Gala Futons and Furniture

I was undecided wether to get a futon or a couch when I first came in. I left with even more questions than I first came with, so the second time I found myself here I asked and was pleasantly informed and given all the information that I needed to make a solid purchase.
Overall I went to with the futon, aside from the price being a bit steep, I’d recommend this if you’re looking for something to complete you living room.

Gala is one of the most friendly and professional businesses I have every patronized. We needed a very specifically sized couch for a classic small Arlington house, and over a number of visits Ayman and Shiri helped us narrow down our options and we ended up with a gorgeous piece that exactly fulfilled our vision for the space.
There was a bit of a delay in getting our couch because we ended up ordering from a Canadian manufacturer (customs issue), but given our very specific requirements it was well worth the wait. Throughout, Ayman did an excellent job providing us with updates. I was concerned about placing an international order, but with Ayman’s personal guarantees and emphasis on customer service we took the plunge, and we’re glad we did. It’s great to have small businesses like Gala in Arlington. We’ll definitely be going back next time we need furniture.

Mr. Ayman is such a kind business owner. His store is small, but the customer service is absolutely exceptional and we will certainly be doing business with him again. There is no pressure to buy right away; Mr. Ayman will talk you through pricing, options and give you the information you need to make the most informed decision. He understands that everyone has a budget and doesn’t try to sell you on furniture you can’t afford. The furniture options can range from very inexpensive to very expensive; so, don’t be fooled by the size of his shop. Mr. Ayman seems to work with several companies. He is extremely knowledgeable about furniture and will tell you not only how everything is made, but also the materials that are used.
There were no negatives to my experience (which is rare). It’s important to support small businesses and we’ll be making more purchases in the future.

I really wish I wouldn’t have listened to the reviews on this one. I ordered a couch, waited the quoted eight weeks, and was told that there was a problem with shipping. A shipping problem I understand, but it was how this was mishandled: I had to make multiple phone calls to even find out what the problem was, I did not receive regular updates on the situation, and after an additional four weeks with no concrete resolution, had to get my money back. The only concession I was ever offered was the option to buy the floor model at the regular floor-​model discount.
Three months wasted and no couch to show for it.

Ayman and his daughter are the NICEST people, and they run an efficient, successful, family-​owned business. They genuinely want to help you and they know what they are talking about! They have a small store but they offer a variety of options at affordable prices. They are willing to go the extra mile to make sure you are satisfied with your purchases. Gala carries high-​quality items and will offer plenty of suggestions and combinations to make sure you get exactly what you were looking for.
My boyfriend and I spent over two hours in the store going through furniture books and just talking to Ayman and his daughter. As we left, it started pouring and Ayman even drove us back to the Metro stop. Just look at all of the other reviews — it’s rare that everyone gives 5 stars anywhere. All in all, if you’re looking for high-​quality furniture and a pleasant experience, come here and you will not regret it!

It’s tough to get 5 stars but Gala’s does it.
Absolutely no pressure in buying, but when you decide to, they will go above and beyond to meet your needs, budget, and comfort level.
Shiri (sp) and the other male (I believe it’s the owner) have been tremendously helpful in turning my unfurnished apartment into a home (couch, bed, dresser, desk, TV stand, etc)
I’ll come back for all my future furniture needs!

It is true! This family business is great. They are so nice, knowledgable and professional. They really know their stuff. I told the owner that I liked plain but slightly modern. Found me a beautiful couch.

Wonderful experience. My wife and I accompanied my daughter to purchase a bedroom set for her apartment in Arlington. Ayman took his time explaining and demonstrating mattress types and construction for the set we chose. I wanted to buy my daughter a chest of drawers to go with the bedroom set but Ayman cautioned that the bedrooms in Arlington apartment were generally too small for a dresser and chest of drawers (he was right).
We will be back as my wife and I were infused with hope! Next time I’m trying the coffee.

These may just be the kindest people you will ever meet, with a total commitment to customer happiness and product quality. I ordered something that didn’t quite suit my apartment — though nothing was wrong with it — and when I asked about an exchange policy, they went above and beyond to help me find exactly what I loved. Not only that, they arranged to bring it the next day, AND the owner came personally to help move it. Wow. Just… Wow. I really thought this kind of personal attention no longer existed, at least not in urban areas. Not true! Can’t say enough about how impressed and appreciative I am.

After wasting a day at traditional mattress stores looking for a new futon mattress, my husband and I ended up here. This place was perfect. It is small, but it had so many options! We explained what we were looking for and the very nice woman (I seriously failed to get anyone’s names) showed us some models that matched our needs very nicely. We picked the one we wanted and paid for it. No hassle. It took about a week and a half for them to get it in stock, but when we went to pick it up, the nice gentleman carried it out to our car (the mattress comes rolled up in a long, thin duffel bag — you can’t believe how small it gets) and that was that. Nice, easy, no hassle, perfect.

I needed a replacement futon mattress in a hurry for this weekend. Other stores I called did not have anything in stock other than what was in the show room — But not Gala Futons! Excellent service, great prices, and I was able to walk out with a new mattress in no time at all!
I will be going back if I ever need anything again.

I’ve been a patron of Gala for years.
The store is small but his is a hidden gem. Prices range from okay to quite expensive.
Aymen, The owner is incredibly nice and very entertaining. If you’re lucky he might even play his guitar and saying in old Abdul Halim Hafez song for you. :)
Yes the store is small. However he has a large assortment of fabric swatches. He is well-​connected and can order you whatever you like. He definitely knows his style of furniture from classic too contemporary.
My last move I outfitted my living room with some of his items. He was nice enough to store them as my apartment complex had a delay. The only sad part was the moving company severely damaged one of my pieces. However I was able to repair it. My last purchase was a floor model that I bought an incredible deal. My only regret was not buying 2.
If you’re in Arlington and want to check out the mom-​and-​pop shop. Stop by here.

We couldn’t be more happy with our futon! The customer service here is spectacular. Ayman was so patient with all of my questions. First I had a gazillion questions via email and then later in the store. He patiently answered each one. He helped us figure out a configuration for a twin futon so it would look most like a real chair during the day and still be a comfortable bed at night. We ended up going with an upgraded mattress and are so glad. We could never have found a futon and mattress like this online and the best part is the futon is more comfortable than our regular bed. It was a wonderful experience shopping here from start to finish! Thanks again Ayman for the top notch service!

An unassuming storefront of Pershing, I drove by this place for a couple of years without even knowing it was there. When looking for some furniture, I saw the Unilocal reviews and stopped by.
Ayman (pardon spelling) was extremely helpful, clearly having dealt with his share of YoPros. over the years. He went through options, gave me the pros and cons of a sectional I was looking for, and I didn’t buy the couch on his advice.
A couple of years later, remembering the shop and the excellent vibe/​customer service, came back, and we ended up getting a great futon.
This is a very compact space; a few couches, chairs and futons are on display, and you need to go through a ton of books to iron out the piece you may be looking for. IF you need to lay hands on, that option’s limited here. Material samples are plentiful, and go a long way towards figuring out what you need.
Styles trend toward the conventional, but it’s easy to find solid, comfortable, reasonably priced furniture. Definitely will be returning for future furniture needs if we stay in the area.

In May of this year I relocated to the area and was in need of furniture. After a couple negative experiences at Ikea, I decided to give Gala a try. It was by far my best furniture buying experience. Customer service was outstanding and the quality of the furniture I purchased was excellent. I would highly recommend this business to someone who is on a budget but does not want to sacrifice customer service for quality and price.

My gf and I were looking for furniture for the longest. We stumbled upon this place based on the general high reviews this place had. We were not disappointed. Ayman and his wife helped us narrow down our options to a couch we both liked. We ended up ordering it. Even the delivery guy was nice and actually offered to assemble the bottom of the couch free of charge.
I would recommend this place to anyone who wants to get furniture and some honest feedback on what furniture would be good for your place.

I was beyond thrilled with the unprecedented customer service that I received from Ayman and his daughter. Ayman spent three hours with me one Saturday evening looking at a myriad of catalogs to make sure that I found the coffee table that I was excited to come home to. He patiently priced everything out for me and sent me an email with pictures outlining all 7 different options that I liked and their respective prices. Ayman and his daughter kindly came to my apartment in Arlington to deliver and assemble it. I was beyond thrilled and really appreciated their time delivering it so late into their Friday night after business hours. Ayman and his daughter are true gems. I highly recommend Gala Futons if you’re seeking great value, white glove customer service, and someone that’s dedicated to making sure that you leave delighted.
Lastly, when Ayman came to my home, he gave me exceptional interior decorating advice. Instead of upselling me on new furniture, he made a few suggestions to re-​arrange furniture so I didn’t need to spend a colossal amount of money on new furnishings. I really appreciated the business ethics that he exuded.

Great service from Ayman. I went to this store originally because of the reviews but will be going back because of the experiences with Ayman. He really is interested in finding something that works for his customers.

We bought bar stools, bed frame, rug, TV stand, etc. They are all great and exactly as we expected based on what we saw in the store (floor models) and the catalogs.
Highly recommend this place.

Iman’s service and information is top-​knotch!
I explained my life situation and apparently was willing to spend more than I needed to…
He knew I was to be here for 6 – 8 mos. and would most likely not be taking the futon with me. He literally told me he wouldn’t feel comfortable selling me the futon I thought I wanted and asked me to think it over. So I went with what he recommended and haven’t looked back since.
The delivery and set up went smoothly. Excellent all the way across the board.
THANK YOU IMAN!