Public Storage

Moving can be a drag! So it was very nice to start my moving cycle with the very friendly employee named Theresa. We chatted and we got to know each other a bit. She was helpful in my box choices and was real and honest. Friendly, caring customer service.

I have a great experience with the staff in this location, she has good communications, she offered the services in nice way, and the process of contract was so smooth I recommend this location

I needed a place to temporarily store my belongings while moving to a new place. I looked online and this place had the best online value. I stopped by to see the size unit I would need. Jacintha was there to assist me. The place was clean. She showed me the size of the unit I would need and took care of getting me the papers to sign and made sure I received the price that I was quoted online. She was fantastic to deal with. Always smiling and never pressuring me. The day the movers brought my belongings to the unit, she made sure it was ready.
I highly recommend this Public Storage for your storage needs and particularly because Jacintha is a pleasure to work with.

I visited the public storage at 4312 Ravensworth and met with Aziz today. He was very kind and helpful. Great customer service. He made my experience dealing with public storage a memorable experience.

wonderful customer service. Jacintha who manages this facility is awesome. Gave me help when my auto pay was returned after my acct. was hacked. Very understanding and told me who to contact to waive my late fees.

I decided to put almost all of my belongings in storage so looked online for the cheapest price and this was the place that came up. Then I drove over to check it out and liked what I saw. The place is cleaned, gated yet easy to get into, and it didn’t have elevators that I would need to load my stuff into or wait for. I booked my unit online and recommend this as you will get a better price. I also did the express online registering, which I also recommend. I made an appointment to get my unit and met with Jacintha early on Saturday morning. She had me sign lots of papers, answered all of my questions of which there were many and smiled the whole time. I found her customer service skills to be excellent. We walked up to my unit and she showed me how to work the door and answered a few more questions. I stayed up at my unit as I had a car full of stuff I wanted to unload. When finished, I could not lock the door. After fooling with it a bit, I called Jacintha and she walked up and showed me what I failed to do. She never grumbled or complained. After she left, I noticed that she walked around the place, making sure all the doors were shut, and closing 2 that were not.
I came back to my unit a month after I loaded everything in it and even though it had rained for the last 2 days, all was dry and good.
I highly recommended this place for those in need of additional storage.