McDonalds

Probably your more above average McDonald’s. The service was quick and the staff was friendly. I haven’t had an order messed up yet and the inside is clean and updated.

Hosted my son’s 3^rd birthday at this location over the weekend. It was the most stress free experience planning a party to date. Everything was handled by my hostess from start to finish, the kids and parents had a great time, and most of all we made memories that will last a lifetime. I would definitely recommend this play place for anyone looking for a low cost and little hassle party venue for kids! Thanks again to the staff!

This is the worst of all the mc Donald’s around me I mean let’s be honest all mc Donald’s suck for there service it’s 90% wrong when u get ur order then they get mad at u for trying to get them to correct what they did wrong in the first place but today was ridicules I had to go back in 3 times the first time they forgot a sandwich and then they gave me them with every thing on them instead of plain how we asked for them then while I’m trying to get them to fix it my ice cream melted got all fucked up I mean realy how hard is ur job that u realy can’t get a fast food order correct it is the simplest job in the world and if it is to hard of a job for u to click a few buttons put the right food in the bag and give it to someone get a different job I will never go back to Thst McDonald’s plus every ones mean there I understand u have a shity job get a new one i don’t need ur fucking aditude cus ur life sux I just want my food it’s also is fucked up no one apologizes to the costumer for their mistakes don’t offer to give u any thing free to make right what they did wrong but realy this McDonald’s is the worst of them all never will I go back

I wish I could give 0 stars! After waiting 15 minutes in the drivethru we still didn’t have our food. Went in to see what was up and Everybody in there was standing around doing nothing. Left with no food. This is McDonald’s people I’m not asking for a steak cooked well done!

Crazy noisy screaming kids here add to the usual ambiance of dirty tables, hard to understand counter staff and the typical gourmet food offerings. Another day in minimum wage heaven!

I don’t know why people have a problem with this McDonalds. I’ve never had issues with my orders, and nobody has EVER been less than pleasant and nice to me. Maybe because I’m not a rude jerk to them.
The only complaint I have is that you’ll never be able to make a left turn out of the parking lot. Seriously, I’d pay an extra dollar to have Grimmace stand on Arlington Heights Road to block traffic while I make a left turn to get out of the drive-​thru exit. Maybe the new Happy Meal mascot will do traffic control duties to ease the burden of exiting McDonalds. That would make me «Happy».

This place lack of integrity.
I purchased some breakfast (muffins and coffee) for my office staff. They charged me very high prices. I was in a rush and did not have time to argue.
The next day, at the same time, I purchased the same thing in a different McDonald for our Chicago office staff, the bill is $ 10+ less.
I do not have the time to go back to this McDonald to argue. I just need to tell everyone do not go to this place. The people there charge crazy prices and was not appear to be honest.

I had a $ 1 chicken sandwich here two separate times, and both times it smelled like stale carpet. I understand that Im spending only a dollar, but at least sell fresh food!
I will never go back to this place.

My thoughts on this McDonald’s are kind of mixed. I have generally had a good experience coming to breakfast here — the food is usually fresh and hot and the service prompt.
But the evening drive thru can be a mixed bag. One night I drove up and all (3) the employees were standing outside having a smoke — had to wait for them to finish until they got situated again. That shouldn’t happen. So a three star review is what they get — good thing the breakfast team carries the load there!

One of my earliest memories of Arlington Heights is coming to this McDonald’s with my dad before my first day of school school for breakfast. It’s been remodeled since then.
I’m a big fan of McDonald’s breakfast. I’ve been to this particular drive through for breakfast on a handful of occassions. My experience overall has been pleasant. The woman who works at the drive through in the morning is friendly.
There was one time they got my order wrong. I ordered two #1s, which are Egg McMuffin meals, but instead I got Sausage McMuffin meals.

I don’t understand why people have qualms with this McDonald’s. it’s a McDonald’s. it’s standard. Their business model is standardization. It is «A-​ok» just a plain old McDonald’s. never had anything crazy occur to me here!

Every time I come here they mess up my order… I NEVER leave the drive thru window before checking any more…

This place is terrible. We went through the drive thru and ordered a value meal and a wrap. They gave us the drink and the bag, which we assumed contained everything. When we got home, we found both the wrap and the receipt missing. My boyfriend returned, fuming, and when he asked for the missing wrap, he was denied because he didn’t have the receipt! The receipt they never gave us! He had to buy a new wrap. We’re never returning here again.

What can we expect from McDonalds LOL LOL LOL!

This McDonald’s is such a shame. I went late night with my bud last night & they kind of sort of sucked a whole lot.
First of all, mid order in the drive thru, the guy stopped listening to me place our order & started talking to whoever he was working with. He went on & on about the headsets. Finally, after a minute or two, he said sorry, what was that? It was like 130am and the drive thru was packed with cars, they had us wait… who knows for which item because we didn’t get anything unusual. We sat & sat & sat… as car after car passed us & left. We think they may have forgotten about us. Finally, I wanted Sweet & Sour sauce for nuggies & it was noted on the screen… Yet I got BBQ sauce. ‘Twas a sad situation to eat with a sauce I don’t like while scarfing down the food with my buddy in the parking lot. hehe
Based on my experience & the other reviews, avoid this location. However, if it’s late night & you’re feening for some nuggies, this location is 24 Hours so it may be your only option!

These guys really do suck. They’re in such a hurry to get you through the place that they really don’t care if your order is right. We just drove through and the only thing they did get right was the bill. Check your bag before you leave the window!

The Hamburglar actually workz the drive thru. Because all I heard was rubble-​rubble!

Standard run-​of-​the-​mill McDonald’s. They all kind of blur together for me. The only reason why this one stood out at all for me was the fact that the Drive-​thru takes forever.
I was seriously, not-​kidding, in line for about 15 minutes.
Which is why I had enough time to check-​in, and start my review for this place… Bully for them.
At least it’s not as bad as the McDonald’s off of Dundee and Rand — by the Home Depot. That one always messes up orders, are rude, and when they had the Monopoly pieces — they actually REMOVED the pieces from my brother’s meal. Absurd!

Worst McDonald’s I’ve ever been to. Slow and Incompetent staff! I’ve been to this McDonald’s 3 times since it is right by my house and each time was a very bad experience. This can’t be a coincidence where every experience was poor. I went inside to order and each time took 10 to 20 minutes to get my order. 2 out of the 3 times other customers complained because the staff forgot something where they had the wrong order, missing items or also waited more than 10 minutes. I can imagine that these kind of errors would happen if the restaurant was extremely busy but by looking at the people inside and the drive thru outside… the place was not busy so do they give poor service every time I go there? The last time I told the manager that I’ve been waiting over 10 minutes for 2 cheeseburgers fries and a coke so why does it take over 10 minutes to get my order? She threw my fries back and gave me new ones and then I waited another 5 minutes to get the cheeseburgers. BAD PLACE. Do not go unless you have the patience to wait or want to receive or miss the wrong things in your orders.