Uline Shipping Supplies

I always found the Uline shipping charges much higher than any other suppliers online. So it was very helpful having the Uline warehouse minutes from my house as without the shipping charge. I could get my supplies a little cheaper if I went and picked them up myself.
However, they now added a $ 25 pickup charge on orders under $ 300. So let me get this straight. You have lots of business from loyal customers so you add a charge as a punishment for our business just because we live close and can come pick things up? I work in marketing and public relations and this is a horrible horrible move. Why didn’t you just raise your prices a bit? Its not like I am going to pay to have things shipped the 3 blocks to my house and I am not going to pay a $ 25 charge to pick up some boxes that only cost $ 30.
And when I was there the loading dock was never «congested».
Obviously a ridiculous decision from upper management who only see $$ in their eyes and don’t see the message this sends to their small business customers — «We don’t really care about you unless you are spending $ 300».
Greed wins again.
I can now get the supplies I need off Ebay or Amazon for less.
So long Uline — it was good while it lasted.. .

I love almost everything about Uline and have no complaints except their recent decision to charge $ 25 for orders under $ 300 which a real blow to customers like me. It’s my observation warehouse employees must stop what they’re doing to fulfill orders so it makes sense that it’s not cost effective to serve customers like me who place small orders. Still there has to be a better solution.

This used to be a great place for the small business owner to place an order online and then immediately drive down to pick up. However, a newly instated $ 25 will call fee on orders under $ 300 for the privilege of driving down to your warehouse «to help ease the congestion on the docks» is a questionable business decision at best. I’m happy to do my part in easing that congestion by shopping elsewhere. This is surprising for a company who markets itself to the small businessman. I’m out.

We loved Uline, been using them for years. I think they are a amazing company but I just got a email about a new policy of them charging a $ 25 fee for Will Call orders under $ 300. What a ridiculous charge! There problem is due to «Serious Congestion at the docks». Local loyal customers are now a problem because we do business with them…
So sad to see a company do this, as if the charge is going to solve their problem.
See you around Uline,

Not only do they have phenomenal pricing on the majority of their goods, but they offer same day pick-​up, are at a relatively accessible location for me, and they have really great hours.
I am so glad that I found ULINE in Seattle, it has been an incredible costs-​savings, as a result.
Everyone that I have talked to has been very helpful, and their direct line customer service (through the landlines in the will-​call area) are prompt, polite, and also very helpful.
Getting there:
When you are driving in from the North you will actually drive to the end of the massive warehouse, and turn right into the parking lot at the edge of their property line. There is a small «Will Call Pick-​Up» sign close to the ground, so it’s easy to miss.
You will go in towards the building and turn right into the small parking area near the bay doors (the giant warehouse doors).
I can not say enough good things about ULINE. If you are looking for affordable packing, shipping, retail and general supplies, you should absolutely request a catalog. Seriously.
Also, I might be a slight shipping/​packaging nerd.

This place is amazing. We were on a tight deadline at work and I needed some foam. I had no idea that you were able to go down and pick the item up. They were so helpful over the phone and in person. I will be doing more business with them in the future. If you place an order before 6 pm it it shipped that day and you will have it the next day. Now that is what I call good customer service.

Best prices, no question. Having one of the distributions centers in Auburn means that if I order it today and it’s in the warehouse, UPS drops it at my door tomorrow. If I’m really in a hurry, I can drive down, but generally next day is good enough for me.
I buy bubble mailing envelopes by the case. Great quality, never had any problems with either the ordering, the delivery or the product.