Briarcliff Frame Shop

I took a large print in to be framed, and the owners both helped to make sure I got exactly what I wanted at a price I could afford. The frame turned out beautifully!

Expensive, work does not hold up under normal conditions.
This shop is one of those small, family owned businesses that, as a consumer, you very much want to support. You trade personal attention and craftsman like approach to the task for a higher price. It’s generally a worthwhile trade off, and one you feel great about. «I’m supporting a locally owned business.»
Over the years, I have done thousands of dollars in business with the Briarcliff Frame shop. I’ve always been pleased with their help picking out frames, and the quality of the product I have gotten back has always been high. As a result, I have brought some things that have great value to me in to be framed by them. They’re nice people, and a pleasure to work with. Things were always done in the time specified.
Unfortunately, I have noticed a disturbing trend as the years have gone by. Almost every single piece that I brought to them to be framed has started bubbling. These are not pieces that I can replace, things signed by artists etc., and it’s really sad to see it happen. None of the work in question is in a room where it was exposed to undue humidity or conditions.
As a result, I no longer trust this shop with my valuable framables. I’m willing to pay a price for quality, but I expect the work to match the price.

They did a good job with the three jobs I’ve brought them. Custom frames are indeed pricey, so if you can bring in your own and have them mat and fit it, it is a lot cheaper. They also ask for 10 – 14 days to do a job, which I’m pretty sure they can do in 30 minutes. But otherwise, the store is run by very nice people and I had a good experience overall.

The staff at Briarcliff Frame Shop is friendly, approachable and helpful with a selection. The custom framing they produce has always been great.
Miss D. dropped off an old map she wanted framed. Briarcliff framed
the map as she asked, but then they agreed with Miss D. that it didn’t look good without the mat, and agreed to redo the project with the mat, only adding the cost of the matting to the price. That is «above and beyond» the project agreed upon and I am upgrading Briarcliff Frame Shop with an extra star. THIS is how you take care of people.
They also sell pre-​framed art from the showroom. Sometimes orders take a couple weeks to fill, and you do have to put down a 50% deposit, as people leave their framed poster (purchased for $ 4.95 rolled up) and forget to come back. They are good about calling me and telling me that my order is ready, usually 10 – 14 days after dropping off. I’ve heard people complain that Briarcliff is pricey, but I’ve never gone anywhere else for custom framing, or seen the need to.
Member of the «Shawn W. Hall of Fame.»