Pizza Hut

Never have I seen a staff so out of control I have worked at pizza places before and all of them were crazy but we did work we didn’t use short cuts we didn’t gossip till they are needed 20 minutes ago we have people who don’t care for the toppings placement the sauce is never the right amount to much or to little all the vegi’s and the meat’s are contaminated by one of the other they really don’t care for the customer until you put in a big tip most of the drivers do there best for the customer but the people who take your order cook your food have no sympathy for you the place is disgustingly nasty when you look back there only the tables get clean that oven hasn’t been cleaned since day one the dishes we over use time to time not all the time when we mess up on a order we send it out anyways so we don’t back up our traffic on our pizzas which makes stress in the store more difficult for everyone this pizza hut doesn’t care so should you like to buy from them and let them run you over more and more or help me get new management I’m quiting today because nothing has changed help me get better management this is my neighborhood pizza hut is yours to

Before I officially start this review, let me first state that I live approximately 0.7 miles away from this location. I ordered delivery after a longggggg day of work. Ya know, why not treat yourself to lift your spirits?
So I placed an online order at 7:58 PM and they guaranteed that my order would arrive 30 minutes after. That puts us at about 8:28 PM for the arrival of my one pizza & one pan of pasta.
When 8:58 PM hit I called the store & informed them that I had not received my order. The woman on the phone guaranteed the driver would be on his way shortly. No apology or anything for the delay. No explanation as to why it was taking forever.
My food arrived a little after 9:00 PM. It was not hot. It was not good! The pizza was sort of hard and I got the feeling that it had been reheated. The breadsticks felt the same, the only thing that was a little warm was the pasta which had no flavor at ALL.
Amongst all of this, when the driver arrived he chose to take the food out of his bag, place it on the ground, then pick it up and pass it to me. What? WHAT?!
Typically, I order Papa Johns but some coworkers mentioned how good Pizza Hut’s pasta was at the Food Avenue in Target. I decided to give it a try at an actual location. MISTAKE!!!
The only positive thing I can say is that the driver’s attitude was somewhat pleasant.
I will definitely be sticking to Papa John’s as long as I reside in this area.
Happy Unilocaling!

They left off the sauce for my breadsticks on my carryout order. Sucks!

Ordered wings tonight and the results were horrible. They basically put sauce in the bottom of the pan, threw the bonleless wings in and if they got sauce great and if not no big deal. First 5 wings had no sause at all.
Horrible performance.

Ok, I was compelled to give this review due to the surprisingly excellent customer service I received from this Pizza Hut a few weeks ago on my order for pickup.
I love it when my needs are anticipated, I did not have to ask for condiments, napkins and I wasn’t even thinking of asking for plates, but the young man (highschool age kid) working anticipated my needs. He asked if I would need these, he basically did everything he could to help me without my asking… THAT’S WHAT I CALL EXCELLENT CUSTOMER SERVICE. It was clear that he actually enjoyed his job and/​or is committed to excellent service. I was impressed, so much so that I am writing a review about it.
I’ve never experienced anything «memorable» about ordering pizza before this or the last time I received this type of service from a «fastfood/​chain» type establishment. Normally you have to ask for every little thing only to find when you leave the establishment you don’t have any of the items you asked for.

I;m not a pizza fan, so I’ll give this PH 4 stars simply because my little guys are absolutely addicted to it. The pizza from there is — by the boys’ accounts anyway — fantastic! Let’s qualify that one by saying that theirs is not the most sophisticated palette — but they are discerning fast foodies.
The food that they deliver is always hot, and is always on time. Nothing bad to say about this Pizza Hut.