Mission Reilly Ridge

This total dump is run by scammers. Do not rent from them. Additionally there was garbage all over the lot and a dead raccoon left there to rot for what looked like two weeks at least. There is a serious mold problem causing allergies and management does nothing about it. Our friend’s apartment had a serious cockroach problem as well and said management doesn’t do shit about that either. The other residents hate it there and have problems with break-​ins and the front gate is broken and they won’t fix it. The buildings smell and it is a total shit hole. Our friend felt duped by the place and will be moving as soon as the lease is up. They can’t find a subletter because no one wants to rent there.
They also have a scam going with the local towing company where they don’t mark their spots as requiring permits and come through in the middle of the night and tow anyone parked anywhere but the few hard to find guest spots. They claim there are signs posted at the entrance but we did not see any, nor did the spot we parked in have any signage that said no parking. In fact there were only two cars parked in that whole area and we looked around for signs just in case they were residents spots but no signs or markings were present. We have a feeling they are sharing the revenue with the towing company. Beware. The management doesn’t answer their phones so it took us most the day to find out where they had taken our car after we were left without a vehicle at 4am in the rain.
You can find better apartments all over austin. No need to rent from scumbags or scammers who will screw you over.

If it were possible to give zero stars, that would be more fitting for this place. If you want to live in a place where the management are tyrants, constantly issuing new rules, never friendly, and never want to fix anything. This is your best spot to live.

Awful, just plain awful. We have personally had our car broken into, and have heard about several other car break-​ins. The front gate is broken on and off all the time. The parking lot has ridiculously small spots and the «guest parking» is always packed full with unlisted residents’ vehicles (we know because they are ALWAYS there). Most cars parked are broken down and leaking oil, flat tires, etc. Our neighbors have too many people living in the 1 bedroom apartment… two women, lots of children, and two men are seen consistently going in and out at all hours. Not to mention they are rude, loud, and dirty! Perimeter fence is damaged and people off the street wander in and sleep in the mail room and washroom. Homeless and vagrant people have been found bathing in the swimming pool! The non optional door to door trash service only picks up in the evening 4 days a week (some weeks there has no pick up at all) and if the weather is bad it does not get picked up. It is just some poor kid with a giant bag, who is expected to walk around and deal with everyone’s trash, and they do not provide this service for recycling. There is no reinforcement of the rules for this service so our neighbors leave trash outside their front door for days! IT STINKS! The pest control company repeatedly does not show up for appointments and tells the office that were here. Our neighbors have reported a flea infestation (even though they don’t have pets). We have a terrible roach problem! The only time the pest control guy did an inspection he told me that the roaches were coming from the wall we share with the nasty, ‘too many tenants’ people next door. One time, the pest control guy showed up he was out of uniform wielding a can of RAID, so my boyfriend kicked him out. We pay way too much for this tiny, dirty apartment and when we have asked about cutting the lease we were told that we would incur huge fines and still have to pay the rest of our lease out. There are no groundskeepers or maintenance people that live on premises, THEY ALL QUIT OR WERE FIRED in just the last few months. We have rotted fixtures in the bathroom, our shower is moldy and the requests we put in to fix these issues were met with a terrible attitude and nothing done about it. Exterior lights are scarce and most are missing or are broken. The office staff are great, but they are stuck working here and they can only do so much with it because of the new management company. This place in circling the drain and should be avoided at all costs!!!

Terrible service! Nobody here cares, no one asks if they can help. Signed for an apartment today, didn’t get walked out, there is one person working and everyone is waiting. I don’t recommend these apartments to anyone at all.

Awful.
Where to start? The management never answers the phone and when you walk down to the front office there’s always a ‘Out to Lunch’ sign posted on the door. There is dog poop EVERYWHERE. No one cares, it’s just everywhere, poopy presents everywhere. There aren’t any lights in the parking lot so when night falls it’s kinda creepy and you can’t see people walking out from between cars. There was a bag of trash sitting on the stairs next to our place for a few months before someone came and grabbed it. The front gates are always broken. The fire extinguisher under my sink has been expired since 2007. I keep calling to get a new one but they never return my calls.
This place has been a big pain in the ass. Cheap rent and even cheaper service.