Cold Stone Creamery

cream tasted good but the scooper did the scoop the proper amount. my small was only filled about half way and wasn’t worth $ 4.

Overpriced for the tiny portion I got when I asked for a «love it». Then the girl was laughing at me when I told her how small it was. I’d rather pay .10 more for a «gotta have it» if that means giving me a portion that I’ve paid for. Totally stiffed me and rude. Never, ever coming to this location again.

With so many fantastic ice cream options in OC I don’t usually find myself at Cold Stone anymore, but my son was getting moody, so we stopped in.
No frills shop, but they did have a descent selection and service was good.
My son went with a small like it size of cookies and cream and added butterfinger pieces and loved it. I tried some any wasn’t blown away also the portion size was small for the price (over $ 5) and the quality just was not there, it was lackluster at best.
You can get great ice cream for so much cheaper that is better locally and not so commercial, I will pass in the future.

Ice cream is good, when they make it properly. There’s like one awesome employee, he’s an ice cream samurai (yea he’s Asian). He preps ice cream like you’re at Benihana. Would give 4 stars but the bathroom is always «out of order». I don’t think it is. I think the staff uses it as an «employee bathroom». Not cool.

The ice cream is great of course, but the staff is so dismal and depressing. And don’t give me a dirty look ’cause I didn’t tip you for mixing my friggin’ ice cream. Thanks for chopping up my Oreos… here’s a dollar? Yea no.
3 stars.

Great ice cream. Why is the bathroom always out of order, yet there is never an «Out of Order» sign posted. Not just recently, but for a long, long time. Not trying to be a conspiracy theorist, but do they just want to clean it after customers? Please fix it, I will be courteous. Thank you.

I like the location and have been quite happy with each visit. until tonight. My order was nothing more than ice cream, with some a few nuts — i ordered a coffee lovers w/​French vanilla. I would’ve returned back to the store, although we took our order home and found how poor it was prepared. Suggestion — please take the time to properly train and supervise your new staff.

I was unaware of the «close 15 minutes before actual closing time» policy. Especially when your employees give us the stink eye and intentionally ignore paying customers. Extremely dissatisfied and will never come back after being disrespected like that.

Been to this location a few times. The ice cream is just ok but the options for topping are nice. I tried the peanut butter perfection today and it was just ok, normally get just chocolate ice cream with strawberries and that is much better. My husband had the Rocky road and that wasn’t very good. Plus it is a bit pricey.

Cold stone is usually always spot on. This specific location does not live up to its reputation. I bought the biggest «to go» container. The girl that was working there hesitated to help me because she was «scared» to do it because she didn’t know how? And once i, the customer informed her to just fill it up, she didn’t even do that. She could have fit at least three more scoops in the pale. On top of that I ordered a large shake. The cups for shakes at this location aren’t traditional cold stone cups, they are much smaller Styrofoam cups. If u like cold stone, and wish to continue liking cold stone, don’t even walk past this location, and for heaven sake don’t go in. The intelligence of the employees here alone is enough to make u want to suck on the end of your old man’s 12 gauge.

smores ice cream creation-​graham crackers, marshmallow ice cream and chocolate all mixed together for a frozen spin on a classic campfire treat. a little expensive but its quality and delicious so worth it nevertheless. they also have non dairy options as well! (: waffle cones here are soooo good too. (:

We came in on a rainy day. No other customers in sight and the blonde behind the counter was annoyed we were even there. On top of it all, the manager supposedly holds the bathroom key to the public bathroom even on days they aren’t even in. Um, does your cooperate know you don’t allow customers to use the customer bathroom they paid to put in?! Crazy thing ever. Terrible location.

How can you not love this place?! Their ice cream is amazing and the mix ins are always fun. My favorite is their marshmallow ice cream with graham cracker and chocolate. Extra tasty if you ask me! The cakes are a little pricey, but I think the prices are well worth it.

Stopped in to get my daughter ice cream. It was pretty close to 10 PM and they weren’t super busy. Had a few people in line ahead of us. We were served fairly quickly and with a smile. They place could have used a bit of cleaning but other than that, I have nothing to say about the service except excellent.

I recently came here on a Sunday afternoon. I picked a few signature favorites to go and when I wanted to use my Coldstone coupon I got in my email, I was rejected from using my coupon. It was a little annoyed and I wished thw staff were a little more helpful. Thanks…

This review is only for the tangerine sorbet which I ordered a small and asked him not to mix in the pineapple but just add it on top. Due to my dairy allergy I can’t have the sorbet mixed where they serve ice cream. So he prepared my order in the back and gave me a regular serving which I really appreciate. The tangerine sorbet tastes like tangerine and was very refreshing on a really hot day. The pineapple would be much better fresh but I get why it’s canned. I’m glad they have one non dairy option here.

I finally checked out Cold Stone again after probably ten years and yeah, it’s still way overrated unless you are into some really bizarre combination which would be way expensive when you are done adding mix-​ins anyway. It starts at about $ 4 for the smallest size and that comes with one mix-​in. For that, you might as well go anywhere else (eg Haagen Daz) and get one topping. Same thing. If you want to really get into the Cold Stone spirit, it is an extra $ 1 each mix-​ins.
The basic premise of Cold Stone also yields ice cream that is partially melted when you get it. I don’t know about you but I don’t want to drink my ice cream. If I did, I would get a shake.
As for this particular location, they are not very cherry or heck, even hospitable. The girl behind the counter looked like she wanted to be anywhere but there (which I can understand) and I just felt like walking out of there because I felt like I was a huge hassle. A lot of the toppings were literally down to the last serving or two and some of the candy bar packaging at the counter by the door are sun-​bleached.

im not sure if i like this place. Its expensive & the ice cream is kinda blah. Id rather go to rite aid spend half & get ice cream that tastes good.
Or gelato near laguna for this price in a waffle cone & it taste like heaven. Will not come here

This is the place to come if you have a sweet tooth!
I found a gift card that I got for Cold Stone ages ago and haven’t used it yet. So, my boyfriend and I came here spur of the moment after dinner the other night. I don’t have any memory of ever being at Cold Stone before, so it was a new experience for me and it was fun to say the least.
I ordered the Peanut Butter Sundae type thing. It came with chocolate ice cream, peanut butter cups, regular peanut butter and chocolate fudge type stuff. It is amazing to say the least if you love peanut butter! I’d get it again. My boyfriend ordered some chocolate concoption and I don’t remember the name of it, but it he loved it!
One downside is that Cold Stone is pretty pricey. For the two items we ordered, the total was $ 10 and some change. I do have about $ 4 left on my gift card, so I know I’ll be back to use the rest of it one of these days!
Cheers!

Yum