Sprint Store

As a proud Sprint customer, this is by far the worst Sprint store (kiosk) I have ever been to. They will do anything to rip you off and/​or twist their words to make their extra buck towards their commission. I felt as if their vibe is to make as much money possible and not even care about the customers. They managed to trick me into thinking I was getting a «free» mobile hotspot modem & saying I was obligated to get it because it was included with the «bundle plan.» I straight up told them that I did not need it but they forced me into getting it by activating the device & adding an unnecessary line to my account resulting in making my monthly payments even more expensive.
Be cautious on what they say or do to your Sprint account. It is unfortunate that they give Sprint a bad reputation when I’ve always experienced great customer service at any other place and calling the Sprint support line.
Also, what topped off the icing on the cake is that one of the employees claimed that he made 80k-​90k a year working at that kiosk when he drives his mother’s van to work.

Frank was very knowledgable about the iphone 6 icloud process and a nice guy too. Friendlier than most retail personnel and was willing to work out a issue we had with our phone plan.