Soom In Automotive

Very helpful, quick, friendly people. Abraham and everyone in there were very welcoming. The comfy chairs while you wait is an added bonus!

It’s a good thing I didn’t get my car alignment here. Sounded like a bunch of inexperienced people running this store. Top of that one of the guys cursed me out after I told them they were being technical. ¹⁰⁄₁₀ will definitely not recommend a place that says fowl language to a customer. Wouldn’t even explain what the «lifetime» alignment is but instead accuses my car. Explain what you can do, explain your advertisements, and have better attitude when a new customer comes into your shop. Very displeased.

Did the work but was approached with over $ 200 worth of unnecessary cautionary services. They did the work as requested rapidly and without issue. Just stay to your initial work request and keep on task.

I just moved over to this area and was looking for a new auto shop. Today, I went to Zoomerz on a whim, and they were awesome! I got an oil change, brake pads, power steering flush, and brake fluid flush. It only took an hour, and the prices were super reasonable. The mechanics were super friendly, and I will be going back.

Okay so my last visit here wasn’t good. Let me start by mentioning they have a lot of new people. The people who made this place awesome before no longer work here. So this place has turned into a rip off zone.
I came to get my hose for my windshield fluid replaced. They said we must do a diagnostic for $ 98. If I needed a repair that would go towards the price to fix it. They came back and said they had fixed the issues. Knowing I would have to drive home to McKinney I tested it before I left. Sure enough it didn’t work. This foolishness went on 3 times before it was finally done correctly. Turns out they never changed the hose they just kept cutting pieces off and thought that was worth $ 98. Which I think is high for replacing a hose anyway.
Customer Service: The lack there of.
— The employees park in the only available parking spaces in the front which is dumb. Who cares you have a BMW!!! Like really? They think their customers should have to walk around the building to get in, while they park right out front.
— Cocky/​arrogant: They act as if they’re the only auto shop in the area. When I asked about the pricing for the hose and a light bulb (I was going to add this on) they were basically offended saying” you can go and get your own parts if you have question about the price” WTF?
If you can’t explain the services your rendering then I will happily will take my vehicle else where. BYE!!!

At the recommendation of my dad I went to Zoomerz to get my oil changed. I thought their prices were reasonable and the staff was extremely friendly. Highly recommend!

The guys at Zoomerz are amazing! They called around to find the best price on a part needed for my car and went the extra mile to save me as much as possible on my repairs. I’d highly reccommed Zoomerz for your car needs, they’ll treat you like family and get you back on the road fast!