May Anne Spa & Makeup Studio

Great deal on groupon for two gel manicures. My girlfriend and I even got pedicures. Enjoy the one to one attention, no rush, very relaxing. We got to have girl talk and got to know Ingrid. Thank you Ingrid accommodating with two schedule and taking care of us early before our appointment. Will be back soon!

This is by far, the worst facial experience I ever had in my entire life… I bought the deal on livingsocial back in March, the reviews weren’t that bad at the time, but now it’s down to 2 stars. I thought maybe the reviewers were just critical, I should still give it a try since I bought it already. BOY I was wrong, EVERYTHING UnilocalERS SAID WERE RIGHT.
first of all, I have a very sensitive skin, even she admitted my skin was very sensitive, I know immediately when the products have alcohol or not, because my eye stings and hurts a bit…
then it comes the scrubs, she scrubbed so hard… I wanted to cry, and the previous Unilocaler was right, there was no extraction, she used tissue papers. I have been to facial that use tissue paper for extraction, but she just rubbed the paper on my face and not even extracting at all.
Here comes the worst part, the facial massage… she put something on my face, I can’t tell what it is but there’s microbeads in it again, so another exfoliation? and then she starts to massage, without any cream/​oil/​lotion, nothing for massaging, she uses WATER to wet her hand for the massage… That’s why it felt so awkward and uncomfortable, so uncomfy I wish it can end sooner… there’s no techniques in the massage either, it’s so wet the water keeps dripping down my neck… by the end of massage my face was so itchy.
she then uses «diamond microdermabration» for my undereye area because «it’s rough and has brown spots», I don’t think anyone will do 2 x scrub + microdermabration for someone with sensitive skin but she said it should help, it’s supposed to be good …
In the end I really feel like it’s a big rip off, because I actually spent $ 49.99 for it, which I had received much better/​more professional facial in somewhere else with same or less value. I’ve been to $ 25 cheap local /​home facial type of places and I have also been to $ 180 facial in Ann Karan or Alhambra medical spa. …, and again, this one is by far the most horrible one… my skin came out worse than when I went in, big pores, really redden cheek from over scrubbing, I can still feel microbeads in my eyelids too…
Some Unilocalers mentioned cleaniness, I have no idea how long ago it was clean, but it doesn’t look very sanitary to me? jars/​cans/​bottles not neatly arranged, old looking and dusty.
Just like the previous Unilocaler said, my sister/​girl friends can do a better job than this, you can even do it better at home with a pot of boiling water to do the steaming, extracting in front of mirror and put a good mask…
big disappointment and i was angry, my face is itching now…

Bought a coupon deal. It was really easy to make appointment with her with short notice. The selection of products and the quality may explain why. She was really nice and patient, that’s why I gave the 2 star. If it is for the quality of the work… that will be no star. I posted the photos from 3 of the fingers. That was within 24 hours after I did the gel manicure with french tip. All of my tips have different degree of chipping. I didn’t even do much. I could tell she was trying her best when she was fixing the color again and again, but after 1 and a half hour, I thought I should just take the way it was. It might have been better result if she invested in better products.
Have to update my review to 1 star. Never had a Gel Mani done that only last for 2 days. I uploaded picutres from both hands showing how bad they look. Don’t waste your money here.

I went in today for my first facial at May Anne’s through a GROUPON special she was offering. I had an appointment at 4pm but she didn’t have the courtesy to call me that she was running late. I waited for 45 min before she was able to attend to me. I wasn’t upset about it as i understood that sometimes this type of things happened. Anyhow, she started to work on my facial so i noticed that something was very wrong. I’ve been getting facials at numerous spas and dermatologist offices for more than 15 years but never had an experience like this one. A facial is supposed to be a treatment that begins with a thorough cleansing of the skin, steaming, exfoliation, extractions, facial massage, mask, more cleansing and ending with a moisturizer with sunblock.
The esthetician was nice and soft spoken but she barely touched my face, i meant that literally because i could barely feel the touch of her fingers. I understand that every esthetician have their own styles but this was ridiculous, she completely lacked the strength to give a proper facial massage (not that you need much of it to feel something). To top it off, when it was time for the extractions, there was none. She wrapped her fingers with tissue paper and literally just rubbed my face with it. Once she turned off the light, I asked her nicely «what was that, did you do the extractions yet?» and she answered back saying Yes! I stopped her and told her, that was not an extraction, you just rubbed the tissue paper on my face with no pressure whatsoever. You didn’t squeeze anything nor used any tools to extract my blackheads or pimples, there’s no way that was an extraction. She then insisted that it was. At this point, i was fuming because i felt like i was just conned by her. She continued with washing my face and using tissue paper to dry off the excess soap. Afterwards, she placed some cheap facial paper mask that you buy from the 99cent store over my face and finished off with a moisturizer. At the end, she offered to do a free lip wax because she had me wait for 45 min as a courtesy gift. When all was done, she asked me if I liked my facial. I said frankly, you’re a nice lady but this was not a facial. I’ve never been to a place where a supposed extraction is done with tissue paper with no tools or fingers pressing for pressure so blackheads/​whiteheads/​pimples are squeezed out. She said that she has many friends who own facial places and when they pop pimples or squeeze blackheads, most of the clients face gets worst and that her teacher taught her not to do extractions because it can aggravate the skin. As a client, you hold off on squeezing pimples or blackheads because an esthetician would know best on how to get them out (that’s the reason i chose to go to a esthetician in the first place) but somehow this lady believes that what she’s doing is right. I could’ve done a much better job myself at home with a steamer and some scrub. I’m still fuming at how terrible this was… even without extractions i was hoping to at least get a massage on my face but even that she couldn’t do right. How can someone like this be licensed? I feel bad to leave such a negative review because she was soft spoken & nice but I seriously feel conned by this lady. I can’t even called this a facial because it really wasn’t! This was a complete waste of time. You get what you pay for, sadly it’s a lesson learned.

Terrible customer service. If you are going to yell at a previous customer online, instead of offer a discount for a future service, then you know you need to do better.
Now that I look back at my facial, it wasn’t all bad. It was ok. It was relaxing and it felt good. But like I said, you get what you paid for. This kind of «facial» doesn’t really do much for your face, so don’t expect any improvement on your skin. If you want a real facial, go pay $ 75 at a real spa.
I have only had a facial, so I cannot say what she has to offer of her other services. I’m sure she’s great with makeup – I just don’t know. But the way she complained to me online doesn’t make me want to come back.

I have been May Anne’s customer for a long time now and have always had a very good experience on each visit. Ingrid is a very soft, gentle and kind person and she goes out of her way to make her customers happy and comfortable.
She has given some unique price deals which are really very hard to find at other Spas. May Anne’s Spa is really very affordable and one of the best places in Arcadia that I can frequenlty treat myself to. Ingrid also works till very late in the evenings to accomodate her clients who cannot make it during the day.
I wish Ingrid all the very best and would definitely recommend her Spa services. Its a real treat for the low pricing, you have to make at least one trip.

AWESOME. I went here with relatively low expectations from a deal on AmazonLocal/​Living Social (I think they are the same thing) She took me on really short notice.
Ingrid… she is so patient. she is so awesome and sweet. She has the most soothing adorable voice.
I got my eyelash extensions done and my eyes turned out to be sensitive to the glue for the lashes. My eyes would tear up every now and then and we had to stop everything and relax them for a bit and continue on. This is a 2 hours process and it was handled with SUCH PATIENCE I could not believe it. I’m glad I didn’t give up or that she did not give up because HOLY COW my eyelashes look AMAZING.
I trimmed them down JUST A BIT because I felt they were too long, and went later to see the guy I liked. I wore very little makeup and we totally held hands so obviously my sacrifice of tears was a worthy one.
I work some nights at a bar/​club/​lounge/​restaurant and used to wear fake eyelashes there. I don’t have to anymore, I barely need a tiny coat of mascara to look like I’m wearing the hard to apply fake eyelashes. These look more real and its so easy no glue no sticky residue…
I freaking love them and I love Ingrid. And yeah. ROCK ON!

Ingrid is super sweet and has the best deals! I just bought 3 microdermabrasion treatments from her for $ 40!