Asheville Moving Company

My wife and I had a very challenging move to put it mildly. Our closing date on our new home was changed many times. That by itself is really not that unusual, but she was in Asheville preparing for our retirement and the last home we will own. I am in Dallas finishing my career as an IT professional, and could not be in Asheville to help with the move. There are several moving companies in the Asheville area, and I talked to more than one. What I needed more than anything was someone who could add a personal touch, and be my surrogate who could take the worry out of moving for my wife. Bruce went far beyond what I expected, and I should have known he was special when he interrupted his dinner to return my inquiry. His prices were competitive, but his attitude won me over very quickly. One of his responses to me was that his only job was to make my wife happy.
After far too many reschedules the moving day came, and he showed up with breakfast for my wife! That is a personal touch you do not see often enough in business any more. The move went very smooth and in a timely manner. My wife was completely happy, so the lunch Bruce offered was not necessary but extremely kind. He followed up on the move a few days later, and I have never seen this in dozens of moves. This was an extremely professional move, but with a very personal touch.
I also do not see how other reviewers could have something negative to say about this company, or Bruce in particular. In my experience when people start getting personal in reviews, they are more than likely pointing to their own character defects than providing an accurate assessment of a service. If you want a move done the right way and with professional dedication to customer service, then look no farther than Asheville Moving Company.

A furniture store was closing and had great deals. Only drawback was they couldn’t deliver. Found this mover on Unilocal,called and we agreed on a price. Clete and his team arrived on time.
They wrapped everything in blankets and plastic wrap quite well. All said, in a matter of three hours I went from purchase to delivered. They were nice enough to assemble it all.

Not a good phone conversation. I was told they use used boxes to save money. All I could think of was Bed bug transportation.
The gentleman basically told me my move wasn’t worth the time when they could get more business from Asheville.

They got the job done. Clete and Chris were incredibly professional and got the job done. They even moved a refrigerator up stairs from our basement. Thanks guys! There were some communication issues with the owner though. That’s why I can’t give them 5 Stars. The night before the move I spoke to Clete about firming up move times for the afternoon and was told to check back at 10:00 am the following morning to confirm the meeting time. Unfortunately, I don’t think this information was relayed to Bruce and he wanted to move my stuff that morning (11:00 am) and not that afternoon. Bruce threatened to cancel/​no-​show me because I couldn’t meet him at 11:00 am. He also hung up the phone on me. I called him back and tried to explain that I was 1.5 hours away in our rental and could not physically make it there by 11:00. Apparently he never spoke to Clete about our conversation. I had to beg him to move my family because we were under his thumb. I can say that Clete and Chris were awesome and very professional but Bruce seems to have some communication/​professionalism issues. For that I am saying they are okay. Pricing was $ 500 for first three hours paid upfront deposit and 95 $ after that. Keep in mind they could cancel on you at any time apparently. Not a great peace of mind for move day.

DO NOT HIRE THESE PEOPLE. Unscrupulous, dangerous, unstable personalities. Beware, beware, beware. If you do decide to use them, take every precaution and have everything in writing. They are crooks.

Had to move my antique booth with 8 hours. Called Bruce this morning at 10:30AM and he said «sure we can work you in»!! Bruce & Tommy came (they are like comedy team) and began moving, then comes Clete and WOW they are finished. I cannot tell you how great these guys are, friendly, professional, helpful, and absolutely make the move stress free! Thank you guys for working me in, your service is excellent and best of all your rates are fair & honest.
Helen H
Asheville, NC
PS: They even helped me keep up with my purse & keys!!!

Very pleasant to deal with. The planning was great with a couple of follow up calls from Bruce to confirm the day and time. Efficient and careful work. I recommend!