Darque Tan

This is one of my favorite Darque Tan locations so clean and the staff is always helpful!

The girl helping me at the front desk was extremely friendly and helpful, the facility was clean and I had no issues at all! I think overall it was the best spray tan I’ve ever gotten I will definitely be going back again!

This is the most poorly run business I have ever seen. The employees are absolutely clueless and their computer system is barely functional. To top it all off, when there is a technical issue with your account, the CUSTOMER is supposed to use their own phone to call into a customer service line that nobody ever answers. In what world does that make sense? Even if they answer, I’m not sure what the customer is expected to do without knowledge of or access to their computer system.
Last time I was there, one of their male employees was making really odd noises near my tanning room. I could hear him grunting and sighing for about 5 minutes.
I cancelled my membership because there is no way I trust this business or their employees to do the most of basic of things, like cleaning the beds properly or respecting your privacy while you are naked in their facility.

Purchased a Groupon (love Groupon)
Went to this location (same week of purchase) and they wouldn’t honor it
Tried to up sale services and charge 45.00 for a Versa Spray tan. Really?
Bait and switch, NOT OK.
Too many tanning choices, going elsewhere.

When I decided to go against my conscience to tan for my upcoming trip to Mexico, I chose Darque Tan mainly because the groupon offer seemed like the best deal out of all the others in the area.
So, not having tanned all winter, this white girl needed a base tan so she won’t spend her vacation miserable… The girl who signed me up was nice and informative. But considering the nature of my whiteness, and I expressed my lack of tanning, she threw out so many options for tanning my head was spinning. I think I finally settled on a level package one through five, and did so in order. so for my (what turns out to be) final tan of the package series, A different girl, with long brown hair and a faint mustache, talk to me like I should know everything about tanning and all of the beds they have. She tried to argue with what I had done last time and Said that if it was early there’s no way to know what I had done, whatever that means. so, feeling rushed, she asked if I wanted to level five and I said sure. The last few times I tried a new bed, the girls up front were very informative and showed me all the gadgets that each bed had. This girl, did not offer me a thing. granted, I should’ve asked but I had no idea I was walking into the Big daddy of all tanning beds ever known to man. This thing had 10,000 lights lamps and a garden hose to wet you down when you get too hot. And let me tell you, it got hot quick. I stopped the time early to ensure that I would still have skin left.
Other than being uninformed and unfamiliar with their equipment as a newbie tanner, the overall service hasn’t been that bad but hasn’t been that great either. That’s why they get three stars. Also, if it’s cold outside, it’s cold inside. I know that this is Texas, but when the blonde girl asked if I would like an extra minute added to warm up the bed, you can bet your cold white patootie that if she had not offered, I would have jumped through the roof!
If you have a groupon this place is the bees knees. I don’t think I will be going back though.

They have some good specials that seemed to be worth it, but besides that it’s pretty expensive. I like the way they are decorated. It’s a great atmosphere. Beds are all pretty good. The girls who work there are all very nice. I would recommend this place if money isn’t an issue for you.

I love it here. Love the beds and the staff… My one and only complaint is that they allow the staff to park in the only 2 spots in front of the store leaving the customers to hunt for a spot in the very busy lot.

I think this place was great!
I went to the Willam Cannon location a few times for a groupon I had. I had access to all 5 level beds. Level 5 was intense. like a alien space machine, but it was pretty nice!
The staff was always friendly, and they watched my son while I tanned, which was a nice perk I didn’t realize was available!

All the girls that work here are over the top nice and helpful! I love coming in and knowing I will be taken care of to the fullest. Clean nice beds, and not the old school ones !

I was sad to see such bad reviews. They could have had a staff change because out time was great. My husband and I both did the Versa Spray tan and it was great. We let the lady behind the counter pick our shaded and it was right on. We will be back and often!

I have been a member here for a long time now. For the last couple of months every time I go in to spray tan I am looking at over an hr wait. Just ridiculous at this point. I will be canceling my membership.

I wish there was an option for NO stars because I would give that rating for this place. This place is a money pit with the rudest staff. I went in the other day for a few tans before a wedding. I inquired about pricing, as I was looking to spend $ 20 for a few tans. There was an ad for $ 20 try all four beds. Perfect I thought… Well let’s just say $ 52 and 30 minutes later I finally got to tan the recommended 8 minutes with some of the nasty porn star lotion that the girl at the counter bullied me into getting after I already told her that I had some lotion at home to bring in. Annoying. The radio didn’t even work. Neither did the off button. I got pretty pink as I expected. Against my judgement I went back a second time only because I had spent the money. The girl told me to go for 4 minutes. Sure I said. Just need to use the restroom first. The timer must have started without me because I think I only laid a max of 2 minutes before the timer stopped the bed. So all in all I spent $ 52 to tan for 10 minutes. Waste of time and money… The staff was snobby and rude. Never again! And will I recommend it to a friend you say??? Hell no!!!

The darque tan website has a $ 5 mystic tan coupon. All it says is limit one per person, first timers only. I bring that coupon in that I saved on my phone. All the girl says is I need to print that out and have a hard copy to present. Where does it say this on on the coupon? I’ve had 3 friends who have gone to use this exact coupon and have all shown it on their phones with no problem. Fine. I ask, do you have a printer here? She laughs and says «yeah but it doesn’t work like that. You can’t use it.» ARE YOU KIDDING ME? Tanning salons have a reputation of rude, unhelpful desk attendants and darque tan clearly has no intention of breaking that mold. I was even planning on singing up today but that blew my mind. I’ll never be back here.

This place is terrible! I will never come back! Froze my account and they still charged me 89 bucks. I didnt realize till a month later so i got charged to pretty much not tan. I told the woman about it and all she did was laugh. Um, not funny considering you pretty much robbed me without knowing. Then I cancelled my account ten days after paying another 89 dollars and they told me I couldn’t finish my month of tanning that I already paid for! Awful service and this place is a joke and a scam all in one. I wouldn’t recommend it to anyone. Glad I gave them 180 bucks for nothing. Don’t go here… ITS A RIP OFF!!!

Once upon a time, I was a dark motherfucker. I discovered tanning beds my senior year of high school, and after initially getting sunburned (in January, lol) I was addicted. I was so tan! I loved the feeling of being inside the bed. It was a warm, sleepy, cozy place where I got to bake in wonderful smelling lotions and listen to music.
HOWEVER, I can’t justify this for cancer. I really can’t. I love it, but if I were to tan like I used to, I would be on a dangerous road. So for the past few years, I’ve relied on self tanner. I’m awful at applying it, so I usually don’t even try. Unfortunately, this last week, I noticed that my lovely boyfriend (white guy) was darker than me (Hispanic). Fortunately, Darque Tan had an ad on Facebook for a spray tan, so I decided to try it. I went with a Versa Spray Tan (normally $ 44, I paid $ 15) instead of Mystic, because I’ve heard negative things about Mystic.
Although I’ve never had a spray tan, I’m not new to the prepping process. I showered, shaved, and exfoliated the day before. I printed my voucher, went into the salon, had to fill out the normal forms, and began the process. I was nervous, because I’ve always heard of awful stories in which girls turn orange and streaky. I was extra nervous because the girl really didn’t explain anything to me. She just said «light, medium, dark?» Wanting to go all out, I went with dark. «Clear or bronze?» I went with bronze, cause I wear bronzer on the daily. So we go back to the room, and she shows me the booth, the barrier cream (so your hands don’t turn orange, the tale-​tale sign of fake bitches everywhere), the hairnets, and the different poses I’ll have to do. She leaves, I get undressed, practice the poses (lol), and then hop in the booth, press a button, and get started. I wasn’t initially scared of how cold the spray is, because I read to expect that. The booth sprays you four times, and dries you twice. The whole process took less than 5 minutes. I noticed I was darker right after, but didn’t notice a significant difference until the next morning. I was so tan! I loved it.
Back to the salon, while leaving, I ended up signing up for a month of unlimited tanning (spray tans and beds, but I’m not doing beds anymore). I think I’ll go once a week or so.
I didn’t sign up for a contract or membership, so if some weird charges show up on my card, I’ll update my review. My only qualm is that there was no offer of lotion or moisturizer before and after the color spray. Next time I go, I’ll ask about that specifically. The more moisturized you are, the better your tan looks and the longer it lasts.

I’m not one of those people that tan often usually just before an event or a vacation. When I went into Darque tan I explained this to the girl at the front. I told her I wasn’t very familiar with their packages because it was a while back that I had tanned there. I explained to her that I only wanted to tan a «few» times. I also explained to her that I didn’t want a «contract» or any type of month to month charge. I had tanned there before in 2011 and done 1 month so I thought that would be what I needed to do. The girl ended up signing me up for a membership (which she never told me about) and selling me a lotion kit which she told me was $ 99 but $ 25 off. I didn’t realize she signed me up for a «membership» until I was leaving. When I asked her why she did that and not just the month she told me that if you sign up for 1 month you get charged for 2 months ($ 78.88 X2) and only get to tan for 1. If you sign up for a membership you can cancel after the first charge. So you get charged for 2 months but you get to tan for 2 months. She acted annoyed that I kept asking questions and rudely said «If you don’t understand I can write it down for you.» I said no I just didn’t want a contract or month to month charge like I had told her in the beginning. She said its not a contract and their is no obligation. I decided that I would just call customer service the next day and get it all figured out because I could see that we weren’t on the same page. When I called customer service the next day and gave them my info they had no record of me purchasing the membership the night before and said they last thing they had from me was in 2011. After I gave them the credit card information for them to look it up that way they found my newly purchased membership on someone else’s account. At this point I was frustrated and just wanted them to cancel everything. The customer service lady told me she couldn’t cancel anything until she contacted the store to find out what was said and what was agreed to. I explained to her that I was extremely frustrated to find out they charged my cc under someone else’s account and wanted it straighten out ASAP. She said she would call me back. After 5 hours I hadn’t heard anything so I called back. The customer service lady got very rude with me and said I told you I would call you back I don’t lie to people. Then she asked me what exactly I wanted them to do. So I asked her to start off by explaining to me everything I was charged for. She said a pro rate membership, a tanning lotion kit, and a calendar. A calendar? what calendar? I asked. She said the calendar you purchased. I explained to her that I didn’t purchase a calendar and realized what had happened. The girl didn’t tell me the total of my charge before I paid which I found out was $ 196. I couldn’t figure out how a $ 78.88 «membership» (which I didn’t even want) and a $ 74 lotion kit was $ 196. I explained to the customer service lady that I felt like the girl lied to me, she signed me up for something I didn’t want, and then charged me for things I didn’t buy. She didn’t tell me the total because she had charged me for things I didn’t buy and didn’t want me to know. The lady said she would call me back after she called the store to ask them what happened. She called me back 10 minutes later and said that they would refund everything except the lotion which is nonrefundable and she explained that my cc info would be completely deleted out of their database so that no other confusions happened. She admitted that the girl charged me for things I didn’t get and that was a mistake. (FRAUD) She said they would refund $ 105 back to my card. I asked her how much the lotion kit was because this still didn’t seem right. She said it was $ 99 but they gave me ~$ 16 something off. I explained to her that the girl from the store told me it was $ 99 and $ 25 off for buying the kit ($ 74). I told her I didn’t mind paying for the lotion but that’s not the price she told me. She said I’m sorry but she told you the wrong price. $ 105 will be refunded to you card, your membership and everything will be canceled and you cc info will be deleted. So beware!!! Yes this is a Luxury tanning salon and you expect to pay more. However you could be being charged for things you didn’t buy like a calendar, or even being charge full price for something you are told would be discounted. I will never go back here! A friend of mine also canceled her membership here because she was so put off about everything that happened to me. And that lotion kit I purchased for $ 90 I found out that my friend was sold the same one for $ 30!!!

I really wish I could have given it 5 stars but there are just a few things that if corrected would make my experience there better. The staff sometimes can be very frustrating to deal with. Especially Sandra.
I have a monthly membership and I go quite often almost daily. I LOVE the specials they have. Actually the only reason I go there and continue to go there is because they really do have the best specials. And the staff is great about letting you know what the specials are (which I can see for people who don’t want to spend any extra money this could come off as pushy) BUT I LOVE IT. If it wasn’t for their specials I would have gone to Palm Beach by now because sometimes there is a long wait to get into a bed. which is why I had to give only 3 stars.
I come in almost daily to tan and even though I do not expect them to know me by my first name-​some recognition that I am a member would be nice. I usually come in in the evenings which is their busiest time. Usually if the girl at the front is trying to sell a new membership to a new client (which can sometimes take a very long time since they have to explain everything about the packages and the beds to a person who doesn’t tan) they will quickly check the people in line in who already have memberships into a bed so we don’t have to wait. Everyone does this except for Sandra and she is usually the one working in the evenings when I go in. I one time had to wait 20 minutes for Sandra to finish with a customer and I was not the only person waiting there were 4 people in front of me. This is why I could only give 3 stars waiting that long to get into a bed when they are all open is ridiculous.
But again the specials keep me coming back. So if you are looking for some great deals and clean beds this is the place if you are in a rush or dont have a lot of time to wait or if you are not a patient person you may want to go somewhere else.

I really like tanning… Don’t judge!
It’s like a nice warm relaxation chamber. And you get to be naked… So no tan lines.
The equipment is nice and clean.
They have good lotions, but are overpriced. I recommend getting them during BOGO promotions.
The manager is really nice and she doesn’t push product on you like some people.
I wish it were cheaper and closer to my house, but those are my only complaints.

I gave this 2 stars because of course the facilities are great. However, I feel like you can find good tanning facilites if you just look around. The person working the desk was horrible. She was extremely pushy, talked to me as though I’ve never been to an upscale tanning place. I felt like I was 12 years old. She was extremely condescending. I got the free month so I was excited to try it but I don’t think i will even go back. I love free stuff but I don’t think it’s worth it. I was even warned ahead of time how pushy they would be so I was ready but they still shocked me! I couldn’t believe it!

I admit it. I tan. I need it. I love it. I can’t stop. I’m not orange, either.
What I love about this place is that the women who work at this location are not snobby or rude. I’ve been to PLENTY of other places that are. What I love about this location is that the girls that work there are very knowledgeable about what they sell. That is very important to me because I DO NOT want to be orange. People turn orange when they go somewhere that the employees know NOTHING about what they sell. They know what products produce the best looking and natural looking tans. They are not pushy in any way, just very knowledgeable about which level and which products you need to purchase so that your skin doesn’t look raisin-​like after a few sessions.
The beds are always very clean and ready for use. The mystic booth is also very clean and are rarely out of clear or bronze solution. If you call ahead, they can reserve a spot for you. They can get very busy around 5 o’clock so calling ahead of time is smart. Two thumbs up!