Total Wine & More

This is a terrible place. Staff is rude and not willing to help. Plus, you are overpaying on products that you can get elsewhere at a lower price. Don’t do business here unless you hate yourself.

My new favorite place! YIKES! Friendly staff (except cashiers). Went in around 2pm it was packed! No one buying less than 10 bottles of anything and everything. Only drank a few of the wines that the man who helped me recommended and they were all delicious and exactly the taste I was looking for.

This place impresses me every time I visit. I can’t imagine the dollars they have locked up in inventory. Great selection of everything and the staff is knowledgable… sometimes too helpful.
I find the beer section a little hard hard to navigate, and the parking lot can be a challenge at times. The day before Thanksgiving parking was harder to find than at a Taylor Swift concert (or so I hear.)
Competitive prices on most items, especially bourbons… IMHO.

The old guy in there has an attitude problem and it’s not worth going in there if your looking for something or have questions. If you know what you want or are just browsing they have a good selection of beer, wine and spirits.

Great prices on wine in the bottle or by the box don’t judge I buy The Black Box sometimes it is just under $ 16.00 here. Using less bottles and saving money makes séance plus the price is four to seven dollars cheaper than other stores.
The sake selection is limited, if you don’t see it on the shelf ask it may be «in stock» just not put out yet.
All kinds of beer and glassware can found for your home or gift giving.
If you have a photo or receipt from another store prices will be matched.
The women who work in the check out area are all super friendly and are looking for or have information on products carried.

Total Wine is that one stop shop for your beer and wine needs. This location also holds a collection of liquor and cigars, making Total Wine the one stop shop for your entire night’s party list. Located close to North Point Mall and right off the highway, this is a convenient store, for sure.
I was feeling a beer kind of night, so I headed straight to the left side of the store for some beer. I’m a huge local craft beer enthusiast, and had some Second Self on my mind (thanks to Unilocal!). Since we were planning on drinking it immediately, I was praying they had some chilled and ready to go.
And there it was! A six pack of Second Self Thai Wheat hid behind the fogged refrigerator doors. Score! The lady at the register looked like she needed a drink, but she was friendly and got me in and out fast.
Will totally be back when in the area!

Great selection. Good service.
The parking lot can be crazy at peak times, but Total Wine is worth the drive to find just the wine you are looking for. Total is good for spirits, too!

Jerel is extremely knowledgeable. He answered all my questions and took his time explaining. He has a great attitude and laid-​back styleSean, Emily and Bill were also extremely helpful. Everyone there has a great attitude and is warm and welcoming. It’s a great place to end your week or begin your weekend.

This place is so good I’m surprised they don’t hold AA meetings in the parking lot!
Well organized, knowledgeable staff, friendly, simply amazing variety of wine and spirits. I just love shopping here for scotch, wine and bourbon.
They have whatever you need for any kind of budget. It’s a pleasure to trade here.

My cashier, Callie, was so rude. I asked if she had tried the wine I was buying and her response was «what makes you think out of all the wine in the store I have tried this one.» Such a simple question did not deserve such a rude answer. She had more to say to the black man behind me while I was still in line, completely ignoring my existence. Such a great store should consider hiring nice, sincere, intelligent people.

Incredible atmosphere with excellent customer service. An employee assisted us in helping make our decision on what to purchase based on our preferences. Extremely helpful with an affordable price range on products. I will definitely be back!

Amazing selection of pretty much everything (e.g., from Ferrari Carano Reserve Chardonnay to the nearly impossible to find artisanal gin, «The Botanist»); friendly, knowledgeable staff; and great prices. What more could you ask for?

Bought a $ 60 bottle of Ardbeg and found out when I arrived home that the bottle was open! Shame on me for not opening the box it was in to double check, but shame on the clerk who rung me up and opened the box to make sure there was not a $ 100 bottle in a $ 60 box! She didn’t notice it was open! Had to make the 20 mile round trip to return it. Would have been nice if they gave me some kind of voucher for the trouble. Won’t be buying any high-​end booze here anymore.

This place is right near my work, and a very convenient way to purchase alcohol at some of the best prices you can find.
Their prices are awesome. Bourbon, a particular favorite of mine, is always here at a great price. Their «Highly Rated» section is probably the easiest way to purchase great-​tasting wine at good prices. It’s not necessarily highly priced, and you can walk out with delicious bottles of wine, 90+ scores, that run around $ 10 – 15.
The reason this place loses two stars is because the staff just isn’t friendly, and they’re not very knowledgeable. Any fractionally obscure request will get you a cross-​eyed look, and not very much help at all. Small requests get a sigh and an eyeroll. The exception is the cashiers who are usually friendly. Floor staff, and even those that appear to be managers, are unfriendly and unhelpful.
The Total Wine in Perimeter you basically have to fend off all the friendly help you receive – but they don’t carry spirits so I usually frequent this location. Just go in knowing what you want, and you’ll get a great deal — just don’t expect any help along the way.

Great selection of wine and more. I usually wander round for about an hour just to see what they have. Large variety and depth in most categories — lot’s of wine options. Pricing is generally pretty good unless I am cherry picking from Trader Joe’s. Noticed higher then usual pricing on mixes, syrups, and such. Fun like a Duty Free store with out the hassle of flying.

The diverse selection, good prices, and display makes this a great place to stock up select beers, wines, & spirits.
I’m new to the area and had been struggling to find a place to find craft beer.
This place does it right! Most of the beer is not refrigerated so you can get a wide selection of different beers and not worry about keeping them chilled.
The beer display is very large and diverse.
They have the packaged beers separated by Brewers and region. The individual bottles & cans collection is the largest I’ve ever seen and more reasonable priced than most grocery stores. These beers are sorted by beer style. There are also special sections for local beers, seasonal, and special editions.
Also the associates were very knowledge.
I will be back for restocking the bar soon.

I am an avid web shopper. However, there are a few things I buy in shops: purely because of the knowledge one can get from the store associates. Liquor is one such thing.
I have always liked Total Wines, because of the friendly staff and great collection. However, my last visit made me wonder if this store has passed through a black hole and turned into a different dimension altogether.
First off, my request to help me find something similar to a liqueur I knew was dismissed off as silly, with almost a snobbish attitude. Somehow after googling on my phone and deciding on some, I went to check out. The cashier was extremely irked with my request of whether I can have them in a box. This is not a big buy – a few bottles for around $ 250 – but still I would expect courtesy of automatically finding one. I had to tell him, «if it is a bother, I can reduce the items».
It could simply be me, and might not have happened to others; however, for sure, I will not go back.

What can I say, I love alcohol! This place is Disneyland. The staff is always great and what a selection! Don’t plan to go anywhere after shopping here. We’re going home to try out our new purchases.
Stay thirsty my friends. …

I like Total Wine and this is why…
The prices are solid, they have good discounts on wine-​by-​the-​case and, above all else, I can take a chance on a $ 60 bottle and not get stuck if it isn’t any good.
Total Wine has an offer that keeps me coming back– if I get a bottle I do not like, I can bring it back for a store credit. My wife and I have weekly wine tasting contests. We buy the winner by the case and get a 10% discount.
As new wines come into the store, we will put them up against our reigning champ in a taste test. If they don’t beat the champ, the defeated bottle goes back to the store so we can buy more of our favorite.
Win-​Win for everyone.
Staff is laid back and helpful. They also have a great selection of beers and liquors.

I love this place. I have never have a problem finding something here.
I also have to say I love their policy. if you do not like the wine/​beer or liquor, they take it back, even if its empty.