy, grab a plush towel and head over to the drying station. Here they also have stuff to clean their ears, nail clippers, some of the nail powder in case you cut into the quick, dog cologne, and shears for diy grooming. Employees are available in case you need anything. A couple of times we’ve paid a bit extra to have them use a dremel on our little one’s nails.
I really love this place because it is just soon hassle-​free. My dogs tend to make a mess when we bathe them at home, then there’s the clean-​up, disinfecting, towel washing, wet dog smell, etc. You don’t have to do any of this at Aqua Dog. They have all the supplies you need AND do the clean up. Yeah, I’m sold. Be sure to give them your info when you’re paying. They keep track and your tenth wash is free.

Took my two English Springers here based on the reviews. I wasn’t disappointed. The groomer Toni did a great job. My boys look super. The dogs had baths & the feet trimmed not as easy task as they hate having their feet touched. I’ll b back.

Clean and very friendly place for my adorable Porter… nothing, but the best. The groomers are exceptional as well.

Such a wonderful place. Everyone is always so great. Couldn’t ask for better service. Ask about Misty’s Miracle Ear Cleaner.

My husband has been taking our dog Tippie here for years. It’s a one stop shop where he washes, blow dries and combs our bordie collie mix. The owners are great and accommodating. We came in one evening just a few minutes before closing and they still let us in. Their policy is last baths are 30 mins before closing but they were kind enough to let us use their facility. We weren’t there long as we were rushing to another event.

Tried out the self-​service dog wash today, and it went well! The place was clean and tidy, had shampoos, conditioners, towels, ear cleaner, blow drying stations, etc. Just about everything you could need! Staff was pleasant and helpful when I popped in with questions before bringing my dog in.
Gus the dachshund is now clean and smelling like sunshine. :) My only suggestion, is longer tying leads at the blow-​dry stations for smaller dogs; the lead wasn’t long enough to get around Gus’s neck without being too tight.

Aqua dog is the best! I’m new to the area (from Texas) and didn’t know where to take my dog for her over due grooming. For her first haircut a few months ago I took her to a certain high profile commercial pet store and The cut was just… bad.
This time I saw Aqua Dog on Unilocal and though they sounded good and the store was relatively close. They were SO nice and they did a truly AWESOME job on my miniature schnauzer. I was literally grinning ear to ear with how they took care or her (hair and teeth looked amazing!). I would definitely recommend Aqua Dog to any other dog owner.

We use both the self service and their grooming here. And we have been very pleased with them! When we drop our dogs (Lhasa apsos, Oreo and Sammy) off to get groomed they always remember that Oreo has very specific skin needs and ask about it right away. They treat Sammy the same way as Oreo, just in case he develops the skin condition. Our dogs always seem happy and well taken care of when we return for pick up.
Just as pleased with the self-​service! The staff stays around to assist but doesn’t hover. They are very helpful and quick to respond to any questions or requests. The store is well cleaned, well stocked and well staffed. Aqua dog will always be our place to go!

I dropped my dog off to get groomed. Upon picking him up he seemed extremely sedated, normally he’s extremely excited to see me, this time his head just hung low. Once I got him home I noticed that white in his eye was completely gone. His pupil was surrounded in blood red. Concerned I took him to our vet to have things looked over. They told me that the blood vessels in his eyes had ruptured and that is what caused the coloration. Their only explanation for this is a dog being traumatized, usually resulting from being choked. Fortunately they told me his eye is fine and he should return to his normal self after he processes the stress from the trauma.
PLEASE DO NOT TAKE YOUR PETS HERE THEY DO NOT TAKE CARE OF ANIMALS!

It sounds like I had a different experience than most of the other reviewers on here; I wasn’t really impressed by the service.
I walked in with my dog, and I told them I had never been to any self-​serve dog wash before. Because I made it clear that I had no idea what I was doing, I was hoping for a little bit of introduction on how everything worked, but all they did was point me in the direction of the bath area.
There was no description of pricing given, no explanation of what to do with our towels when we were done drying off the dog, etc. I really felt a little awkward in there because I wasn’t sure if I was being rude by leaving my towels lying around, and I had no idea what the differences were between their different bottles of shampoo.
3 stars because the place is pretty clean and nice, but I really wish that the employees had provided a run-​down of the place.

My parents have tried a few dog washes here and have been disappointed by cleanliness but a month before we leave, they decided to take our family pet Lu here and how they wish they had been taking him here for the last two years.
The staff was extremely friendly and the dog wash was nice and clean and immaculate for a pet wash. Moreover, the baths were in the center making it easy for two people to wash the puppy on each side. If only they had come here sooner.