Homewood Suites By Hilton

Best hotel service ever… matching the Fairmont Seattle. The staff are exceptional. It’s home away from home. Tina, Ryan and Ophelia… are my favorites.

There is nothing about this place I don’t love. Light switches, extra towels, comfortable beds, great customer service, dinner and breakfast, a kitchen, laundry and a good restaurant next door.

Very good hotel. Rooms were spacious and comfortable. Everything was clean.
The breakfast was good… I liked the fact that they kept changing the items daily (different variations of potatoes/​sausage/​bacon, etc).
The evening snack/​dinner was okay (but they don’t advertise that). However, the red wine (that’s part of the evening snack) was good… the beer served during that time frame (5−7pm) is Shiner’s and good. [did I say unlimited beer/​wine :)]
The front desk personnel were always cheerful and would greet on most scenarios.
Overall very good stay.
Not exactly walkable to anything.

Very nice, clean, well kept hotel. Staff friendly and helpful and very comfortable beds. Breakfast was typical, yogurts, cereals, fresh fruits, eggs, waffles. Only criticism was that we were on the top floor and the AC could have been colder, it being the middle of July. Nice little pool but did not care for the adults who camped out there with their beer cooler! Convenient North Austin location and great rate.

This is a nice hotel with a wonderful staff and great location. The front desk, food service, and housekeeping staff are all exceptional and do everything in their power to make your stay magical. We are on our second day of a very long stay and so far are very happy.

The front desk staffs were helpful and friendly. We stayed here during SxSW weekend, so there were lots of people yet our suite was magically quiet! Breakfast was a little chaotic but the hard working staffs managed it outstandingly.

Very solid 4 stars, would stay another week sometime. 5 stars to all the staff! Front desk, cooks, housekeeping … All I encountered were helpful and friendly. All meals were good, not great but included in the price, plus beer and wine included. Claire is the sweetest but hate to single her out because front desk staff and housekeeping were also, just don’t know their names. 4 stars for the facility. It’s clean and rooms are comfortable. Just could use some help. Poor lighting for makeup, no towel rack, tub didn’t totally hold water, some noise from other rooms. But compare prices and this hotel is great! Includes kitchen with full size fridg, dishwasher, dishes and utensils. Hilton towels and linens. Good location

Without a doubt the most vile, disgusting, nauseating, and repulsive hotel I have ever set foot in. I was in town for a business trip and had booked a room here for a week because I was guaranteed free shuttle service to and from the location I needed to be at daily.
Upon entering the property feels old and not well kept. I approach the front desk and check in, and find out they placed me in a room on the 1^st floor with a window that’s next to the pool, because that’s apparently the way this hotel treats Hilton high tier Hhonors members…
I then confirm that they will have their driver ready to take me to the company I needed to be at the following morning and am told they can’t do it when had been agreed upon and they could do it an hour before, after some discussion they said they’d call a taxi for me the next morning and they’d pay for it, but did not offer a solution regarding the rest of the week and then the manager just blurted out the name of the guest who apparently was using the shuttle service this week during the time I had been GUARANTEED, and said we should try to work it out. Really? And what about guest privacy?
On to the room: I recommend not entering unless you are in a biohazard suit. If that doesn’t make it clear I’ll say this, I’d pretty much bet my life that a $ 0.25 video booth at a New York City porno/​sex toy shop is cleaner.
Upon looking at the bed some of the pillows and pillowcases were stained. One had something black between the pillow and the pillowcase, which seemed like a dead bug. I slowly pull back the blanket and the sheet had dark blood stains on it. That evidence plus the dark item under the pillow case suggests that there might be bed bugs at this establishment. But don’t worry, there’s more! Now, if you also want human bodily fluids on your bed (and I’m not just talking blood…) then this is the hotel for you, but if you don’t want stains from something that squirted onto the bed and then dripped, yes, DRIPPED down, then avoid this public health hazard.
The managers response when I showed this to her and insisted on checking out «I’m sorry we didn’t meet *your* standards». So, apparently to her, that’s acceptable to some people…
Also, the ceiling fan had excessive dust buildup on the blades, and there was a spiderweb and dead insect on one of the walls.
Pics below for your enjoyment, or should I say horror…

Hotel is clean and quiet, I had a suite with a fold-​out couch and we slept 4 people in the room without issue. Standard niceness of any updated Hilton property, no issues.
If you’re on Braker Lane, you need to turn in to the Hampton Inn parking lot; they essentially share a large parking lot.
I’d also like to note that the staff actually reads your comment box if you book online from
. I asked for a room away from the elevator and preferred a high floor, but the room type I had selected was only available on the ground near the elevator. They called me ahead of time to ensure I got what I had requested, and I really appreciate that type of service.

Hotel is clean and new 2 BBQ pits, nice pool and rooms are nice full kitchen nice comfortable beds even sofa bed was nice flat screen TV in bedroom/​living area, we had a blast watched movies played board games and made a full dinner #returningcustomer# nearby restaurants Walmart walgreen

We needed a place to stay during a music festival and this place was ok. But, hard to find and not conveniently located, in my opinion.

After staying at a Homewood Suites last year with our two kids en route to Florida, it became our default hotel for family stays. Our weekend visit to Austin reinforced that feeling. For Courtyard by Marriott money, we got the full suite with separate bedrooms for us and the kids. Beds were comfortable, they accommodated our early check-​in request and the rooms were generally quiet.
The only detractors were a psychotic fluorescent light and how hilariously hidden this hotel is. After driving around the area for 5 minutes trying to find it using my phones’ google maps feature, I finally stopped at the Hampton Inn to ask where the Homewood was. It was literally next door, but the sign is hidden if you approach from one direction, and the development it’s in is filled with winding, nondescript roads. Nightly returns to the hotel involved lots of laughter as we tried to find the place. But it was worth the effort. Accommodating staff, friendly desk clerks, chatty waitstaff at breakfast (which was pretty good by hotel lobby breakfast standards). The pool is tiny but clean, and when we asked for a couple of towels for our room after swimming, they delivered about 10 of them quickly.
Other reviews noted this place is a longish drive from downtown, as well as the airport but if you’re heading to Round Rock or Lake Austin, it’s in a decent location. Plus there are decent restaurant choices a short drive away.
We would gladly stay here again, and will continue to use Homewood as the default family hotel when traveling.

Stayed here while attending SXSW. It is WAY away from downtown and with the traffic on MOPAC it takes 35+ minutes to get downtown during commute hours. A $ 40 cab ride.
The rooms have a full kitchen (refrig, microwave, 2 burners and a dishwasher) includes dishes etc. I like that the windows open so you can have fresh air. They have a little commissary where you can purchase frozen and other food items.
Not located very near a grocery so you may want to pick up items while you are out.
A swimming pool but no spa. They serve a decent breakfast everyday and dinners 4 nights a week.
Staff is friendly and there is a coin op laundry room on site.

Nice clean rooms, great friendly staff. Excellent location. What more do you want Austin is cool but no Vegas.

We needed a place to stay for the weekend while visiting family in Austin and chose this because it was close to our their house and my dad prefers Hilton properties. We arrived at the hotel Friday late morning, were hungry and headachy after the long early morning flight as well as adjusting to the time difference.
My mum spotted the free coffee/​tea set up, and a staff member by the name of Tony, saw us, especially my mum, scrounging around for food, and asked if we were hungry. We all chorused yes and thought she would get us some cookies or something but to our surprise, she went to the kitchen, bought out the toaster, with real food! My mum foraged on the yogurt, and we feasted on boiled eggs and bagels. It was a feast for our tired souls and lifted our spirits. We had woken up at 4:00 am and had not eaten anything before getting on the plane. That set the tone for a great stay.
Homewood Suites seldom disappoints, but to this property hospitality comes easy. at t he time of booking only a King bed suite was available, and at check-​in upon asking, (Clarisa?) found us a suite with two queen beds, so that saved me from sleeping on the sofa.
Now I know why my parents choose Hilton properties to any other.

Since I own a house in Austin, I find very few occasions to stay in hotels here. But due to some renovations underway at my house, I stayed at the Homewood Suites for two nights. Free parking, free internet, free hot breakfast, and free manager’s reception (beer, wine, and food) from 5−7pm, sold me on this property over the comparably priced Hitlon Garden Inn a bit farther up 183 or the Embassy Suites on South Congress.
Since this property is geared toward more extended stays, the rooms are all suites, and you have a full kitchen. If you’re on vacation with kids, or if you are going to have to work from your hotel room this could be great. A little room to spread out, and nice surroundings, can make a big difference to me. The property looked recently updated – my suite featured 2 large LCD TVs, stainless steel appliances, comfortable, stylish furniture, and seemingly new bedding. And while the lobby was by no means swanky, there were no signs of wear on anything. The entire property was well kept and clean.
My only complaints would be how hot and humid the hallways felt, the rather poor quality of scrambled eggs, and the fact that my toilet didn’t seem to flush quite right. But for under $ 180, I would stay here again

So my original review gave the Homewood Suites four stars. That was at the beginning of my family’s two night stay there. The hotel definitely has great potential, but our room greatly needed improvement. On the positive side, on Mon.-Thurs. the hotel has a complimentary 2 – 3 hour happy hour during which heavy appetizers/​light dinner is served. That in itself is a great value considering we paid only around $ 100 per night for our suite. In addition, a hot breakfast is served in the morning, with varying homemade items, such as tasty breakfast tacos. The location and appearance of the hotel are also positives (it is close to the Arboretum, restaurants, etc.)
On the negative side, though the room was well furnished with a full kitchenette and comfortable double beds, we had many items in our suite that did not work properly. The toilet ran non-​stop (the maintenance man was responsive but unable to fix the problem); the closet was initially off its hinges but fixed by the same man); the living room tv was messed up; and the DVD player and dishwasher did not work at all. In addition, occasionally I would smell wafts of cigarette smoke out of nowhere, and some of the bath towels smelled like smoke. I think this hotel has great potential but it needs to remedy these maintenance and smoking issues (we were in a non-​smoking room; I believe the floor was designated as non-​smoking as well).
I did enjoy the free HBO and free Internet.

So for a week long interview I stayed here (the company paid … score, no idea about the price sorry) it was pretty cool, designed for extended stays. they have free beer. The bed was OK, the service was passable (its a hotel, I’m not expecting very much.) They made my bed, I assume they vacuumed, they replaced toilet paper … average stay, but it was nicer since it did have a refrigerator and a microwave, that way when I wanted to stay in I could just reheat some leftovers.
it is nice and close to Dave and Busters, and a short drive to Boca di Bepo, and the Domain now. If you are looking for a longer stay this place is better than many alternatives, and if you have friends visiting (and they aren’t going to stay with you) it is a short jump to go to some OK places around NW.