Car Spa Allen

I usually have a really good experience here. There have been times where my car was not cleaned thoroughly but the always redo it if you’re not satisfied.

I paid about $ 9 for the Exterior Gold deal which included: Pre-​soak Penetrating Spray, Spa Foam Cleaner, Soft Cloth Tunnel Wash, Spot Free Rinse, In Tunnel Wheel Cleaner, High Velocity Drying System, Triple Coat Foam Wax, Tire Shine, Underbody Rinse with Rust Inhibitor, Foam Polish Wax, Clear Coat Wax. Quick and painless. I didn’t experience an upsell or anything… she was friendly and the fellow was very helpful explaining to me that how I should trust that my car really would move forward without needing to accelerate it. They have full service detail options, and they also offer lots of a la carte services like clay buffing, head light cleaning ($ 50), and even windshield chip repair. They are open from 8am-​7pm daily; give them a whirl.

So much fun taking the kids through the carwash. The staff is so friendly and do a wonderful job. The effort they put in to cleaning and detailing is top notch. It appears the Auto Spa is understaffed at times but they still manage to hustle and get us in and out quickly.

Great service, reasonable prices, and awesome staff! As expected, they do try to up-​sell when you’re choosing your services, but not too pushy. I spoke with 6 employees from the time I drove in to the time I got back into my car– all of them had great customer service. I’ve been to a few car washes in the Allen area such as Carmel on Stacy and Trademark Car Wash, but I’ve had the best experience at Car Spa. My car is looking great and I will be back!

First time hear and I can smell the upsell from a mile away. When you arrive, they quickly go over the mid to higher priced deals. I sort of told them only what I needed and alas, the package dropped from $ 32 to $ 16. The truck is 1 month old I don’t need a detail.

Boo.
And I don’t mean the cute Halloween type Boo.
I needed my motorcycle washed, and called them. They said they do hand wash and charge $ 29.
When I drove 10 miles to get there, they Todd me that they don’t do motorcycles. Really? How did the lady give me a price?
Really. … Boo to them

I have needed a detail for about the past year. So my car was nasty. I got the detail package with all four services plus a few extras. The total cost was $ 129. For those of you who have your vehicle detailed regularly you know this is on the lower end of details as far as cost. Well, the service is NOT low end! The interior of my vehicle looks like I just drove it off the lot! The car overall was almost perfect.
Just a word of advice for people expecting to leave with a new car. The price does not include clay bar or power buffing but they do offer those services at a reasonable price! This is probably the best interior detail I have ever seen. I will be back soon to get the scratches buffed out of my paint!

More concerned with profit margin than customer service. I had plans to polish and wax my wife’s car and wanted to get an interior detail. The guy went through his spiel and kept pushing me into these packages. I explained I didn’t want any polish or wax, just a basic wash and an interior detail. I even asked if I could get an interior detail a la carte and he just said no– I can only get some big package that included polish and wax. He was nice enough but I eventually just gave up and left. Their menu is too complicated and confusing for a car wash– probably designed for just the purpose of confusing their customers so they can push large, unnecessary packages. I went down the street to Parkway Auto Spa on Eldorado. Their «menu» is 1,000 times easier and they’re about 10−20% cheaper than Car Spa.

I paid extra to clean the 4 tires. I did not jump out of the car to see but when I got home, 4 tires and wheels were still dirty. I gave him the big tips and won’t come back.

I actually can’t complain about the job they did with my car. It looks great. I got 2 different detail services done and my car looks new again.
What I don’t understand is how they are letting an underage boy drive cars on their lot. I watched from the lounge as some kid — and there is NO WAY he was of legal driving age — bring a car around from the wash bay. I don’t know if he was the owner’s son, perhaps? I was told it was an employee’s car when I expressed concern. But what I do know is that I will not be going back to a place that knowingly puts 12-​year olds behind the wheel around my car. I’d hate to think of the liability issues when he crashes into something. I was told it would be remedied… let’s hope so, for everyone’s sake! But I will not return here.

Excellent service, great number choices for packages and very satisfied with my car. Looks so good!

First time stopping here to get the car done. Amanda at the check in area was so sweet, she even liked my little white dog. I believe it was Drew who scrubbed the car before going in to their colorful and kinda fun tunnel, he did a great job, sorry if I got the name wrong on that one. And Andrew who finished my car was attentive to detail, he used a compressed air type blower to get the extra water off before the hot Texas sun baked on the spots. Then he went over the car with a soft cloth and finished up with shining my tires. That’s an extra 5 $ that was well worth it. My car is sparkling, and next time I’ll try the interior as well. Just couldn’t with the pup with me, she was just coming from the vet and not feeling so great. But she loved barking at all the «bad» things inside the tunnel attacking the car. Hahaha.

Went on a Saturday in March 2015 and it was an outstanding experience! I was looking for a new car wash because I felt my prior facility was not doing their best to get my vehicle clean. At Car Spa, the service was great, the waiting room was great, the price was more than fair and when my car was done, I saw an inspector come over and inspect my vehicle to ensure it was clean. They actually had someone verify my car was clean! I will definitely be taking both of my vehicles to the Car Spa.

They do a decent job, but very unorganized. I stood here and watched 3 different people open the rear hatch and wash the inside window? Guess it will be clean, but explains the wait time.
Entering the wash it seems random whether they spray down the car before brushing; again, shows the lack of attention to details.

Got the Shine & Protect package and they took about 3 hours. They did a fantastic job. Staff was courteous and helpful.

I have been pleased each of the three times I’ve been to this car wash so far! My recent visit was for a full detailing with carpet shampooing. They did a thorough and professional job for a fair price. The waiting room is awesome and the staff is friendly. Also, one thing that I particularly appreciated was the chance to look over my car after the work was done and to have it explained briefly again without feeling rushed, even though it was slightly busy at the location.
My advice for the best experience is to allow plenty of time in your schedule if having your car detailed anywhere because obviously a good detail job takes time. If you’ve ever tried doing the work that these guys do, you will understand the energy and time that goes into it. Plan ahead. Also, pre-​cleaning your car by taking out loose objects and garbage at home will make for better results!

I’ve usually always go to TradeMark to get my vehicles washed but today it was closed around 4:30 p. m due to the weather, which was upsetting. It took me by surprise that Car Spa was open so I decided to go there and let me tell you they did a phenomenal job on my car. I got a full service (outside wash and inside clean) and I’ve never seen such people work so hard and have my car detailed just for a Gold full service and it was ridiculously cold but they took such good care of me. I had went inside to wait and the cashier was very friendly and made me feel very welcomed. I love the inside, it was very neat and the restrooms as well. One of my favorites was the fact that they had some great hot coffee and some news on, made the wait awesome. My car was done very fast and when I went for my car everyone was so friendly! This is definitely going to be the car wash I go to from now on. I definitely suggest Car Spa to everyone.

The place is nice on the inside, so the wait was fine. The service was good (I went on a rainy day for an interior cleaning and was one of only two customers so I had no wait and the workers were attentive and courteous). Just for some context, my dog had peed in my new truck, so I needed to get the seats shampooed and the floor mats wiped down. For 39.99, I selected the service that included the shampoo. The service was pretty quick (waited about 35 minutes, which isn’t bad for a good shampoo). However, it is two days later and my seats are still soaking wet. It’s as if they completely skipped the step of trying to suction up the water/​shampoo altogether. I followed their instructions and left my windows down while parking in the garage overnight. They estimated the drying time at «a few hours.» Here I am two days later with the plastic still covering my driver seat, and unable to allow anyone to sit in my car because they will get soaked. If they would have told me I wasn’t going to be able to comfortably use my vehicle for a few days, I would have found somewhere to shampoo the seats myself. I have had my vehicles professionally cleaned for years, and have never experienced anything like it. Almost as if they didn’t even bother to try and dry the seats at all, which is unacceptable considering I was 1 or 2 customers and its not like they were so busy they were spread thin. Someone messed up. I have the receipt and can go back there today within 48 hours to have them clean the exterior of my vehicle, but I’d rather not because I’m afraid I might be rude. So instead, I’ve left a fair review here on Unilocal for you all to decide for yourselves. As for me, I will not be going back. I’m sure the exterior washes are just fine (pretty hard to mess that up), but I would not get the shampoo if I were you.

Will I ever return? Maybe. Right now, BlueWave in Allen has much better customer service and they let you use their vacuums for free. BW doesn’t have as nice equipment as Car Spa so that’s the only reason I MIGHT return to CS, but it’s not likely.
Pros: Really nice equipment. It’s a weird thing to be thankful for at a carwash, but they use a lot of soap, haha! You feel like you’re getting a great wash.
Cons: Kind of lame that they don’t let you use their vacuums for free. When you pull up, you’re not sure what to do and while they have a lot of people there, they aren’t that helpful. I saw at LEAST 6 people chatting at a picnic table when I pulled up to their station. I didn’t know if I was in the right spot since no one moved after 10 secs of waiting, so I pulled forward a little bit and one of them ran over and scolded me (lightly) for not being in the right spot. How the heck am I supposed to know where to go? No signage saying, «Wait Here» and no attendant at the spot I’m supposed to wait at.
Price is basically the same. To me, the equipment advantage goes away soon enough, but the level of customer service is something that can last a long time. And right now, CS’s customer service (when compared to BW), is terrrrrrrible.

Very friendly staff, brand new environment, got the platinum plus exterior wash with grand opening discount for $ 11. What a deal :)