Jack In the Box

ZERO stars. I downloaded my free jumbo jack coupon and showed Lata my phone. She said she couldn’t honor it because it was a download and not from a website. I got it thru the jack in the box website for signing up. She was rude and when I asked for a manager, she said it was her. Everyone else I know was able to get a free burger from other locations. I was going to purchase additional food for my kids. I wasn’t just there to get one free burger. I work in customer service and today was appalling. Rude manager, no honoring of coupons. I’m Unilocal Elite for two years and I say, DON’T EVER COME HERE. I rarely write bad reviews because I’ve been a restaurant manager, but today deserves one. Thanks Lata for ruining our day.

They seriously need to educate their cashier. There were lot of people in the place due to free burger and only one lady whos name was Tani* was taking order but this lady has lack of capability to take order. Most of every single order with everyone having a problem since she was chatting with other workers when she was taking a order. So i had to repeat every single order again and no wonder she missed one of my order and told me it is okay. The words suppose to comes out of her mouth is sorry not «It’s okay. My every other orders came out but It took me 3 time to go back to just get a free burger and cup for water which i asked twice and finally gave up and asked other lady.

standard Jack In The Box offerings. This location consistently gets my order correct, and I’m one those annoying customers that asks for no sauce on anything. And still done quickly and currently.

This is my go-​to place for Iced Coffee before I go to school, since it’s literally less than half a mile away from my house! Mocha Iced Coffee, ftw! Four stars only because they discontinued caramel and hazelnut iced coffees. But then again, it’s not their fault. Hehe.
Workers are pretty friendly, as well. Even in the morning, which is great!

They always mess up order’s, fire the hole fucken store start over again with new staff they are notorious for messing up order’s

Came here for the first time, probably won’t come here again. Service is not very friendly and they shout out the orders in Spanish. The tables also have not been cleaned. And they messed up my order. :(

When I step in the store, what a smell it is. it was from restroom.
Dirty n poor service.
OMG!

They racist af, fuck this jack in the box, the lady had an attitude, and after all the shitbi ordered she had the nerve to give me 2 fuckin ranches. Worst jack in the box ever. And I never write these things

Every time I come here, it’s always the same damn hobos hanging out. I don’t know how they can stand this place. It’s awful. I also don’t know how my nephews LOVE Jack-​in-​the-​Box, as I’m convinced, they’ve never been to THIS one… and I don’t wish it upon them, or anyone.
First off, I’m sure Jack-​in-​the-​Box, is decent, at best… but not this location. It’s dirty. Just, don’t come here. In fact, if you like Indian food, just keep driving along Pioneer, you’ll find something you like. If not, y’all might want to bust out your smart phones and ask Google or Siri or Cortana for something that fancies your tastes.

I remember when they first opened up this Jack In The Box Restaurant and I have been going since. Great place to get some food off 183^rd street. Walking home from Burbank Elementary school all my friends always stopped to get some fries and drinks.

I came and bought my meal today the 22^nd late night at the drive thru. when I got home. I was enjoying the food. But while I was eating my fries I found two pieces of hair
I was super disgusted. ! Because it was not just one it was TWO! I had to write a review immediately..

This is one of the better jack in the boxes I’ve been to. They never get my order wrong and they’re pretty quick with my orders.
I always get an order of two tacos, curly fries, and jalapeño poppers! If I feel like splurging, then I grab a sourdough jack, definitely the best thing on their menu!
Don’t expect a fancy or healthy meal and you won’t be disappointed.

Jack in the Box is my favorite fast food restaurant, it’s not fancy but the food is good for the munchies. But this particular place ruined the jack experience my hubby and I are used to. We ordered the jr. Bacon cheese burger (1 each) plus 2 small drinks and stuffed jalapeños. The cashier was pleasant and polite, but when we got our food the burgers were really shitty, the beef patty wasn’t a beef patty, it was really thin piece of beef that was over cooked, and probably cooked once before we got it.
I took the shitty burgers back and told the lady that it, wasn’t a burger and that I wanted a real burger with a real beef patty. I spoke to what I think was the manager; her name is Maria V. Well, she was rude from the beginning and had a look on her face like is she didn’t care. Maria, told me we get what we pay for which was the «little burger» and if I wanted the «big burger» I would have to pay a dollar more… Wtf.
I should of taken a picture of the shitty burger to post on here.
We ended paying for the «big burger» which had a beef patty almost the same size as the other ones. The stuffed jalapeños were good, and restaurant itself was clean. I think this Jack in the Box is ripping people off big time. Go to any other jack in other cities and you’ll see what I’m talking about. We live in Long Beach and OUR Jack in Box around the block treat us the best, and there the food is always good and made when we order it.
PLEASE STAY AWAY FROM THIS JACK IN THE BOX.

Came here because the hubby wanted a chicken club salad and a jr bacon cheeseburger. So we order and are waiting at the window when we were informed that they were out of club salads but had the southwestern salad and the grilled chicken salad. So with some thought the hubby orders the grilled chicken salad. Less than a minute later we are told they are out and only have the southwestern salad. Okay… we get things can run out so the hubby had to rethink and ended up with the side salad and the jr bacon cheeseburger. So the guy, Jerry, is apologizing and asks if we want crispy chicken in the side salad. Sure why not? Well with all these changes in order our total never changed. Hmmm. side salad even with chicken is as much as a club salad? I dont think so. Not in the mood to argue with the jack in the box employee we leave with our food. We werent expecting free food but we didnt think a side salad would cost the same as a regular size salad. So we get home and hubbys eating his food. Turns out they got his jr bacon cheeseburger ALL wrong. Whats going on here? Such a disappointment…

we already know what jack in the box is and let’s cut to the chase, employees here are good. they have yet to mess up my order or treat me rudely and have been nothing but nice. and that’s all you can ask for in a fast food joint.
and they speak English.

As I wrote in another Jack in the Box review, this chain does NOT have healthy items on the menu, so if you have every intention of eating something that’s bad for you yet tastes delicious, knock yourself out! :-D
This is another one of those places that I’ve driven by countless times on my way to somewhere else, but I never actually stopped here to purchase anything, until very recently when I got a new job down the street in Cerritos.
I had a coupon for buy one/​get one free ultimate cheeseburgers. During my lunch break, I went to this Jack in the Box, walked up to the counter and placed my order, presenting my coupon. The poor girl behind the counter apparently had a little trouble entering my order into her cash register (because I requested no mustard), so she had to enlist the aid of her manager. I stood there for a couple of minutes while the manager helped the young lady out. Once that was squared away, she apologized. I smiled and gave her my credit card and said it wasn’t a problem. Fortunately, when I was there, it wasn’t busy. After I was given my receipt, I stood and waited for my order. Lo and behold, it was ready not even a minute later!
The premises were clean when I was there. There is also a drive-​thru available.
Everyone I dealt with was very friendly, in addition to the prompt service. Hopefully, this level of service continues at this restaurant location, as this won’t be the last time I come here for lunch (as long as I have a coupon). ;-)

rocio is the worst employee working at this jack in the box. don’t ever let her take your order. bad service, bad attitude, bad customer service, and only believes in customer dissatisfaction!
rudely asks «are you mad?!» with an attitude and was talking back all ugly.
called this jack in the box upon arriving home, rocio answered phone, i asked for corporate number, she lies and tells me 800-​jack … clearly that ain’t enough numbers for corporate. told her stop playing games, yet still lied and insisted 800-​jack.
i’d be more than happy to call guest relations, «again», and file a complaint on rocio, if ever she approaches with an attitude again.
a little too old for games rocio.

Get the oreo milkshake, dont touch the tacos

This is ma spot!!! Open 24 hours and friendly @ss workers.
HOLLA!

I was craving a chocolate milkshake this afternoon so went through the drive-​thru. Jack does make one of the better shakes in the world of fast food (with real ice cream).
I don’t know what possessed me to also order some jalapeño poppers, those deep fried cheesy-​slightly-​spicy-​greasy snacks. I think they must be much better when eaten in the wee hours of the morning when heavily intoxicated.