Chase Bank

Super slow. I’ve never Unilocaled before, but I have nothing else to do standing in line.

This change to the new and inept automated ATMs should have been done only after this atm’s would have been sufficiently upgraded to replace a human being.

Quick and friendly sevice im glad i chose chase. The staff os very helpful and informative.

Horrible service I’ve been waiting for 45 mins trying to get a new card there’s only one banker working and teller lines are long also plus one guy walking around asking people in line if they want to learn how to deposit money through the atm like come on dude there’s people that really need help like is he not a real banker or something?

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Quick friendly customer service. Whether opening an account to using the teller window, just avoid pay day afternoons or else you will be in a line with everyone one else. Can’t wait till they get those new ATMs that can do almost all what a teller can do for you

It’s about 5 pm. Been in line for 15 minutes now. One person already walked out. 2 tellers behind the windows… need more staff.

Terrible customer service. I wait in line at the window, teller states he cannot help me after looking at my account info, and tells me to wait in lobby. Wait for 30 mins, when I’m next in line the available desk person gets behind the window. WTF! Management needs to add more staff during peak hours. 2 window tellers and 2 bankers doesn’t work.

Came here before I had to go to work. Unfortunately I had to leave before I could set up the account I asked the guy if there was any way I could make an appointment same day to open a checking account and he said yes and just to call when I’m about 5 minutes away. I called, walked in, sat for 2 minutes and he help me right away. Way very nice and helpful, I believe is name was Oscar, young and helpful. would recommend him assisting you for your bank account

I HEART CHASE — This is one of my Primary Banking locations… AND apparenlty, that’s the same for everyone else too. LOL.
I can’t stress how much I want this location to have ONE MORE drive-​thru ATM, but I can’t win them all. Forget about trying to go to this bank right before it closes, you won’t be the only one thinking the same way there.
But, I still very much appreciate the friendly staff. This Chase has been open a little under 3 years so it’s one of those sleeker looking banking institutions. Fancy. And, they always seem to have fresh coffee in the lobby. Win.

This is becoming my favorite branch! Even despite the lines for the drive up atm & limited parking, I had the best customer service! I wish I knew the lady’s name that helped me. She even kindly waived the fee for my cashier’s check! ;D –One Happy Customer

This is the new chase on State College, super clean, adequate parking, and friendly tellers!
My only complaint is that it’s kind of difficult to get in and out of the parking lot from state college because of all the traffic.

I’ve banked through Chase for a couple of years and seldom to I ever have a problem with their services. I also love how they are recently building more branches in areas that don’t have as many as others do. This location is a prime example to that. If there was any one thing I disliked about my area, it was that a Chase was several miles away to the closest one. My problem has been fixed with this new branch that is mere walking distance from my front door.
The branch itself was built beautifully and is probably one of the better looking branches around. It has drive-​thru ATMs, which is always nice when you are in a hurry. It also has ATMs inside this small room that is left open after business hours (as long as you have a valid Chase card). I love this feature because it makes getting money out late-​night safer. The tellers I have talked with are all polite and thorough with each transactions; they want to make your experience as easy as possible. The parking lot is easily accessible and filled with plenty of parking spots. All and all, I left this branch thoroughly pleased.
A bank is a bank no matter which way you spin it and regardless of what branch you go to, you’ll get your business accomplished in a timely manner. But this branch makes going to the bank a lot faster for most people in northern Anaheim and I will continue to go as long as I bank there… or have a really terrible experience. Fingers crossed!