US Post Office

Worst customer service EVER. 15 people in line, 1 window open. 1 employee kept walking through like he was waiting for everyone to leave. The 1 window worker was kind, friendly, and effective but too little, too long, no reason.

This place is the single worst example of postal service in Alaska, and probably the country. I have had a POBox here for close to 20 years, and I’m convinced the entire blame rests on management of this particular office. They must not discipline rude behavior, but rather encourage it. They continually put up paper signs asking for courtesy… Like don’t leave your car running, don’t use the trash cans except for mail… But yet show none for customers. The excuses of no funding can’t be used… Other post offices are not this bad. I’m not afraid to use my real name… Since they already lose and mishandle my mail as a recurring theme… Probably for complaining.
In addition, they created a public safety hazard for weeks in the general lobby while repairing the heat system. They left counters tipped… Yellow tape! Who but management can be responsible for such a rat hole!
Service is horrible, they lose mail, they keep boxes in back without giving you notice… So you have to stand in a god-​awful line to ask if u got the box. I’m convinced that all the employees swap jokes in the lunchroom about who gave the customers the greatest grief. Complaining seems to do no good. After 20 years I will be closing my po box soon because I don’t need to take this kind of abuse… That is what the employees serve well. Abuse.

Everyone hates going to the post office it’s usually hot inside Gertrude has like 7 letters and packages going to different places it’s just something in life we can’t avoid by the time we get to the front of the line we want to get it over with and move on with our day. If you hate you’re job as a postal serviceman then either find a different path or take you’re cranky behind in the back. Tim the usps worker was very condescending in the way he spoke and just not pleasant. Seriously maybe he should do himself a favor and leave the customer service to someone else!