Red Roof Inn

This has to be one of the most disgusting places i have ever stayed. Drove into Austin for the day and read some of the reviews so I decided to give it a shot… BAD IDEA! I arrived pretty late and I was so tired I just wanted to get to bed. I walked into the restroom and as soon as I turned the light on roaches crawled out of every crevice in the walls. I went to the front desk and they upgraded me to another room. We had the same issue in the other room. Instead of leaving i just left all my stuff in my vehicle so i wouldn’t infest my belongings. This place needs some major fumigation. The other bad thing was the fact that there people roaming the halls all night, loud music and slamming doors. I should have just kept on driving when I got there and there were 3 cop cars sitting in front of the establishment. This was on a Tues, I can’t imagine what the weekends are like. I give it one star because I had to.

I picked this place because I have two small dogs and you allow pets for free.
Our room was supposed to be ready at 2pm. We showed up after 4 pm. Got our key and walked up to the door being open. We opened the door and to our surprise a large pit bull comes running out and attacks one of my dogs.
The cleaning lady’s dog! The level of service I have received is unacceptable. All that was offered was another room.
Wonderful job everyone. Let it be known we will not be coming back!

We had a comfortable stay here. I must admit, I was extremely nervous. I didn’t know what to expect. My friend and I picked this hotel due to its close location to 6^th street and it being fairly inexpensive compared to other hotels in the area. FYI, our cab fare was $ 40 round trip on a Saturday night through Yellow Cab. Good location, our rooms were clean, décor was fairly up to date, the staff was friendly and check-​in was easy breezy. There was not a refrigerator in our room but, I saw a microwave near the lobby area. The hotel is near the highway, like right off the highway but, our room was not facing it so, noise wasn’t an issue.

I made a reservation and I arrived on a Saturday afternoon I looked at my room before I checked in and found it to be in good condition. Upon entering I wanted to take a shower but had no bathmat or washcloths. The front desk clerk by the name of Esmerelda accommodated me and told me the elevator has been out of order and she was understaffed which made it difficult to supply the rooms, so I believe that the housekeeping did a very good job since this is a four level property. I will continue to book my stays with Red Roof as I travel frequently.

decided to stay here for a couple nights for about $ 68 a night for the superior king room. it was clean and neat and I had no complaints, especially for the price I paid. receptionist was very friendly and made you feel welcomed. I wouldn’t mind returning again.

Horrible experience. The floor above us was leaking causing our room to flood. The housekeeper wouldn’t give us towels to help clean up the water. we were told to put a trash can under the drips so the floor underneath us didn’t get flooded too. The GM won’t respond to any of my emails. Seems like they don’t really care about their guests nor care about repeat business. The front desk was helpful by saying all they can do is call maintenance to have them come up. Water was going through the electrical and lights. Doesn’t seem very safe to me. All they said was sorry and here is our GMs email and to email them tomorrow. Well, guess who hasn’t responded!!!

You get what you pay for. The front desk staff is incredibly rude and unhelpful. The water pipes sound like a jack hammer when you turn the shower on. Stained comforters and holes in the linens. Wish it hadn’t have been a big game weekend for UT so we didn’t have to shell out so much cash for each night. I’ve stayed at terrifying motel sixes that were nicer and better maintained than this place. Having worked in the hospitality industry, I am pretty tolerant of small things, but this place is gross.

This motel is awesome. They care about people. Their night shift desk clerk is really awesome. She has a big heart.

I was traveling with a large dog, so my options when I was was looking for a hotel were rather limited. Red Roof Inn policy on dogs is awesome! No fee and No size restrictions.
My stay here was comfortable, the room was remodeled and clean. I liked that they used a laminate like floor instead of carpet. You could really tell if it was clean or not. The bed wasn’t awesome, but not bad either. I was expecting it to be cheap for the price and because it was off the highway as a motel. Overall, the motel was in good condition and the location made it really easy to get downtown.
I would stay again if I was traveling with my dog or just needed a place to stay. They did have a pool and a few people were in it, it looked nice.

Nice friendly checkin, friendly staff. Paid around 90. Dollars for one night including taxes, free parking, free wifi, clean room with hard wood floors. It gave the room a nice feeling. Nice cable TV. There is iron, microwave, fridge and in room safe available. Safe is less than 2 dollars to rent. Room service available but no free breakfast. They only thing that was not very good was the coffee in the am, pretty weak, however I was happy with my stay.

Super happy with this place for the price! The staff is awesome including security. Helpful and friendly. The room was updated and nice. Nice pool too. The desk attendant helped me get my bearing in a new town even though I arrived at a very late hour. Southern hospitality is an understatement!

We stayed here for two nights early April. The staff was very nice, we were greeted every time we entered the lobby whether we coming in or leaving. The room was clean; hardwood floors, cool sink and the premium snack box in the fridge was awesome! The freeway noise didn’t bother us at all. Some things that weren’t that great were the wifi, very slow and kept dropping out, and the coffee in the lobby only offered very small cups and non-​dairy creamer which is the bane of my existence. The hotel is not in walking distance of anything but it is a very short drive to all the action on Congress and the downtown area. Overall our stay was pretty great and if we come back to Austin we will probably stay here again.

Stayed here for 2 weeknights and got a premium room with 2 queen beds. The room was fairly modern with a flat screen coffee maker a small desk area and a basic bathroom. The sink was separate from the toilet and shower and made getting ready a lot easier with more than one person. All the staff were extremely nice and hospitable and parking was plentiful. Location is not bad however it is next to the I-​35 so if freeway noise is an issue for you request a non-​freeway facing room. For the price this is a great place to stay.

On a good day, It’s just a place to sleep.
Upon arriving I noticed a pretty nasty stain on my sheet (thankfully, the 2^nd bed that I was not using). Since I was not using that bed, I didn’t say anything just to see if they would eventually change the sheet. That stain remained for my entire stay — 6 days of room service and it was never noticed? Also, had some trash between my bed and nightstand when I arrived. They finally noticed and cleaned it around day 4.
The location is not bad for getting to downtown or Congress st. But there is literally NOTHING in walking distance — so once you’re at the hotel, you’re stuck there.
I paid what I imagine is at least 5x the normal rate due to being SXSW. You’d think for $ 250+ per night, they could spring for something other than powdered coffee creamer in their coffee area. Perhaps even a few pastries would be nice to add. something. anything. but no. nothing.
Bottom line — it’s a 2-​star hotel on a good day for which I had a 1-​star stay. Oh, and now that I am looking at my bill, I see they charged me $ 1.73 a day for a safe that I never used. Scam.

I stayed here one night – the room was nice. The beds were neatly made and the room was updated. Hard wood floors, kitchen tub sink in the bathroom, stand up showers, but the toilet is near the shower which is weird.
TV was big and flat. Wifi was free, but never worked which is strange.
Staff was laid-​back and kinda friendly…
No breakfast in the a.m. Only coffee! Good coffee.

I’ve stayed here a couple of times now and feel like it is time to write a review.
I’ll keep it brief with a pros and cons list:
PROS:
–Relatively affordable ($ 60 – 70 a night)
–Recently renovated rooms (laminate/​wood flooring, new above counter bathroom sinks)
–Friendly front desk staff
CONS:
–Noisy windows (being located on 35 makes matters worse)
–Bed and pillow aren’t the most comfortable
All in all, Red Roof Inn is a decent hotel. Like I mentioned earlier, it is relatively affordable, and that’s a huge deciding factor working in its favor. I don’t mind the noise, as it’s not too bad and I can still fall asleep easily, and the lack of comfort of the bed and pillow are generally par for the course for most hotels in this price range. The fact that the rooms have been renovated and look clean and the reasonable price outweigh the cons in my opinion.

¹⁰⁄₂₂: Was moved here from Candlewood Suites from across the street because they said they were overbooked for the TCEA System Administrator and Technical Support Conference going on 10÷23−10÷24.
Nice property, looked clean from the outside and from the quick glance of the lobby i took as we were going up to our room, it seems nice
Going up to our room was kinda weird because when the elevator doors opened there was a solid door that had to pushed, really hard I might add, to get into the hallway. I’m guessing for emergency purposes? They’ve placed us in room 203 for our stay. The door and key were pretty neat, not sure if I should talk about that for the safety of the hotel and its guests so I’ll just say it’s something cool to see.
We got a King sized bed… was firm. Liked how the pillows had some firmness behind a couple of them too. The bathroom part is sectioned off as sink and then toilet & tub. The tub floor is Very textured so it’s not really comfy taking a bath. Has a microwave, mini fridge, a, and a desk&chair. The TV takes a bit to change channels.
Even though the room has a thick curtain, light shines through the top and a bit on the sides of the curtain so the room is fairly bright for dark, if that makes any sense.
A/​C unit works great and pretty quiet :) the WiFi is kind of weird. The phone sees it but my phone had a hard time staying connected to it so I just stuck with my data.
Overall had a good stay. Would stay here in the future and would recommend

This hotel came through for my girlfriend and I in a pinch. Around 1 am we had a bad short in our apartment that caused the fire department to come and shut down our power.
So it was late, we had dogs and we were super tired, but I called this Red Roof Inn and Jennifer at the front desk couldn’t have been better. I told her my situation, and she said the hotel was full but they keep a room for emergencies like ours.
She gave us a great room rate and we were able to get much needed sleep.
Thanks to Jennifer and Red Roof Inn!

So I looked up this place online. Of course the pictures made things look great. The hotel itself is ok for what it is. A bit pricy but for the stay, the room gets the job done plus it’s close to 6^th street, the river, and downtown. Beds are great… the room is redone but still need a little work. The décor works. The front desk guy, Sherief is awesome… friendly and helpful. I love a good long hot shower and I definitely wasn’t disappointed. The towels are a bit rough but I got a good scrubbing with them. This hotel is ok… I’ll probably come back. The eye candy was a great plus too… ijs.
Major problem for this hotel is the location. The three rating is mostly because of the inconvenience it is to get to the hotel. You drive a good piece down a service road to turn around and drive a good piece back up the other service road to get in and Austin traffic on I35 is definitely no joke. Anytime of the day both south and north bound is jammed… for no reason at all. I can definitely do without that.

I am reviewing this hotel as a 1 star hotel quality.
Front desk, I would give the service a 5 star as it was great. The people were very friendly up front and the renovations were pretty decent. The guys changed our room from the 1^st floor to the 4^th floor, but gave us a double bed, but we were only going to stay there one night.
The renovations were only, I wish it was carpet though instead of the wooden floor. Unfortunately, it was dirty and my feet turned to black. The room had dead bugs on the light bulbs dead inside. The sink was okay though and the shower was okay too at least there was hot water. The air conditioner started to smell like smoke after turning it on for an hour. Thank god it was not hot that night and it rained. The windows do not have a screen or any protection so anyone can jump out of the window. Also, the wifi was super slow that it is worst than extended stay.
I would not come back here again for sure.