austiNuts

Decent product, customer service is greatly lacking.
I was given an assortment of nuts and dipped items from this company as a gift. Initially, the product tasted horrendous and made me and several of my co-​workers sick. I called the company just to let them know. Being the manager of a restaurant, I know the value of honest feedback for companies that pried themselves on quality.
However, the customer service representative that answered the phone flat out said she didn’t think I was calling the right company. When I read her the label of the packaging back to her, she abruptly transferred me to a manager. After explaining my experience once again, the manager tried to tell me we were wrong for how rotten their product tasted and assured me it was impossible, that indeed we must be mistaken because everybody loves their product. I told her it was so foul tasting I had already tossed the product in the trash. I made clear once again that myself and two others had upset stomach and diarrhea after. They flat refused to believe it could’ve been their product. They asked if it wouldn’t be too much trouble if I could find some of the pieces in the trash and mail it them. I fished a few pieces out of the trash and mailed it back.
A week or so later I received another package from them. I can assure you the treats inside looked MUCH better and tasted NOTHING like the originals. They were indeed tasty – my entire staff enjoyed them quickly. Nobody could believe they were the same company. However, AustiNuts included a letter once again reiterating to me that I had been the only person to ever complain and that I must’ve been wrong – not even a mention of the sample I returned to them.
Having received this as a gift in the first place, and then spending several dollars of my own money for shipping to return product I was more than happy to leave in the trash, only to be told over the phone and again later in a letter that I (and my staff) was mistaken for complaining and thinking the original sample was rotten isn’t what I expect from a company that sells a niche/​boutique/​premium product. I see no need to spend my own money here or recommend them in the future. They do not value honest feedback.

Today I stopped in to grab some gifts for a Texas themed care package that I’m working on and I found precisely what I was looking for. While the shop looks a little cheesy in some regards, with some cheap looking wares, I was only there for the nuts.
I got a variety of savory, dry roasted and sugary snacks — all of which the lady who helped me was glad to help me sample, even going into some of the bins that line the walls when necessary. She was very acommodating, even taking the time to scoop, wrap and ribbon some specific flavors for me immediately in Texas bags and in Texas colors. I really appreciated that, because it will really spiff up my gift.
All of the nuts that I tried were really good — mesquite barbecue flavor, chili-​lime flavor, dry roasted, praline, chocolate covered. All very excellent. The only thing that knocks this down a star was that the pricing was a bit high for what I thought. I was surprised when my total came up to $ 63, but I am totally willing to support a local business for a little higher price. Four stars it is!

This place is adorable!!! Stopped in because I needed a housewarming gift. The sales ladies were so friendly and so helpful. The amount of options if nuts and candies is kind of mind blowing. I think I tried 15 different things. Yum.
You can customize gift sets or buy one that is already made up. They also have baskets, mugs, Texas nick nacks, and local sauces and food mixes (chilli, dips etc). I will definitely return! Maybe next time I will bring in some water with the amount of nuts and candy that I know I will consume.

I am usually not much of a complainer. I have my own business and sometimes get bad reviews that I feel are unwarranted. Nevertheless, I feel compelled to offer this negative review.
I am only commenting on Austinuts available at grocery stores. Over the years I have learned to avoid them because they always seem stale. Today I purchased 3 bags of pecans and they were just bad. I had a few left-​over pecans that I bought from a local grower in Smithville. The difference was amazing. I have also purchased pecans grown in Georgia before which were fresh and delicious.
Maybe Austinuts sells it’s old stock to Randall’s. I don’t know but I think I have learned my lesson.

Austin Nuts has been a great place to buy and send gifts that are well received. There is an enormous selection of yummy nuts and candy, and the staff is super friendly giving me samples to try out. I don’t expect the place to be cheap since a lot of the stuff is expensive and high quality.
The closing time at 6 pm is a little earlier than I’d like, but I usually order online or if I’m in a rush, I stop by during lunch. The 1-​star review on the 6 pm closing time is absolutely ridiculous… welcome to Unilocal I guess.

Whenever I feel a bit nutty, I know that the time has arrived for me to pick up a new nut product at Austinuts, or wherever else their products are distributed – pretty far and wide, to say the least.
I cannot fathom how a concept like a company simply selling an assortment of flavored nuts, sweet, salty, spicy, and beyond. Alas, welcome to Austin. Here, a local burger chain has boomed, having only sold burgers and paid employees well. What a great city for internalized growth, in artisan fashion no less.
So, there may be other local nuts around, but Austinuts is the most widely distributed for a reason, and if you make it to this large home-​base establishment, nuts will overwhelm you until you are just exploding with nuts and beyond. Even the simple nuts are fresh and fatty. Not cheap nut products, unfortunately.

The nuts are delicious! Never disappointed in the taste or the quality. I, like many others, decided to buy some of the Trio packs to give as Christmas gifts. I saw them online and decided to visit the store instead since I now live in Austin. I bought 3 Trio boxes and took them home. I was really disappointed to find that I paid $ 3.00 extra PER box in the store for the identical product that I could order online with a $ 0 charge to pick up the order in the store. That just doesn’t make sense to me to charge more for the product that I selected from the shelf and took to the register as opposed to submitting an order online and then going to the store to pick it up. So if you want the best price for the same product, order it online and go get it.

We went a couple of weeks ago after having sampled some of their product in Costco. We bought a couple of bags of spicy nuts & went through both bags in short order.
We were hooked, so looked them up on the web. Finding their location was actually in Austin gave us a reason for going up for a day trip.
When we got to the store, they were extremely helpful. They let us sample as many items as we wanted and answered all of our questions.
We bought a bunch– needs to hold us for a while. Price might be a little high but not so much that we will not go back (that kept this from being a 5 star rating). Wish they would open a store in San Antonio.

Never open past 6pm. Not worth going unless you want to overspend on «gifts»; they obviously DON’T want your business in the evening…

They were really rude to me, one of them can’t even speak English. Won’t do business with them, especially since there are lots of other places to buy the same thing.

I stopped by to get kings nuts, or cinnamon roasted nuts, that I bought from a Rennisance festival and fell in love with. I left with them in hand as well as some garlic pistachios.
This store is heaven. I never want to leave. The only gripe I have is that they close at 6, and I get off work at 5, so I have to be cautious about my time! :(

I first fell in love with cinnamon roasted pecans after my company received a basket of assorted nuts from Austinuts for the holidays. I do not like nuts, and I do not eat nutty things, but I was immediately addicted to these pecans. I was so addicted in fact, that I went out and bought a half-​pound of these spiced delights for my parents and in-​laws, which was pricey, by the way, but well worth it. The staff was courteous and took the time to dress up my nut-​orders for the holidays. I highly recommend you go get yourself a handful pronto.

The first time I came here I was on a mission for cinnamon roasted pecans. I walked out with chipotle cashews and chili lime pistachios. The chipotle cashews are really, really good. So good I lost all interest in the cinnamon pecans. I gave some to my dad as a gift and he loved ‘em. They have a pretty big selection of dried fruits too (I haven’t seen dried pineapple anywhere else) and bulk chocolate.

* Still going strong! *
These nuts make great gifts. My favourites:
1) Praline pecans. Sometimes when you get a praline pecan at other places it is overly sugary and you can’t taste the nut. Austinuts has just the right amount of sweetness, and creaminess from the butter, and you still get a strong freshly roasted pecan flavour. Deliciously addictive!
2) Orange pecans. Quite similar to the praline pecans, but with a slight hint of orange flavour, which is a nice surprise the first time you try it. These are nice to mix in with the praline pecans for an occasional surprise!
3) Unsalted dry roasted pecans. Simple. Perfectly fresh. Delicious.
Nutty good!

Wow, I tried it out and now I go every week to stock up! The people are great, the products are very fresh and the selection is NUTS, literally.
6 months ago I ate nuts as a healthy food, but now it’s almost a meal I’ve fallen in love with them so much. Spicey, BBQ, plain, mixed, they even have dessert nuts (vanilla cinnamon, or apple pie covered)!

Bonus points for the cute name! I didn’t try the goods because I was putting together a gift basket, but everything looked good and the service was great. They have all sorts of nuts, candy (including sugar-​free stuff), other food goodies, and containers to fill. Minus a star for the the semi-​limited hours, since it’s kind of a pain to leave work mid-​day.

Macadamia nuts… macadamia nuts… oh macadamia nuts!!! Moving to Austin 4 – 5 yrs ago I didn’t know that Austinuts had a location. I just thought it was a local warehouse that packaged nuts and sold to stores… until my hairdresser told me there was a store front right near there. I went over there and have been there numerous times since and the one consistent thing I buy is macadamia nuts. They are roasted to perfection… light and crunchy. I am just amazed at the price of them. If you go to any grocery store and buy a jar it is not as fresh and the price is so much more than what you would pay at Austinuts.
I also enjoy very much talking to the owner (i think she owns it) she is from Hungary and it is enjoyable speaking to her and discussing the country she came from. The whole experience is fantastic. They always will let you sample any nut before you buy… Enjoy…get some macadamia’s for 12.99 lb last I checked.

I would normally give this place 5 stars because I love going here for unique food gifts, but I’m so mad right now. I ordered a present on their website on December 18^th and it didn’t arrive by Christmas! I even put on the «notes» section to call me if it wasn’t going to arrive on time. And I have a local Austin number! I’ve ordered from them online in the past and didn’t have problems — so I’m ⁵⁰⁄₅₀. The store and selection is great if you’re in the area and you want to walk in to buy stuff — or just buy austinuts from other stores in Austin — but not so convenient if you are out of town and want a taste of local Austin online. This place is always understaffed and can’t keep up with its orders. So be prepared to wait — both while ordering online and in the store. I would’ve been better off having my dad, who lives in Austin, pick up the present and mailing it at the post office!

As always, Sarah M. paid good homage to this place and their wares, but I’ve just gotta chime in on their nuts and other assortments — this stuff is GOOD! Head and shoulders above the crappy nuts you normally find in a can/​jar at the store, Austinuts’ wares are incredibly fresh and perfectly roasted and tasty as hell. Try their amazing trail mixes or their multi-​colored, chocolate covered fruits & nuts — the latter looks kind of scary, but it is OH-​so-​delicious. Just be careful if you have an addictive personality, because you could scarf down like a pound of this without realizing it — and it ain’t cheap. But if you have a bit of willpower and can splurge on some high-​quality snackin’, this is the place for you. Their gift packages are great alternatives to the same olé boring fruit basket/​bottle of wine/​box of chocolates, too.

Most Austin grocers carry Austinuts (thank you!), but stopping by their West Anderson store is still a treat. Unlike the small selection of nut bags to be found at Randall’s or HEB, Austinuts has their walls lined with nut and candy bins, just begging you to buy in bulk. (If you’re new to Austin or just passing through, Austinuts is a bit of an local institution… the company specializes in dry roasting nuts of all kinds.)
Aside from the obvious, Austinuts also carries a surprising amount of gifty items. Ceramic dishes, kitchen accessories (kind of expensive), and a nostalgic line of vintage-​ish lunch boxes. They also have an admirable collection of gift baskets and crates. Reasonably priced, too. And like most local Austin stores, they’ve got their obligatory assortment of Texas pride products. And in true Austin fashion, Austinuts offers kosher, low carb and sugar free snacks as well.
Scrumptious.