20/10 Vision Care Optometry

I took great care in choosing an Eye Doctor I could trust to provide me with a thorough exam. Being a contact (over)wearer, I wanted a doctor who would use their education and training to look at the overall health of my eyes rather than just determine the correction I require. Dr. Chang was exactly the Doctor I was looking for. This is actually the first time in my decades wearing glasses and contacts that I feel my prescription is 100% accurate, based on my current needs. Additionally, my understanding of that prescription and understanding of the healthy state of my vision is complete. Dr. Chang is a real doctor.
Of course, if you’re angry about having to wear glasses or contacts, if you feel they hinder your chances to be one of the beautiful people destined for fame and fortune, or if it’s a terrible inconvenience for you who just want a quickie in and out because you know what you need better than everyone, then I would suggest you treat yourself appropriately and find a doctor more suited to your service needs. (It is amazing what is overheard when sitting waiting for an appointment. Negative reviewers are just that… negative.)
Finally, I greatly appreciate the personal care and attention provided by ²⁰⁄₁₀ Vision Care’s staff. Sergio has been more like a personal assistant, tasked with managing my eye care in the midst of my busy schedule, rather than an employee logging his hours. Thank you to you all.

Dr. Chang is a lovely person and exceptional doctor. She gives a very thorough exam, and explains everything clearly. Her front desk people are great. Plenty of high-​end frames to choose from.
I found this place last year on Unilocal.The great reviews are for real. Excellent optometrist!

This is long over due. I’ve been a patient for years. Dr. Chang is awesome. She takes her time to explain things and go over options with you. If there is such thing as a concierge optometrist, Dr Chang is as close as it get.

For a few years I was seeing an ophthalmologist who would have his staff examine and then come in saying «All looks good, do you have any questions?» and he would leave the room. He never took the time to know me; he was short with his words… overall just terrible «bed side manners». A year ago we met Dr. Chang when my husband needed his eye exam. I got to see how patient and knowledgeable Dr. Chang was with him. She really seemed to take her time to check for «everything» and explained everything she was doing, explaining the importance of every exam or findings.
I loved the attention she gave my husband and therefore I went to see her this past week for my first visit. Dr. Chang was great! What a difference from the ophthalmologist I was seeing before. She really took her time to thoroughly check my eyes and provide me with as much information as possible.
Her staff is also just a great! I am getting my first pair of glasses and her staff took the time to show me as many pairs of glasses as I wanted explaining any differences between the pairs and also helping pick out the pair that best looked on me.
Overall, I would recommend Dr. Chang and her staff to everyone. Great service, hospitality and knowledge!
Dr. Chang will be my eye doctor for years to come!!!

I have been going to Dr. Chang for several years now and if there is one thing I can say about her and her staff is she is that they are very thorough and make absolutely sure you are seeing the best that you can. Wether it’s glasses or contacts she is very meticulous and complete with her diagnosis and will spend the time with you to discuss options rather than shoo you away for the next customer like some doctors.
Also, out of the 5 or more optometrists that I have been to over the past several years, none have said anything about my distorted cornea and why I have inconsistent sharpness in my left eye. She diagnosed this and gave me the best and appropriate prescription for my condition and it’s a night and day difference in my daily life. Hallelujah.
A Top Tier HIghest-​Recommendation from me!

Dr. Chang is my only choice, very caring, friendly, and professional stuff, I would recommend her to all, I feel home when I am in her office. Thank you Dr. Chang.

I have been going to Dr. Eileen for a while now and it never dawned on my to write a review about her. She is very knowledgeable in her trade and has made a very comfortable experience for me every visit. She diagnosed me with nearsightedness and slight astigmatism.
The only reason she didn’t get a 5 star was because she didn’t have this frame for glasses that I was looking for. This really isn’t her fault, it’s just that I’m a picky little princess when it comes to getting things that I want then and there!
Other than that, I’ve been impressed with everything else.

Back again I went to this incredible eye doctor because I have never felt so reassured before I first went here that I was being seen by such an extraordinary eye doctor who truly cares about the well being and comfort of her patients. I’m so grateful to you and to your staff! Again I walk out with such a complete eye exam and knowing that my eyes are healthy and with advice how to keep them that way. Thanks as well for the time and care you take to make sure the prescription is correct and for playing such a great role in my eye care! You’re truly great!

Dr. chang and her staff are absolutely amazing. I have been going to her for the last 3 years, and would recommend her to any and everyone. I have a rare eye conditions called keratoconus and she was the only doctor able to diagnose it and help me. While other doctors are quick to pressure me into eye surgery, she shows me all my options, and has done wonders with fitting me for contact lenses.

Extremely thankful to Dr. Chang and her staff for providing me top rate service and products. I was pleasantly surprised by how detailed Dr. Chang’s explanation of each part of the eye exam was and how eager she was to ensure that I took the right measures to care for my eyes. My first ever experience with an optometrist who dedicated her time and knowledge to breaking down how my profession (on the computer all day) and certain habits/​routines affect my vision. Was a particularly cool experience listening to her as she pointed out with a diagram the various parts and functions of the eye.
I appreciate Dr. Chang giving me a rationale for every step of the exam, as opposed to the in-​and-​out exam approach by many other eye doctors. Not many doctors go over the why and the how. Tons of gratitude to Dr. Chang for offering me a myriad of solid advice on appropriate behaviors to do right by my eyes. She effectively imparted the importance of treating my eyes with the care they deserve, but don’t always get. Kudos to the Doc for being patient with so many of us who take our eyes for granted.
Speaking of patience, the kind staff took great care to help me pick out an awesome pair of glasses, the right glasses (talking fit and look). They ensured that the lenses were of high quality and that I would walk out feeling confident. Dr. Chang and her crew are obviously knowledgeable, though the cool part is that they are anxious to share it.
Overall, a terrific experience all around. A high recommendation. Don’t mess around. Show your eyes some love and give Dr. Chang a visit.

My wife and I took our 7 year old son to see Dr. Chan. The experience was exceptional. He was totally engaged and focused on her. I wish he would listen like that at home, lol! The doctor was very thorough and great with kids. We will be taking our 3 year old daughter there also!
My wife and I see Dr. Chan as well. I have gotten the best prescription with progressive lenses anywhere. In the past I have found that there was a break in period with new glasses /​lenses. Not so with Dr. Chan’s prescription. The first time I put them on, I was able to see clearly, both in distance and reading. I highly recommend this Dr for your entire family.

Dr. Chang is so rude to her staff its disgusting and uncomfortable as a patient to see how rude she is I will not support a local business who treats staff the way she does. This place is so over priced and the staff is rude and doesn’t return phone calls although after seeing how she treats them they probably hate there jobs therefore act as rude as they do I will not be recommending any one to go here. Also parking is absolutely horrible what a nightmare this experience was I’ll never come here again.

I went there last year and while had a decent but incomplete exam by Dr. Chang, the staff recommended (expensive!) frames that were too big for my head. One pair (prescription reading glasses) just fall off as soon as I look down the other pair is OK, but slide off too easy. I hadn’t had glasses in over 15 years due to LASIK and mostly needed reading glasses and mild astigmatism correction so this was a very new experience for me and I needed help.
I have very high level (they mentioned this more than once) VSP insurance and paid almost $ 600 out of pocket. I went back a few weeks later as I don’t wear them every day and had the extra large frames adjusted. No luck, they are huge and ridiculous and a waste of tons of money. I asked if I could return the frames I had only worn a few times and pay for new lenses and they said no so sorry.
I would have given two stars for the eye exam itself but was not told in advance would need eye dilation and had no ride home so they didn’t perform and just said come back and will do it later. There was no preparation for this and no follow-​up. Now I had to wait until this year for my benefits to be available again. Total rip off and the opticians have no idea what they are doing or just don’t care and want to sell expensive frames.

I brought my kids to see Dr. Chang about a month ago, I have a 5 year old boy and a 3 year old girl. And if you have kids, taking them to the optometrist is a bit nerve wracking, you hope they don’t break anything and getting them to sit still is almost like herding cats. Dr. Chang took her time with my kids because she’s thorough. We’re talking about eyes not a bag of chips or a take out order where someone would yell «Order up, your glasses are ready», would you seriously trust your eyes to someone that breezed through the examination? She took about 2 hours and my kids loved her. She has a calm demeanor about her and is far from being rude or condescending. If anything, she attempts to educate you on your eyes and how to better care for them. She is a true professional and is passionate about her work. Don’t take my word for it, read the other reviews and make your own decision.

I really like this optometrist because the staff is really friendly and professional. The staff treated me so well and they were so helpful Also, the DR. Is really professional, helpful, and she know what she is doing :)

This is an update to my previous review of this place.
I had a horrific experience with this doctor. She was rude and condescending. At first she wouldn’t give me my prescription for eye glasses and contacts, despite the exam lasting 2 hours. I finally received a prescription for glasses, but it was only valid for 6 months instead of the usual 12. I had such a horrible experience and really did not trust this doctor’s opinion that I decided to go see another optometrist. The second doctor told me not to fill that prescription, and used his experience rather than fancy machines to find the right prescription for me.
DO NOT GO TO THIS DOCTOR! She will try to scare you and make you come back for multiple appointments. She is a scam, and will belittle you. I have been wearing eye glasses and contacts for about 25 years and have never had an experience this bad.

I hadn’t had a professional eye exam in a couple of years and figured it was time to buck up and see a doctor to make sure my eyes weren’t going to fall out anytime soon.
²⁰⁄₁₀ Vision Care’s office is clean and very homey. The exam rooms were comfortable and Dr. Eileen explained every test and was very friendly, knowledgeable, and just cool to talk to!
I wasn’t expecting to look at/​purchase frames, but I found the most awesome frames here that I am hoping my husband will surprise me with. Frames are anywhere from $ 125 — $ 300+. Dr. E explained the difference in the frames and really took the time to educate me. And best of all, no hard pressure sell tactics.
Everyone is nice and professional here, and I am so happy I found a great optometrist! I Highly recommended ²⁰⁄₁₀. If you go anywhere else, you are being silly.

I am one of those who purchased a voucher from Living Social. Was it worth it? YES! I was impressed by the professionalism of Dr. Chang when I came for my first visit and had my reading glasses done. Prize including the frame, lens, and exam I chose was very reasonable. I was very satisfied with the outcome of the eyeglasses.
I travelled to Costa Rica and misplaced my eyeglasses and so I came to get a new one from ²⁰⁄₁₀ Vision. Dr. Chang was very helpful to assist me again. She even gave me discount using my own frame and got my eyeglasses done in a few days.
Only comment I can add was that those «front desk ladies» need to be more customer service oriented. I don’t even remember them mentioning their names to me as customer. A little on the negative side but can be corrected.

Dr. Chang and her staff are the best!
I went because of a Living Social deal and left with an optometrist for life. Seriously.
I used to use Costco optometrists and not to say anything bad (BUT I WILL), they totally suck. Every Costco eye doctor I went to made me feel like WHAM BAM THANK YOU MA’AM. Like you got both your eyes and wallets violated. Since then, I’ve been scared of eye doctors.
So, needless to say, I was skeptical when I first walked in. I kept thinking, how is THIS person going to screw me over? But it was totally the opposite! Walked in and the receptionist was super nice. Did tests and looked at the glasses until the Dr. was ready for me (BTW, they don’t do that «air blowy» test at that location. THANK GOODNESS. I hate that machine).
I told Dr. Chang that my contacts were now deteriorating at a rapid pace. I would wear them for 2 days and then they would crinkle up and lose vision. I went through tons of contacts and didn’t know why. The last eye doctor told me that it was allergies and I needed to take meds. Yeah… those didn’t work.
So, she studied up on my background and after talking with me, she came to the conclusion that my eyes have just changed and it was due to my lasik surgery years before that I cannot wear «regular» contacts. The surgery had made my eyes abnormally shaped (flat in the front and round on the sides. Like a plateau) that it did not support the lenses made for regular people (round in the front and sides. Like how normal eyeballs are to look like. Or at least the eye ball demos in the eye doctor rooms. You know which ones I’m talking about. They’re like baseball sized.)
She went through follow ups with me (no additional charges) to ensure that I was good to go. We decided that it might be cheaper in the long run to get a lasik touch up. But if that was too expensive, I could get dailies. She had a more expensive contact lens option, but she didn’t pressure me to take it and in fact told me that she understood if I didn’t want to go that route because it was so expensive.
She spent so much time with me trying to find the perfect solution (for my eyes and wallet) and we finally have it.
Also, the Living Social includes a dilation as well! My friend actually took my Living Social deal to HER doctor to see if he would match it. He couldn’t! Great price, great service, perfect combo. Thanks so much, Dr. Chang and crew! You’re the best!

I bought the Living Social voucher since it was such a good deal. However, I have horrible eyes so I had to pay extra for the lenses to be shaved down + anti-​reflective coating. All in all, about 150+ for new Ray Ban glasses. Not bad, but not great either — just about right.
Dr. Chang is indeed very informative and knows her craft well. We talked about all sorts of different things related to vision care during my exam. When my glasses were ready for pickup, she noticed a scratch and sent them back to the lab. She even called me to let me know this — which I thought was a nice gesture. Her staff do make an effort to help you out in selecting your glasses.
I would say that the selection is limited but the front office person told me they were branching out to more brands. Expect the designer frames to be highly marked up but from my experiences, all optometry offices do this.
Overall, I would recommend Dr. Chang and would come back if she offered a deal for a contact lens exam. Hint hint if you’re reading this!