Candlewood Suites Detroit-Ann Arbor

What a wonderful place to stay. Needed a month long hotel stay and the Candlewood was better than perfect! The entire staff, from the manager on down the line, made everything so smooth during the time we stayed. The rooms are large and feel more like a little apartment than a hotel room. Anything you might need is taken care quickly and with a smile. Restaurants and shopping are right next door. The best place to stay while in Ann Arbor, for short or long term.

This is a great place to stay if you want a lot of room, a full kitchen, and easy access to shops of all kinds, running/​walking/​biking areas, the highway, and the UM campus. The housekeeping only comes once a week — which I liked, but some might want more frequent service. Everything was generally clean and well-​maintained. The laundry and work out room are combined in a very large locked space on the first floor with a pantry where you can pick up snacks and toiletries on the honor system — leave your room number. The only negative was finding a pair of black boxers behind one of the chairs and the pillow on the couch was torn. I gave both to the front desk staff. The staff offered to discount my room, but honestly the rate is already so low and the stay was really pretty great otherwise, so I didn’t take them up on their offer. I would definitely stay here again.

So I check into the hotel and see a sign that states after 11pm there is no front desk personnel. I immediately start to question my quest on Unilocal for this hotel. The clerk was not at the front desk but I picked up a house phone and she promptly came from wherever she was at (it was 10pm). She checked me in quickly and gave me great info. There is a pantry in the gym area that stays open 24hours with just about every necessity you may need and then some. All these items are out for sale and its based on the honor system. That loosened me up a bit and went upstairs. The room was surprisingly large and had a full size fridge, sink, two burners, and a large microwave with a bag of un popped popcorn waiting to be nuked.
The ONLY reason it gets 4 stars is because upon entering it had that dingy dirty carpet smell. As if the carpet had gotten wet at one point and was never dried correctly. But overall very nice to stay in. Plenty of restaurants and stores within walking distance.

Super nice rooms — super friendly staff — very accommodating to our needs. This is the ONLY hotel we will stay at in Ann Arbor, MI!

Why have I been staying at hotels???
This room was perfect for my parents and I to share — small bedroom with TV, decent sized living room with TV and fold out couch (which I slept on and it was surprisingly comfortable — I’m an adult), small kitchen with fridge, small stove, some plates/​cups/​silverware, and microwave, and a pretty large detached bathroom. There is a very small workout room, washer/​dryers, and a little ‘store’ with basics based on an honor payment system. There is no pool or bar/​restaurant on property but there are plenty of restaurant and grocery options nearby. Everything was very clean and tastefully decorated. We did not get daily housekeeping which was fine as my parents had their dog in the room. I would definitely chose this over a hotel any day!

It was a nice room. I really can’t complain too much. For some reason the mattress was hot no matter what I did. Seems like it was plugged in or something, so weird.
The room was a gift from my Father in law because our dogs have a hard time relaxing at their place and he knew we needed our sleep. Would be a nice place for an out of town business trip. Big desk, fridge, stove, microwave etc.

Interesting concept, nice rooms

This hotel just won my loyalty. First of all, it was a nice little suite. The bedroom had a door that closed, and both rooms had a tv, making it work well for our family. The kitchenette was great, with a full sized fridge and a dishwasher. There was a nice big table/​desk which could easily be used half for eating and half for work. Though we were only there for a couple of days, it seemed like it would be comfortable for a longer stay. But where they won me was when my daughter left her pillow and baby quilt in the hallway, which we didn’t discover until we got home. I didn’t care so much about the pillow, but the quilt was handmade by my sister and I didn’t want to lose it. I was prepared to pay to have it shipped back. Instead, they fed exed both back to me and I got it two days later. Terrific service! The location is right by the mall and whole foods, an easy drive to UM. I’d happily stay there again.

Got a room in this place somewhat last minute for the UM Notre Dame game. The room was large and seemed newly renovated. I expected much less but was pleasantly surprised. Free laundry and the gym was quite nice. Enjoyed that the weinermobile was parked here all weekend as well.

I have to give this hotel a 5. Staff was super nice, reliable wifi, comfortable beds, up dated décor, not much noise even though we were on 2^nd floor, it had free laundry which came in handy since I was there for a week, the cupboard and gym were great as well. I happened to be on vacation this trip and didn’t use the gym this time, but have in the past.
I could see that when travelling for business it would be a little frustrating not to have a business center.
All in all, this was one of my most pleasant hotel stays in the past year.

I was really impressed. Cheap, comfortable, convenient. The front desk staff people were polite, professional, and helpful. I liked the little convenience store (honor system!), the free laundry machines, the exercise equipment. Also liked not having daily maid service. Free wireless internet and local calls. I would definitely stay here again.

Decent stay, but may not be what you seek as a business traveler. No frills but good, basic lodging for short stays.
The Good: The price was low (under $ 100/​nite) and access to downtown AA and the freeway make it convenient. Room has new furnishings in good condition, and a small kitchen, microwave and fridge. Free popcorn and coffee for your munchies, and one complimentary soda coupon when you arrive.
The Bad: Sound insulation is not good, and if your room is on the middle floor, you’ll hear elephants above and noise from below in addition to arrivals and departures in the parking lot. No business center to print out your boarding pass, and no cooked breakfast available. Food choices at the Candlewood is limited to the convenience items in the pantry or from the nearby shopping malls.
Not really Ugly-​but annoying: No luggage rack, and the A/​C unit was so loud that you can’t hear the TV when it kicks in. Internet was free, but not very speedy. There is no daily housekeeping service. If you want new towels you can exchange for new ones at the front desk, or wait until the weekly change.

When I went back home for my high school reunion I stayed at Candlewood Suites as it was right off of 94, and more importantly, next to Briarwood Mall in Ann Arbor. Not to mention that it was minutes from U of M. Back in the 1970’s I spent countless hours in high school buying clothing, makeup and skincare at this mall, particularly at the late-​great JL Hudson (I was weaned in that place in Downtown Detroit).
My stay at CS was great and I was completely satisfied with the room (one bedroom not the studio), staff, facilities, etc. In 2010 I’ll probably stay there again for the next reunion. Also, it was super reasonable!