Bank of America

First day of the month and there are only three tellers. Line 20 people long. Management is walking around doing I don’t know what. I have been banking with BofA for over 25 years and I have never been to branch with this kind of line and poor service.

Everytime I make the mistake of coming to this branch I remember why I go out of my way to go to another one… whether it’s the ridiculous line and lack of tellers. or the tellers that can’t figure out peoples writing on checks. always an ordeal.

I HAAAATE coming in here i avoid it like the plague. There are at least 30 people in line as i write and TWO tellers. I have been in line for over 30 minutes. The wait is always horrible no matter when you come.

If I could give 0 stars I would. Good grief. 1 hour wait just for a damn bank teller!

No no no! The slowest workers and only 1 or 2 max working while the line is pretty long. People always leave this place because tellers are way too slow. Worst customer service. Avoid going in if you can. You will get stuck in there.

Wish for 0 but there, only one cashier working but they have 12 counters. Big line. Worse customers service. !!!

This place sucks there’s literally 5 people waiting to speak to a personal banker and there’s only one working I hate their poor customer service. No stars on my behalf if I could

This place is the worst. Came in on a saturday, which i understand would be busy, but they only had 2 tellers working, and a third for business banking. There were atleast 30 people in line when i arrived and bc i unfortunately had to withdraw more than $ 500, i had to wait in line. Is there NO manager who can hire more tellers? I avoid this place as much as i can… but unfortunately i had to come here. The staff was friendly, and the transaction was rather quick, just the wait time due to lack of employees was the worst! If you have time to spare, this place is fine. otherwise, AVOID THIS PLACE!

Place is ridiculous! Doesn’t even deserve a star! 2 tellers for a line of 30 people! Get it together and put more tellers out to shorten your line! Stop making customers wait in a more than 30 minute line!

I hardly give bad review but in this case I have no choice. I have been using this bank like forever and I made it my number one bank out off all my bank account but the bad attitude I got from one of the staff by name Fernando is making me think otherwise. I like the bank but their staffs kinda sucks. (Hispanic with bad work ethics and unprofessional customer relationship)

Hmmmmm.
This bank should really earn only 1.5 stars, but I’ll give bump it up because the staff is very nice.
HOWEVER, the other Unilocalers’ comments ring true. I was there pretty late one Friday and decided to make a deposit while I was waiting for my parents to finish a transaction with one of the business bankers (which was taking forever because the system was down and they were trying to figure out what to do… hmmm.) Being a Friday, there was a huge line of peeps waiting to cash their end-​of-​the week checks… I understand that. What I DIDN’T understand was the fact there were only two tellers while the others casually walked around in the back.
C’mon guys. a little more action from your tellers will save you from going home so late and will help the tired customers get home faster.
Also, parking sucks and having to wait in the CROWDED-​A$$ State College to turn left is annoying. :(

Jeezus Christ! This bank always has at least 30 people in line with only 2 or 3 tellers on duty! What kind of idiot management do they have here? AVOID THIS BRANCH AT ALL COSTS!

Horrible! 52 minutes in line and theres only two people at windows with 12 people behind me and 4 people waiting for appointments everyone is BEYOND AGGRAVATED and manager just keeps on walking out with a smile on his face DO SOMETHING! Well problem after problem. Im going back to chase bank.

This bank always have really really long lines their always short on staff no a good place and the people that work here look mad with life

This bank is by far the slowest bank i have ever been to. 3 tellers and 50 customers. I need to find a different BOA

I’m not sure how to review a place that I only use for ATM purposes— so I will just say to be alert at this location, its a bit sketchy.

This bank needs more employees. Especially on fridays. Everyone knows its busy on fridays and they only have 2 bank tellers.

This bank teller service is horribly slow. Unless you want to wait in line for over half hour, don’t come to this branch.

I have been banking with BofA for over 10 years. Me and this Bank go way back. Back in High School, (Before they had the Bullet proof glasses) I took R.O.P. Banking/​finance and had my job training at this bank. So I had a first hand look at how they ran the bank from the inside.
The bank is clean, the workers are professional and the location is convenient for me. I hardly ever go inside. There is always a line inside. I like to use the drive thru ATM.
This bank is located in a shady area. My Dad witness this bank getting robbed a few years ago. One time I drove by down the little street by the bank and I found myself between cops with guns pointed at an SUV full of Cholos. Another time I drove down by this bank at like 4 am and all the cars that were parked in the street by the apartments had their window smash. It was like 20 cars with broken windows. My Coworker live in the apartment across from the bank and she said she witness a lot of things looking out of her window.

There a drive thru, and plenty of conveniently located ATMs, so I guess that’s a plus. Slightly sketchy neighborhood, but what the heck — live a little, right?
I’m not a big fan of BofA myself, but I guess most of these banking institutions are pretty the same no matter how you slice it. There’s no real reason to go into them most of the time these days save for the fact that I still need quarters for laundry every few weeks lol
The service here is usually pleasant, if a bit abrupt or apathetic at times. Online banking ftw!