For Eyes Optical

EVERY TIME I go to For Eyes I get angry. Their advertising is so misleading and deceptive. Even when my kids were young and needed nothing special on their glasses the price was never as claimed on their ads. This time I purchased a Groupon for $ 250 Off with a Tough Lites Package. Who knew that package would be over $ 300, plus the frames and lens. I would have spent less without the groupon because I would not have purchased the package that I didn’t want in the first place. The person that waited on me said I could get a refund for the Groupon… wrong. Groupons are not refundable. For Eyes deals are Bulls**t always. I will never go back.

My wife is bringing back the glasses you repaired yesterday. When I went to clean them the lens dropped out. I put on my old glasses and examined them. The frame is broke just above the hinge you fixed yesterday. I am handicapped and will come in next week. Fix them or replace them. I am insured. If you need a copay, I will be buy to pay on Tuesday. It however will be the end of our business relationship. Your product is less quality then years past. This is the 2^nd third trip in over the past two months. Not except able
William Mulligan

The quality of service and product has deteriorated at this store. Having worn glasses for 40 plus years, I ordered the top frames & lenses. Came back sub-​par with the lenses not polished. Received an attitude from the sales girl who was quite pushy and unprofessional. After returning, hoping for the polished lenses, the lenses were not placed the same in the frame. Looked terrible. Female manager made me wait 1 hour for a refund. I will NEVER return.

What a scam! They won’t «let» you buy a new pair of glasses without an annual eye exam!!! Why does the doctor get to determine when I get an exam and whether or not I can buy new glasses? My prescription was 15 months old and they wouldn’t let me get glasses without a prescription. Just lost my business — and we’ve been going there for 25 years. In my mind the store is separate from the doctor. Nice try, doctor!

I would not step in that store. What an attitude.
When you walk in the door and the first thing they do is look at their watch. Come on! It was down hill from there. I gave him 5 minutes then I walked. Wasted 5 minutes didn’t I?
I was force to give one star.

After dealing with the horrible, greedy, lying gives salespeople a bad name clerk at pearle vision down the street, it was a treat to deal with the staff at for eyes!!! Thanks again for all the help, good to know i can get my glasses in a week despite what i was told about my insurance elsewhere :)

Went in for a contact exam after having a horrible experience at America’s Best. I drove in from the city so it was a hike but well worth it. I was super late for my appointment but they were extremely nice and understanding. They fit me in as soon as I arrived. The staff was all very friendly and helpful, but I wanted to highlight doctor Loretta Borawski she was absolutely incredible. She took her time, really listened to the problems I’d been having with my vision, and worked to be sure we had the right prescription. I left with a sample pair to try out and unfortunately found they weren’t quite right BUT no worries I called back and was able to get in the next day for a follow up. Dr Borawski got everything adjusted and I left with another sample pair of contacts in my perfect prescription! So pleased with my experience I would recommend them to anyone.

I had an appointment yesterday for my yearly check up. It was a quick check in, with little to no wait. The pre-​exam went quick and I didn’t have to wait for Dr. Borawski at all.
Dr. Borawski is quick, clean and professional. She projects a friendly demeanor and let’s you take your time attempting to read those itsy, bitsy letters. She gives the patient plently of options when selecting contacts, and can list pros and cons about all of them. She even recommended an eye drop solution for me that would help hydrate my dry eyes, and it contains less chemicals than the other over the counter choices.
If you are on the borderline of a prescription change, she is very cautious of over-​correcting or under-​correcting a vision problem. She will ask you about your lifestyle and what kind of reading that you do. She then will help determine what the best prescription for you would be.
I would suggest requesting her and coming in on a Sunday. Sunday’s have less hectic feel to them. It’s very zen on those days.

The workers were nice, and I found a good pair of glasses for a cheap price. I’m happy!

I received a call today from Jasmine, the store manager. She was extremely polite and apologized profusely for the trouble I had at the store. She resolved my issue, and I will be keeping my order. I thought it was very nice of her to get back to me so soon (especially on a Sunday!) and had excellent Customer Service skills. I really appreciate her assistance with resolving my issue.

I visited For Eyes about 6 months ago for a replacement set of prescription sunglasses. The old pair I had were lost and the frames were obsolete. I agonize over picking a new frame because I’m not big on change. But Jazmin came over and helped me select a great pair that makes me look fabulous. A few days later my glasses were ready for pickup and Jazmin helped me once again make sure they fit right.
Skip forward 6 months after my prescription sunglasses were run over by a car and I needed a replacement pair before leaving for vacation in a week and a half. Jazmin helped me once again (and remembered who I was). She said the frames were back ordered and would take 3 weeks to get. I told her about my vacation and she said she would do her best. 4 days later I got a call my glasses were ready for pickup!
I love For Eyes as my one stop shop. I can get my eyes checked by the Optometrist, and get good deals for prescription glasses. Good deals and outstanding customer service! Thanks Jazmin!

I’ve been a For Eyes customer for maybe 30 or 35 years (started in Chicago). No need to look elsewhere. They are competent, friendly, spend time with you, and are always willing to make adjustments as needed. Why mess with perfection? I’m here to stay.

Went in for a contact lens prescription and Dr. Ross was very rude and opinionated on my choice of contact lens brand. He goes off on a well rehearsed rant about my normal eye examination and then gets uncomfortable with any questions. They hold your prescription hostage till you do as they say. Totally Unacceptable.

This is my go to For Eyes location! I like the two for $ 99 deal on glasses, but they always push you to upgrade your lenses which makes no sense for me since I rarely wear my glasses.
I love that they will refit your glasses for no charge whenever you need it. Sometimes I fall asleep with mine on so this is super helpful.
Just a warning this place is always crowded. And you are supposed to sign in on a wait list. I didn’t know that the first time and had to wait a super long time!

They were very nice in helping me select frames, but when I went to pick them up, she just plopped them on my face and said, «You’re good to go.» Okay but wait. There’s something wrong, I can’t see right. One lens was made upside down. Back to the lab, back to the end of the queue.
Went to pick them up, now I notice they don’t fit. «Sorry, these are teen frames, that’s the only size they come in.» Oh. Well then why did you sell them to me?
To their credit, the employee that handled my return was very professional (while the manager skulked in the back room).

Complete frauds. Been a client for over 15 years in multiple locations and they have the audacity to call themselves a professional establishment. Their optometrist is misleading, as well as part of their staff. I had a few weeks before my «so called» need to renew my prescription and I asked to purchase a six or twelve month supply of oasys contacts. Both the staff employee an the optometrist lied to me and said I can only order a two week supply since my prescription is almost up. Only to find out that they were misleading me in order to charge an extra $ 100 for a new check up, as if they needed the money. I highly recommend any other company, but For Eyes. I plan on taking this as far as possible to hold the optometrist an the employees present at the time they misrepresented accountable.

They broke my glasses while adjusting them and tried blaming me. They fixed them for free but were not very friendly about it. I wouldn’t trust them with my glasses in the future but it’s a good place to go for a quick in and out eye appointment if you just need a the prescription and want to get your actual glasses and contacts elsewhere.

My daughter (17) recently got 2 pair of reading glasses. We had 2 issues… 1. she felt she needed glasses to see far also and 2. one pair hurt her nose and ears. We went back after about 36 days and the doctor gave her a new prescription for driving AND replaced one pair of her frames WITH the new prescription! NO CHARGE! In these days when it seems customer service is a thing of the past and everyone is trying to get into your wallet… For Eyes AH has GREAT CUSTOMER SERVICE! Will definetely go back for all our glasses!

i bought 2 pairs of glasses for my son i a few months ago he ripped off the nose pad of one pair as soon as we got home… he’s four… and he recently ripped of the soft rubber covering the other pair… I went and a nice looking lady greets me with a sincere looking smile and asks me what brought me in and i show her and before anything else she takes the glasses off my hands and fixes them right away… she asks me my name and phone number as i’m on the way out and they didn’t charge me a single red cent… Awesome customer service… awesome enough for me to write a review about… i’ll continue too come here from now on… my kids glasses were like $ 50 for two pair i think…