UB Kitchens

I remodeled my kitchen and was the GC. I decided to use UB Kitchens after reading other reviews. I’ve been told I’m a very demanding GC. Although there were a couple of problems, I’m glad I decided to go with UB Kitchens. I worked with Craig on the initial design and layout and often talked to Adam, the owner (?), when I thought things weren’t quite right. He was responsive to my questions and stopped by a couple of times to check on the install and make sure things were done right. Bryon was also very helpful as I finished up the project and worked on the punchlist. I’d definitely use them again but doubt I’ll remodel another kitchen. One is enough in my lifetime! Thanks guys.

We visited the north showroom and the customer service is excellent. Can’t wait to have the measurements done, along with the 3D representation of what the final kitchen will look like. If you are not design-​minded, they have experts who can help you on your way.

UB is simply the best. If I ever do another kitchen remodel, I will hire them again in a heart beat.
They beat HomeDepot’s pricing by a long shot and the service they provided was leagues better.
Joe is a really talented designer and really good to work with. He responded to his e-​mails even on the weekends! When we had a delay due to a contractor issue, Adam, the owner, even called us right away. He offered really great advice and I was really impressed that the owner got on the phone with us to help us troubleshoot so quickly.
UB has been incredibly flexible. Their cabinet installers are also really pros– they are very hard working and even stayed until 8 PM on a Friday to make sure everything was perfect.
UB also has a list of talented contractors to help with your remodel. We used David Maduzia for part of our remodel and he was great — I wish we had used a UB recommended contractor for the entire remodel.
This company is committed to doing things right and not cutting corners for shot term profit in the hot Austin market.
We are very happy and highly recommend them.

We replaced all cabinets and had an ideal experience. Price was reasonable, sales staff was helpful and consultative. Installation was on time and done extremely well. Great follow-​up to handle the very minor tweaks necessary afterward. Couldn’t be happier.

We used UB kitchens to redo our laundry room. The staff there was super helpful and friendly and everything was done as quickly or even more quickly than they said. I also paid about ¹⁄₃ of the price at UB kitchens as other quotes that I got and the quality is really top notch!
We did run into one little hiccup in that there were a few small scratches on one of the cabinet doors when delivered. Since we didn’t open up the boxes to discover this until 2 days after they were delivered (I was still waiting for our contractor to finish the plumbing rework) I was worried I was going to have to fight to get them replaced. But Byron said «No problem. That’s covered under the warranty!» and ordered the new doors for us straight away. The guy that came to put on the new doors was just as friendly and happy to help. What fantastic service!
The only thing about the whole remodel experience that wasn’t perfect was the company on the UB Kitchens suggested list for counter top vendors — DS Surfaces. (UB kitchens does say they don’t endorse any of the companies and they’re just places that other folks have used and had good experiences. This is why I’m keeping my review at 5 stars.) I was told that since the area that we needed counter tops was so small, they could probably get me a really good deal using a remnant piece of granite. The quote I got was 20% more than the next highest quote I got for the counter tops and the website that DS sent me to for selecting a sink had a huge variety but no prices on anything. I had no idea if I was selecting a $ 100 sink or a $ 1000 sink. I emailed back a few selections to DS and asked a few follow up questions in addition to a quote for everything. I indicated that I was going to do some shopping around before I made my final selection. I think he realized that I discovered he was trying to rip me off and I never go a reply back despite two follow up e-​mails.
Bottom line: UB Kitchens is fantastic for cabinets in every way possible but do your homework on the other suppliers.

UB Kitchens was fantastic to work with the whole way through.
We had an original kitchen in the Rattan Creek area complete with pink formica countertops. We talked to four different contractors about what we could do with the space, had Home Depot quote just re-​fronting the cabinets, and got the Ikea quote as well.
Terry from UB Kitchens came out and took measurements, getting the process done faster than any of the others. We went to their store front to pick out the wood and finish, which was quick and easy. They suggested the quartz counter top vendor who also handled the undermount sink. Terry also suggested a lazy suzan cabinet in a previously unutilized corner that added 30 cubic feet to our storage space.
The whole thing was done in four weeks for 33% less than the Home Depot quote just to reface the old cabinets! Could not be happier with the quality of the work and the look of the cabinets.
We had the demo/​removal of the old cabinets and installation of a new backsplash done by a separate contractor.

I am a home owner doing a new construction project for my property in downtown Austin.
For the past several weeks I have been working with a service representative in their North location by the name of Chad. While Chad and I have never met (we’ve been working exclusively via email), Chad’s level of service has been above and beyond anything I have experience in my many hours of walking into cabinet showrooms. He has been responsive to all of my concerns, intuitive in his suggestions and conceptually creative.
I have not made a final decision but Chad and UB Kitchens has made this process infinitely easier for me and my wife. Hopefully I can return to UB for my final purchase once I’m framed-​out.
Outstanding service.

We went to UB Kitchens after reading all the great reviews about quality and pricing. I was expecting a really competitive price and was really disappointed with our quote. The people were really helpful and spent a lot of time with us, but we ended up going with a custom cabinet builder who was half the cost for a better quality product in my opinion. What was going to be $ 24,000 has ended up being a little over $ 11,000 plus a little sweat equity. I don’t have a complaint about them and if I had an unlimited budget I might have used them for the ease and convenience. I just wanted to let people know that custom builders are not as expensive as you might think. I am only giving them two stars because of the price. They get five stars for the service and experience.

Thanks Adam for taking the time to respond. I really appreciate that. I think it speaks volumes about your companies focus on customer service. That really does go a long way.
Feel free to e-​mail me directly with any referrals or advice you have for a kitchen remodel without needing cabinets.
Tom
512−923−4905

We hired UB Kitchens for our kitchen remodel after having had several companies bid the job. UB’s bid was neither the most expensive nor the cheapest. We cannot say enough good things about the service we received. Our designer, Patrice, was very attentive. Responses to voicemail and email were received quickly. If our designer was not available, another person was always willing to help. UB’s installers were true professionals-​arriving when they said and doing excellent work. What little warranty work we have had was handled quickly. We highly recommend UB’s products, installation, and designers.

Talk about a fantastic experience. We even gained a friend out of the project and plan to always use our designer, Patrice for future projects.
Ultimately, we wandered into UB on a weekend due to great Unilocal reviews. We were happy the second we walked in. Patrice Rios greeted us and helped guide us in the right direction. I clicked with her right away and I felt like she picked up on our style in no time.
From start to finish the entire company went above and beyond to make the project as we wanted. I simply can’t say enough about Patrice as she was amazing through the entire process, including my very late night text messages with worries, concerns, and changes. She definitely put in the extra effort which you only get from someone who is extremely passionate about their job. In addition, she is fantastic with thinking outside of the box and creating unique space-​saving concepts. I love love love my new kitchen! See our photos.

We did a full kitchen remodel, and used UB Kitchens for the cabinets and countertops. There’s no point reiterating what so many others have said here about them. It’s all true. UB Kitchens is an amazing company. The product is fantastic. The installers are top notch. They came in with a quote significantly lower than Lowe’s. And the service… amazing. We dealt with one person from beginning to end: Patrice. I can’t tell you how many times we’d send an email before going to bed and find in the morning she had responded after midnight. The woman is the epitome of good customer service. Very friendly, very helpful. Our kitchen looks amazing. We’re very glad we went with UB. If there’s anything we felt slightly disappointed with it’s the time it took to replace some cabinet doors and drawers. The installers had to make some modifications, and order two new doors and a drawer. It took a month for the new pieces to come in and get installed. But in the big scheme of things, that one little bit of frustration was dwarfed by the quality of the end product and amazing customer service. We’d use them again in a heart beat.

These guys are really good. A friend and I set out to get some new cabinets for our kitchen remodel. Service was really good. They have a great showroom. My only gripe is that their budget line doesn’t have the soft close doors and hinges that is standard on all Ikea cabinets. We did, however, go with UB Kitchens over Ikea because we valued their service over the other guys, even though the other guys were cheaper. You can’t go wrong with these guys.

Our contractor, who was overseeing the remodel of our kitchen, referred us to UB Kitchens, telling us they were the best in the city. After working with UB, I would certainly agree.
CJ at UB Kitchens met us at our home to take measurements, determine our needs and to make recommendations. A few days later, she had a set of plans for us to review in her office. We sat in their conference room where she showed us what our kitchen would look like based on her discussions with us and the cabinet style and colors we picked out. The installation of the beautiful cabinets went flawless.
CJ and everyone else at UB Kitchens took time to answer all the questions and concerns we had. Their input on how items we had overlooked was invaluable and certainly improved the overall project.
We have plans to update our bathroom cabiinets and will not hesitate to use UB Kitchens for that project.

Adam Johnston has created a business that is going to completely change the kitchen remodeling process — no more waiting around for months while the custom cabinets are built — and no more «overnight» hack jobs that are thrown together. U.B. Kitchens provides HIGH QUALITY custom cabinetry in a time frame that beats any custom cabinet maker we have ever dealt with. But the quick turn around in no way compromises the quality. We couldn’t be happier with our new kitchen! Moreover, the service was so hands on (thank you C.J. Smith!) I only wish our other subs had the attention to detail that U.B. Kitchens does. Measure twice, cut once is the motto here…
These guys are worth every penny — they worked incredibly well with our entire remodeling team, from the architects to the general contractor everyone was was always in constant communication… U.B. Kitchens was on top of the entire process. We now have a an amazing kitchen that we can enjoy for many many years to come. Go out, get three bids, then bring U.B. Kitchens into the fold — they’ll beat the «other» guys every time… not to mention they are fun to work with and we consider them not just the «kitchen team» but now close friends. They care about not only the project but you as a person — and they understand how important it is to alleviate any fears during what is normally considered a VERY STRESSFUL process! Onward and upward U.B. Kitchens!
Kevin Pruitt & Eileen Gill

We recently completed a kitchen remodel with UBK, and from start to finish it couldn’t have been better.
Our experience was perhaps a little different, as the primary factor was not so much the budget aspect, but time. We had been working with a BigBox designer who, although we believe we made it very clear, unfortunately didn’t’ seem to get the message the we were under very tight time constraints. So with about 3 weeks to go to our daughters wedding, lots of family and friends coming in, etc., we were informed that although the cabinets could ‘probably’ be installed,
no way for the countertops («just lay some plywood over the base cabinets.»). Goodbye.
We figured that it just wouldn’t happen, but more on a lark we went to UBK late one afternoon. Terry was there and just getting ready to close. She worked with us that evening to get a clear idea what we were after, penciled us in to save a spot, and within just a couple of days, she had been to the house to measure, had drawings of the new cabinet layout, verified that it could all be scheduled, and we were off.
The end of the story is that they did what they said they would, I sure didn’t’ think could be done. New cabinets and countertops in a little over 2 weeks and it looks great. The installers were excellent, making sure as they went along that things were fine as far as fit, level, operating smoothly, verifying handle layout, etc. — all the kind of stuff that comes back to bite you after the fact.
I should also mention David Shica of DS Surfaces, who works with UBK. He came out to measure and make templates on a Friday, and installed the granite countertops the following Tuesday. And they’re beautiful.)
We were both very impressed with the whole experience, and would highly recommend UBK to anyone who is considering this kind of project.

I am thrilled with my kitchen designed by Joe at UB Kitchens. Not only is the finished product exactly what I had hoped for, the customer service delivered by the entire team at UBK was by far the best we received from any sub as part of a major remodel. Joe listened to our ideas for the kitchen and came up with a great design that is functional and looks so pleasing too. He was super patient as we made small tweaks to the design until it was just as I wanted it.
When it came time to install, John and Thomas did an above and beyond job working with our uneven floors and ceiling. John was excellent — working on the smallest details to get them just right, and all with a smile! We had one very tiny hiccup with one cabinet front and UBK fixed it so quickly and were genuinely interested in getting it all perfect for us. I was really impressed!
The price is great especially for the high quality of cabinets and service. We went with custom paint colors and they did such a great job. I would highly encourage anyone getting new cabinets to go with UBK. Ask for Joe!

My designer recommended UB Kitchens for our remodeling project. I was determined to get several bids, but after meeting Patrick and promptly receiving a very reasonable quote, I looked no further.
Patrick was great to work with. He responded to phone calls and emails right away and handled any issues that arose. It is clear that taking care of his customer is very important to him.
There were no hidden costs, they did what they said they were going to do and they did it when they said they would. There was absolutely no hassle. Couldn’t have asked for a better experience!

My wife and I went to UB Kitchens after reading the glowing Unilocal reviews. The name makes them sound kind of cheapy, so we were a little reluctant to follow up. Yes, we wanted to save money, but no we didn’t want crappy cheap cabinets.
Going to their showroom really eased our fears. The showroom is very well organized with extremely professional displays that give you a great idea of a some finished kitchens and there are multiple lines to choose from for different budget points. To me their show room is way more realistic than the stock stuff you see at the big box stores. Talking with Adam, I realized quickly that they build the displays themselves to what appeals to Austin style, unlike the stuff you usually see on display at the big stores.
We worked with Anne, and she was a real pro, taking several hours with us on the design. She worked hard to get us to a price point we felt good about. The tear-​out and install went very smoothly and they went the extra mile to install everything really well. They even did some work that was unforseen at no additional charge. After the install I had a small issue with the size of some appliance openings and they were on the spot the next morning to fix the issue. Good to know they will be there right away if a problem comes up.
UB also hooked us up with some affiliates to install the counter tops and a backsplash, so you can do the whole package through them or just the parts you want. We did cabinets and counter tops through them, but bought our own backsplash tile that we had installed by one of their recommended tile installers. The result is fantastic, the kitchen looks amazing. We feel like we got a really good deal and the service was outstanding, Adam and Anne were very responsive during the entire process, always soliciting our feedback. You won’t get that from Lowes or Home Depot, I can tell you this from experience.
I think Adam has a very good sense of the importance of customer satisfaction for a small business. He is super friendly and made a real effort to create a personal connection with us in a genuine, «non-​cheesy» way. He also offered up a lot of support and options to help us save some money in various areas of our project. The longer I’m around, the higher I value genuinely good service. I would recommend these guys to anybody whether your budget is large, small, or somewhere in between.

We chose Under Budget Kitchens after a recommendation from a friend. Comparing their prices to the lowest end Home Depot/​Lowes quote we were able to get a much nicer cabinet for a lower price. From the beginning it became very obvious that Under Budget Kitchens is entirely customer driven. They spent several hours with us during the design phase to handle our constantly changing kitchen visions and then came out and measured the kitchen before the order was placed, they even pointed out a few issues that were going to impact the cabinet install during the measurement which mitigated stressful surprises during the install phase.
During the install phase they again helped us get through several major issues related to messy work done by the previous homeowner. This included having to cut down a cabinet due to a hidden pipe which Under Budget Kitchen was able to handle without shipping the cabinet back to the manufacture – they had the modified cabinet back to us in 24 hours. Their installers work fast and do great work, if you have a problem, they fix it. We also used their recommended granite installer who again came in far under the big box store price and the counter tops came out perfect.
Under Budget Kitchens has a great selection of cabinetry, extremely competitive prices, a large portfolio of people they trust who can handle every aspect of the kitchen remodel, and U.B.K. will literally work with you until your kitchen is perfect. We opted not to go with a general contractor and were able to save ~60% off from the original bids we received. We couldn’t be happier with the results.