Tapex Premium Teahouse

the honey milk tea is the best drink
every time i go to the mall i would always order it.

As others have said, the milk tea is very watery. I only came here because I was at the mall and I wanted to try something new. I usually opt for Coco or Lollicup. I guess I will be sticking with those two milk tea locations instead of Tapex. As for service, the cashier was very rude and seemed like she didn’t want to take my order.
Would I come back again? No.

Watery milk tea. The flavoring is quite good, but the milk tea itself is super watered down.

Decent quality tea and the prices are reasonable. I was put off by the unfriendliness of the staff though. They seemed to be pretty ambivalent to being there. When I asked for a cup of water to go with my tea, he insisted on charging me for the cup. Not impressed. Left me with a bad impression. Will not go back, especially with other better places in this mall to grab tea.

So I came back for the same drink again, an osmanthus oolong milk tea, and it actually tasted better than the last time I got it, so I guess thank you for whoever made my drink this time :), but still disappointed with my last drink from last time

Came here and tried their chicken wraps. As I was eating it I noticed the chicken was extremely chewy then I look at my chicken wrap to see the chicken was extremely red. When my boyfriend went to return it all the cashier said was «oh ew». Not even an apology!

I always get the Honey Aloe Green Tea and it never disappoints! The workers are always very friendly and very flirtatious. but I love coming here and it’s pretty
(:

I love that they have a «not spicy» option as well as a «mild» option for their food.

I love this place. My favorite is the strawberry green tea with half sugar and boba. Eight times out of ten the boba is fresh and firm. This is one of the only places that doesn’t make my tea too sweet.
It’s located in the San Anita mall so it’s super convenient while shopping. The mall does get busy during the weekends though.

Great quality tea, uses real tea leaf and makes it thru the espresso machine when order. Boba is also great quality too. Only thing is they don’t use cane sugar anymore… Instead they fall for cheap fructose syrup :-((

I ordered vanilla rooibus and it just tasted so weird. The less sugar version was still really sweet. Ugh

I use to love this place but it’s OK for me now… Their service is good.
A couple of things they changed.
1) They changed from cane sugar to fructose. This is what I loved about this place and made their teas unique. Please change back and I promise to give you back 5 stars.
2) I have come a couple of times and they did not have boba. =(
My gripe is mainly because they changed their recipe and no longer use cane sugar… boo!

I had a «Mango Fru» from here and it was ok for the first few minuets. When the cold starts to go away, drink became taste horrible. Add to that, green colored print on the cup started to melt in my hand. Horrible.

2 stars for their teas only. Not their boba.
If I wanted some good brewed tea then I’ll come to Tapex but that’s all.
They have a good combo deal for a few of their snack items. Your choice of a snack (chicken/​shrimp wrap, salad, and something else) and you’ll get a free green or black tea with your order and you’ll have spent a little less than $ 4! Great, right? You’d think so until they have you waiting 10 mins for your order, your drink is ready and then they inform you they don’t have chicken. Thanks for wasting my time. I got offered shrimp but I don’t eat shrimp and that’s not what I ordered.
If I was initially told upon placing my order that they didn’t have chicken, I might have been a little understanding (uhh maybe. this isn’t the first time I’ve been told they ran out but at least they hadn’t taken my order those other 3 or so times).
I’m done with this place. It’s not worth the hassle of finding your way upstairs and then wasting your time for no reason.
I asked for a refund which the chick there didn’t see too pleased about and made my way downstairs to Fruggies (located in front of Guess) where I ordered a customized CHICKEN snack wrap (first time trying it and so good!).
So Tapex, our relationship is over. But I’d like to thank you for giving me the chance to explore my options and find another spot that actually has the things they advertise.

Located on the 2^nd floor of the Westfield Arcadia Mall.
The men working there were super friendly with big smiles.
I couldn’t decide so they helped me choose a iced milk tea based on my likes & dislikes. Finally the decision was made for Rose green milk tea iced. $ 3.75 It was delicious & strong at the same time I could definitely taste the rose in it. I will return to try the other flavors soo many choices so little time!!!

Ordered a large and the tea that was given to me was about half an inch from the lid. I looked at it and was like… WHO TOOK A SIP FROM MY DRINK? (see pic) Also didnt help that I was just kinda waiting there stupidly while my tea was sitting there. I had to go up there and say «is this mine?»
Otherwise tea was very mediocre. 3 stars because I have low standards. But that’s not good for you Tapex.
Guess it pissed me off more because it happened on my birthday so 2 stars. HAPPY BIRTHDAY TO ME. THANKS GUISE.

Bumping it up to 4 because the grapefruit green tea is made from real grapefruit. Nice subtle flavor and I love that it still tastes like tea!
–Will be back for more grapefruit green tea!

Everytime I come to the Santa Anita Mall, I always end up coming here because I usually get thirsty from shopping. :P
I especially like Tapex because they have soy options!!! BIG BIG BIG PLUS!
I usually opt for their Earl Grey Milk Tea. They usually have small sample cups out if you’re unsure of what to get. Their milk tea is light, & has a great tea taste to it. This place is perfect for tea lovers because they have all different types of tea leaves to choose from! I think this place is comparable to Ten Rens or Cha 4 Tea!
They also have small snacks like the infamous popcorn chicken, calamari, and fries if youre feeling sort of hungry.
Cashiers are really helpful and work really hard!

Located in the middle of the 2^nd floor of Westfield Santa Anita.
When I’m shopping at this mall & need a drink, I come here to get their earl grey milk tea (~$ 3.00)
. It’s not always consistent though, there were a couple times where it was watered down. I tried one of their frulush
& wasn’t a fan of it.
Not my to-​go spot, but I wouldn’t mind coming back again.

I was surprised by this place because they have a different menu than Tapioca Express. I’m really fond of their premium line and it’s in a convenient location in Santa Anita Mall.
I LOVE tea, so I was really happy to see that they had so many different varieties of tea — asaam, earl grey, rooibos, black tea, jasmine tea, oolong, etc. The tea flavor stands out in their drinks, which I like… I don’t like when the syrup flavor is overpowering. Finally, the panda boba! It’s just black and white boba, but it’s a nice cherry on top of their offerings. My 2 favorites so far are the Rose Oolong and Vanilla Rooibos (it’s listed under milk tea, but I asked for no milk).
I’ll be back again the next time I’m there to try more of their teas!