Extra Space Storage

Great service and super clean!

Nick was an awesome! I would def recommend!

Extra Space Storage unit has been amazing in helping us with all of our catalog deliveries and I couldn’t ask for a more awesome company to work with. Amanda works at the front and is super awesome to work with and has gone above and beyond to help our company out. Thank y’all for all you do!!! Definitely highly recommend this as your go-​to storage unit in Austin!

Listen up Austin, this is how customer-​centric storage is done — the right way! I love this area, but the storage industry is predatory; it’s part and parcel of living in a booming city where housing is so expensive.
Why Extra Space Storage is such a good deal:
* Clean: I took cleanliness for granted prior to relocating here; still, I haven’t had any luck finding decent storage (in Austin proper) at an affordable cost, until now.
* Well-​lit and in good condition: yes, this is a fairly new facility, but they have a customer-​centric business model. I relocated less than a year ago and have already tried 2 different storage chains — and I felt taken advantage of at both facilities. Because of dim hallways and missing/​broken cameras, I did not feel safe in either one. In fact, I had to endure dangerous conditions and questionable patrons just to gain access to my unit. And because of complex codes, dysfunctional access and non disclosure of material facts (until after the sale), I did not feel like a valued customer. Interestingly, that didn’t stop them from raising the rent.
* Superb Customer Service:
* No gimmicks or hidden costs (e.g. cylinder locks): BYOL
* More… (But I’m out of time.)
I hope this helps!

Customer service was exceptional. We were daughter in a bind without enough room in the two units we rented. They scrambled and made phone calls to those with reservations and found us an additional unit.

I was looking for a storage space on behalf of the company I work for and we ended up settling with this location as they let me know they had a first month free promotion going on. I came in about 5 days before we needed the space so we could prepare for our movers. They had told me to wait until closer before signing the lease so that the lease start didn’t include those extra days. When I came back in the following Monday, there was no longer a month free special and it was explained that it just wasn’t available anymore partially due to the space we had reserved being the last one. I was still given a slight deal on the monthly price, but was a little frustrated that the verbal agreement changed and that it was too late for us to look elsewhere. However the office staff are friendly and the premises is clean and it’s great storage access for the 360/​Bee Cave area. I have yet to seen it busy and there always is plenty of parking.

The staff is super friendly and the space is well maintained.

I had to find a storage facility at the last minute and I had driven by the facility numerous times. It looked so nice I thought it would be not in my budget but to my surprise it was reasonably priced. Bonus that they have various sizes of units. Also, it was amazingly clean as I have never seen a storage unit place as nice as this one.
Evan helped me with all of my questions and I signed on the spot as he made things so easy. I’m very pleased with my decision.

Knowledgable friendly and helpful staff to make your moving experience as nice as possible.