When you look at my crunchy tacos and there is minimal lettuce and a sprinkling of cheese, I feel ripped off. Consistency in portion control for most places that serve food is important. A franchise like Taco Bell struggles to have employees follow a standard recipe. Blame the manager? Yes. Blame the staff? Yes. Because I’m not coming back to this one. Those that have a choice to get a decent made taco can choose many other taco joints in the area but find it more convenient to get a fast grab at the drive through is no reason to get CRAP Hello Taco Bell, get your act together or people like me will spend the time standing in a long line at Torchy’s or Taco Hut and guarantee getting what you pay for.
Antonia D.
Classificação do local: 5 Bowmansville, NY
Just gave this place another shot, line was long, was sure they were going to screw it up for the 1000000th time. Guy at the window killed it and everything was correct. We actually got all of our food this time too! Incredible. Way to go, upping your game. Much appreciated. :)
Bo S.
Classificação do local: 1 Belleville, IL
HORRIBLE customer service, I like Taco Bell food and that’s the only reason I would go here. They laughed at me when I tried to open the doors after hours and hid under the counter giggling while Bella(the drive through attendant) told me, and I quote«please don’t come to Taco Bell again» when we went through the drive through. Also, who makes someone drive around the building three times for three different orders? It’s not«fast food» when it take half a hour just to get a couple burritos in the middle of the night when there’s no business and six workers. Like I said, Taco Bell food is great, but if I were to give this one a rate 1 – 10 based on customer service i’d give it a solid 1. If you absolutely love Taco Bell and can deal with crappy people go here.
Amanda B.
Classificação do local: 1 Corpus Christi, TX
I got food poisoning from this Taco Bell 4 days ago. I used to love Taco Bell but thanks to this location I will never go to one again.
AJ C.
Classificação do local: 1 Austin, TX
Horrible, Friday night and they’re open till 3 but really only open until 230. Was waiting in the drivethru for 10 minutes and nothing pulled up to the window and guess what. Says open til 3. Not happy. Just got off work and wanted food and i get nothing. Lazy workers wanting to go home is what I get.
Rosa C.
Classificação do local: 2 Austin, TX
The past 3 times we’ve gone they always mess up our order and every time we go back they automatically know what we’re missing before we tell them. This past time we had to wait for about 25 minutes and nothing finally the girl came the the window and asked if we wanted refills I asked about our food and she said they were making pre made orders. We just asked for our refund and left. It’s really gone downhill and looks outdated.
Laura G.
Classificação do local: 1 McAllen, TX
This place has never gotten my order correct and they have been sold out of the rolled chicken tacos for weeks. How difficult is it to roll a tortilla and toss it in the fryer?
Christoph G.
Classificação do local: 2 Lostorf, Schweiz
Sauberes Lokal. Personal war freundlich und nett. Jedoch sehr langsam und wir mussten lange warten bis das Essen fertig war. Kenne das so nicht von Taco. Vielleicht lag es daran das es kurz vor Feierabend war und die Motivation nicht mehr die Beste. Ansonsten war das Essen aber ok.
Mary J.
Classificação do local: 1 Austin, TX
I enjoy the fake Mexican food that is Taco Bell, but this location needs to be avoided like the plague. I do not think my order has EVER been correct at this location, ever. And I’m not talking special orders or fancy requests — I order food for one or two people every time I’m here, and EVERY time, I am shorted something, given the wrong item, given two of the same thing. I’ve seen it all. One time when this happened the manager on duty(a woman, I believe her name started with an E — I hope she is long gone) actually gave ME attitude, like I messed up my own order? Apparently it’s rocket science to get a Mexican pizza and a taco supreme into one bag correctly. This location is a disgrace. The owners, managers, and even employees should be very ashamed.
Sandra G.
Classificação do local: 1 Austin, TX
There’s a worker named LYNN G she us RUDE have no customer service skills. I don’t know why they hired her. The manager that white man that his hair beeds cutting he needs grooming very bad. If you get gair in your food you know why. Back to that LYNN G girl needs to be fired but I think she’s doing the manager and I saw how they treated an African-American guy that’s an employee. Taco bell needs to be investigated especially the store 13770 n highway 183. I will never go back there I will take my business else where that gives better customer service. LYNN G karma is a bitch the world is round
Shelley M.
Classificação do local: 1 Austin, TX
My order still gets messed up even after they make a note and hear me say my order several times lettuce still ends up on a portion of my order. I’m through with taco bell I used to love taco bell but no matter which location I visit in the Austin area they mess up my order. I’m pissed
Ryan R.
Classificação do local: 5 Austin, TX
I can always count on extremely fast service here and correct orders. I work at a dealership so I need good that is fast but still good. The manager here, not sure if his name, is excellent. Always helpful. Keep up the good work. I’ll be back on Thursday! Haha.
Gregory S.
Classificação do local: 4 Austin, TX
I give it a 4 star because of the manager you will see why in a minute first of the food the food was good. the cashier was nice and the menu board was good little small on the combo part of the menu but the menu board was good and easy to read ok here is the part on the manager i am a menu collector and taco bell has no menu with prices to take home so after having lunch their i copied their menu well one of the staff asked me if i needed help and i said i am copying the menu and she said that is fine. well the manager came and said I need permission to copy the menu good grief it is not a secret menu so why the big fuss on getting permission anyway i finally finished writing the menu after explaINING to him which he checked my story out! oh well
Alek Z.
Classificação do local: 3 Austin, TX
Ah, good old Taco Bell. They’re so bad, yet so good. As far as Taco Bell’s go, this location’s perfectly on-point, relatively speaking. The food’s pleasantly greasy, the prices are pleasantly low, and the drive-thru window attendants are pleasantly high after 9 p.m. Plus it’s just a chill place to hang out late at night.
MustangQT M.
Classificação do local: 2 Houston, TX
Oh Taco Bell. You are so disgusting but yet so damn delicious at the same time. Your $.995 layer beefy burrito is a creation that’s made me drool just thinking about it. And to think I was weary of Taco Bell for years because of horror stories from their prep service! This Taco Bell in particular is a few things I considered very important in a Taco Bell: it’s close to home, relatively quick and no mess-ups on orders, But, alas, I write of you now not in praise, but in disappointment. And pain. Since eating one of your tasty 5 layer beef burritos on Friday night(its now Sunday), I have had the worst stomach pain known to man and hurled nothing but stomach acid since whatever I eat just comes right back up. That $.99 burrito turned into a 3-hour $ 75 urgent care visit filled with a shot in the butt that felt like liquid fire and having my blood drawn when I could barely see straight. Unfortunately, this long, painful bout of food poisoning will keep me away from you and all other Taco Bell’s for quite some time. It’s sad that this all happened because a cook was too lazy to make sure the meat was cooked all the way. I will miss you Taco Bell, but being this sick isn’t worth your cheap, delicious food.
Caryn R.
Classificação do local: 5 Austin, TX
If you have read my other Taco Bell review, you know how much I LOVE the chicken grilled stuffed burrito. But alas, in an attempt to lose some weight I have been forced to reconsider my Taco Bell dining options. Lucky for me, I have an iPhone and I recently bought a nifty app called«Eat This Not That». So I decided to look up my old favorite and see what kind of damage I had been doing to my waistline. HOLYGUACAMOLE! That sucker weighed in at a whopping 640 calories! So scanning through the«healthier» options, I decided to try the Chicken Burrito Supreme, Fresco Style at a mere 340 calories. Goodbye yummy cheese, so long tasty rice… The Fresco variety burrito gets its flavor from marinated all-white-meat chicken, beans, red sauce, shredded lettuce, diced onions, diced tomatoes, and fiesta salsa. I was so looking forward to my usual quick meal, so I decided to see if they would at LEAST grill the fresco burrito for me so I could still have my toasty tortilla… «Um, can I ask a weird question?» «Yes ma’am, shoot.» «Can you toast my Fresco Burrito like the grilled stuffed ones?» «Sure thing! Anything else?» «uhhhhh, no thanks.» So I’m thinking, OK, they SAID they’d do it, but I bet they forget… NOPE! Grilled toasty tortilla goodness that is healthy and easy to eat on the run. Taco Bell, I bow to thee!
Steve R.
Classificação do local: 1 Waxahachie, TX
My Taco Bell sucks and the owners don’t care. I go here because the food is OK and it’s convenient. The staff does a decent job. What really ticks me off is that it is obvious that the owners don’t care enough to invest in the restaurant to satisfy the customers. As long as I have been coming here, they have had the worst drive through speaker of any restaurant I’ve ever seen. It sounds like Charlie Brown’s teacher is waiting on me. And I’m sure I don’t sound any better to them. This has been going on for years. Plus they don’t have a screen so I can see what is rung up on the order. The bottom line is the restaurant completely messed up my order… again. I spoke to the manager. She was nice enough and promised to make it right on my next trip… if there is a next trip. It’s not her fault. Hey Mr. Owner… Fix your d**n speaker. Show us you care.
Peter W.
Classificação do local: 4 Austin, TX
I’m shamlessly«first”-ing a Taco Bell. But the only reason why is this Taco Bell still serves the 5-layer nachos. This item is no longer listed on Taco Bell menus but this place will still make them. And yes, it’s still 89 cents! The 5 layers are : Beans Beef Cheese sauce Red sauce 3-cheese blend of shredded cheese Bang for buck: 10⁄10