Hilton Garden Inn Ann Arbor

I’ve stayed here 5−8x on 2 – 7 day business trips. Doesn’t matter who is at the front desk or on the phone. They are all really nice and courteous. Also, not the ‘I’m smiling and nodding but I really don’t know what you’re talking about and wish you would just go away’ nice. But, the kind of nice where you walk away thinking that they really tried to help you.
Good breakfast, fast service, clean rooms, and great location make this my go-​to for trips to AA.

New Hilton location, the restaurant downstairs is convenient as well. Seemed like I can’t get closer to downtown Ann Arbor if I stayed anywhere else. The rooms are smaller but comfortable. Staff is friendly and the bar is a good place to hang out if you have sometime after work.

Room was clean and nice. Hotel was in a good location and the lobby was nice. I would recommend this hotel if staying in Ann Arbor

Beautiful gardens outside the building and a kid friendly pool that is open from 5 am –11 pm. Great user friendly fitness center that is open 24 hours and is stocked with cold water bottles and fruits. THERES are complimentary fruit infused water and tea out in the lobby.
Tip: there are complimentary oatmeal white chocolate blueberry bars that are available in the afternoon in the lobby. They are delicious!

Stayed at worse garden inns, this was clean looking with spacious rooms. High speed Internet was a joke. Shower was annoying. No seal at bottom of door so everytime I used it the floor got wet. Cheap hamburgers 1.50 on Monday, cheap tacos on Tuesday.

I arrived late in the evening for a wedding the next day. I get to my room and discover my bed linens were not clean. I called down and they brought slightly less stained linens. As I ventured further into my bathroom I discovered that my shower was not clean either. My toes nails became infected. Never staying at another Hilton Garden Inn as long as I live.

We stayed here for the Michigan-​Maryland game and had a great experience. The hotel was clean and the beds were very comfortable. There was always coffee and tea available in the lobby, which was wonderful since it was so cold outside! The manager, Ashley, and the rest of the front desk staff were wonderful and went out of their way to make sure everything was excellent. I would recommend this property if you are visiting Ann Arbor.

This Hilton Garden Inn is in a GREAT location — across from a mall, near the University and centrally located to other activities and events. The front desk staff was VERY welcoming, friendly and accommodating. I had requested a room on the «lake» side as noted by another reviewer. I had not looked for it when I drove in and was a little surprised to find out it’s a retention pond! but still better than the highway. The room was very nice and comfortable. The bathroom was large with a very large shower. My ONLY complaint about the room would be (if I had to have one) that I didn’t care for the coffee pods (Keurig coffee maker, btw!). The coffee in the lobby, however, was fabulous! and ready.
They do not have a free breakfast, but the offering is tiered based on what you select. It was more than reasonable. The entire staff, even housekeeping, greeted me.
I did not visit the pool area but from what I could see, it would definitely appeal to families. I had a terrific visit and would gladly return to this hotel.

Enjoyed our stay at the Hilton Garden Inn. We were just passing through. One nice touch upon check-​in was the cold bottled waters we received. Noticed a nice outside patio area by the check-​in area with tables and chairs that people were enjoying. Room was the typical Garden Inn. It was clean, though the a/​c was pretty loud. Did not eat at the restaurant or use the business center — though the business center had computers to use. Free wi-​fi in the hotel was also nice.

Bartender is fun. Makes you wanna stay and not go out.

I am currently at the Hilton Garden Inn for a business trip. The hotel room was pre-​paid by the organization I was visiting. However, when I arrived the desk staff demanded a credit card to place a $ 50 hold for incidentals. I explained the hotel was being paid by the organization. They refused to allow me to check in. I asked to speak to the manager and was told one of the ladies at the desk was the «manager.» Her name is Adrianna. I finally was able to reach the person who paid for the room. This person asked me to hand my cell phone to Adrianna. Adrianna refused to take the call and told me to tell the person to call the hotel. When I asked for the hotels number, Adrianna got even ruder. I got off my cell phone and asked Adrianna why she was being so unkind. She rudely told me I could wait to speak with her. A short time later the person I was sharing a room with showed up and handed over her credit card. At the same time I got a text from the person who paid for the room saying she took care of the issue. However, Adrianna never said another word to me nor did she tell me everything had been taken care of.
I have never been made to feel this way. Adrianna made me feel like a second class citizen and like dirt. I guess this is what it feels like to be discriminated against.
I’m glad I’m not paying for this hotel. I would never pay out of my own pocket for this place. I have never been treated this way before and hope that I am never again.

This place was impressive. The staff was attentive and polite, the rooms are CLEAN as is the lobby and the pool is perfect for kids AND adults.
Cheaper than dropping $ 200+ at one of the Splash Centers and more bang for the buck if you need a local night away.
I am a scrooge for hotels since I travel for business and this place is in my Top 5 already.

First I want to say that the employees are top notch! The hotel is new and very beautiful!
The location to the mall and to getting downtown is great too! I love everything about this hotel except that I cannot sleep here.
When I made reservations, I told them I was a light sleeper and asked that they put me away from the elevator. I ended up in a room that was right on the highway. Third floor. room 331. I didn’t get any sleep so in the morning I called the front desk and she said they had earplugs and noise machines if I wanted them. I told her I would rather move to a quieter room. she had one facing the pond and she also explained that the leaves were falling and that was making the sound barrier go away. well I took the room on the pond side which is a beautiful view but could still hear the trucks and cars all night long. very loud like you are parked on the side of the highway.
Not getting any sleep when you pay so much for a room just doesn’t make sense to me. I think that they should put the sound proof windows on the 4^th and 3^rd floors at the very least. as you get lower in the building, I imagine that the other surrounding buildings help absorb the noise. My suggestion is if you stay here, get on the 1^st floor.
Again, the hotel is new, beautiful and the service is superb! I just can’t justify paying the price for what I got.

This was my first and only stay (so far) at the Ann Arbor Hilton hotel, and I was pretty amazed, it was a very new and beautiful hotel. I’ve stayed at hotels that were 2x more pricey and were all old fashioned without any new technology or furnishings.
This hotel had wonderful creature comforts like clean and up to date appliances, TVs that didn’t look like they sat there for a decade. It felt like the hotel just sprung up a few months ago.
Starbucks coffee in the lobby is very nice too while you wait or when checking out /​walking out the door to go about your day.
If you are from out of town, stay here, you won’t regret it!

This was my first visit to Ann Arbor for business travel. I chose to stay at the Hilton Garden Inn as it was close to the work I had to do.
The rooms were very clean and the mattress was comfy. The staff at the desk was very nice during the check-​in and check-​out process. I would definitely stay at this hotel again and would highly recommend it to any business travelers out there.
There was also a restaurant on-​site which was nice. I didn’t utilize it, but it seemed to be busy and it’s nice to know that you don’t have to go out for food unless you want to.
The fitness center was very nice, I believe there were 4 treadmills, 2 Precor machines, and a stationary bike. All seemed to be in working order so getting my gym time in here was not a problem at all.

I had a wonderful time at this hotel! I highly recommend it, if you’re in the area. The staff was awesome, thank you Debra, Malik and Olivia! The food was great in the hotel restaurant and they were willing to accommodate your dietary needs! Ask for coupons at the front desk for the restaurant. A++

This is a brand new property as of Fall 2012. It’s sharp. The décor is funky faux hipster. The welcome cookie bars (billed as «healthy» but they’re cookies?) chock full of dried blueberries, strawberries, white chocolate chips and oats are taaas-​teeee.
Nice pool — not really adult friendly, but a nice cool down.
Due to the Art Fair — breakfast room was chaotic and jam-​packed. Breakfast was barely acceptable, but since it was free to Hhonors members, Ill take it.
This is a great property with a hottie GM, upbeat UMich kids at the desk and an easy in/​out from the highway.

As a Hilton Honors member, I only stay at places in the Hilton family. I stayed here when I was in Ann Arbor last week. Staff was very friendly and helpful. I asked for a quite room away from any road noise and that was exactly what I got. The weight room was clean and the breakfest was good. Not much more you can ask for. Will definitely staty here again if I’m in town.