Aliso Viejo Dental

The problems have been addressed and fixed. I came in for a consultation and everything went well. She provided a thorough and gentle teeth cleaning performed by Sharry. So far, she has been the best dental hygienist I’ve had to clean my teeth. She genuinely seemed to care for the well-​being of my teeth and gums. Having a dentist who cares is extremely reassuring.
Dr. Preda came in after and really put forth an effort to make sure things went well. To be honest, after this cleaning I wasn’t going to make another appointment, but it went so well that I decided to stay with them. Keep it up Aliso Viejo Dental.
They have some shnazy technology too.

I have to update my review. I’ve been a loyal customer to these guys for a couple years now, but recently they haven’t been solving my issues. I’m a regular here, unfortunately. I think I’m keeping them in business.
Three visits ago, Dr. Preda informed me I had a cavity on my lower side, as well as a cavity on my upper last tooth. My upper last tooth already had a filling, but Dr. Preda advised me that I’d cracked the filling some how, and that there was now a new cavity that needed to be filled on that tooth. With my dental history, this upsetting news didn’t really shock me. I have cavity-​prone teeth and almost all of my teeth have been filled. I thought I’d be done after all of them were filled, but apparently the torture will go on the rest of my life for teeth that need to be re-​filled. Cool. Anyway…
That appointment she filled and re-​filled my teeth. After she was done, Dr. Preda’s assistant tried to take a mold for my crown/​onlay on the upper side. After three attempts at getting the mold, (meanwhile, my mouth had been pried open for over 2 hours and my mouth is bleeding from being stretched so much…) she finally settled on one. In placing the temporary, the assistant bonded it to the wrong tooth! Dr. Preda had to come back in and drill the temporary out of my tooth (more drilling, yay!) because of her mistake. I understand the tooth is in the very back of my mouth, but come on…
Fast forward a couple weeks:
My new crown comes in. I visit the dentist to have my temporary removed. After I get a bunch of shots in my mouth and my tooth is prepped, we find out the crown doesn’t fit (SHOCKER…after the assistant’s 3^rd try at getting the mold, she clearly still had no idea what she was doing). So here I am, face numb, and sent home. Dr. Preda tells me we have to repeat the appointment when the new crown comes in. More shots next time! Never mind the fact that I’m taking off work to make all of these appointments.
Third and most recent appointment:
I have the permanent crown put on for the upper tooth. A few days later, I’m experiencing hot and cold sensitivity on BOTH my upper and lower tooth. What?! I thought I was temporarily done with this torture.
I’m going to have to get a root canal on the lower tooth (after the filling proved to be ineffective). So all of the pain and money associated with that tooth — out the window! More pain and $$$ coming soon. Why not just do a root canal in the first place?
I’m waiting for the doc to call me back regarding the upper tooth that she just treated.
I’m pissed and will be finding another dentist. I should have done this 6 months ago.

I called for a last minute appointment and they promptly scheduled it for the following day. I haven’t been to the dentist for a while so Dr. Pedra was very honest explaining my treatment. The following day I was scheduled for a root canal and a crown. Dr. Pedra was wonderful treating my tooth. As a result I didn’t have any pain after the procedure. I also learned about Dr. Pedra holistic approach on not using amalgam fillings. She is my kind of doctor:) My family lives a pretty healthy life style so amalgam fillings don’t really fit our profile.

Dr. Preda is a wonderful dentist. She is very efficient and effective. She cares for her patients comfort during and after procedures. Her office staff is wonderful. I get follow calls after my sessions to make sure I am doing okay.

Dr. Preda’s office is great. Everyone here is friendly and caring. I’ve come here for my regular cleaning and also on short notice for filling a chipped tooth and have always had a nice experience here.

Dr. Preda is the best! She really cares about her patients and immediately you know that she has your best interest at heart. Her office has up to date equipment and procedures. She is knowledgeable and so is her staff. She does a lot in the community too and she even has a loyalty program to thank her customers! After over 20 years with my previous Dentist, now I’ll be going to Dr. Preda.

Very smart and knowledgeable dentist. No pressure to perform treatment. Tells you her recommendations and you decide. I chose to get the deep cleaning from Hygienist. Best money ever spent.

Hands down the BEST Dental office in town. The staff are so warm and welcoming. They are super friendly, clean and actually care for your needs. The front desk personal are super accommodating. The dentist is great, very informative and treats you so kind. Im happy that I found a great place for our family.

Well, I really do not understand this. I walked into this office on Friday afternoon with a request to see a doctor for a brief consultation. I was told that a doctor is booked (which is totally understandable), her medical assistant politely offered me to wait while she would go and ask the doctor if she (Dr. Ruxandra Preda) could see me. When the assistant got back she said that the doctor agreed to see me next day at 1:30pm. To avoid any misunderstandings I asked her again (just to make sure that my appointment was tomorrow) but got a positive answer. The assistant also took my full name, my insurance info, my phone number and entered it all to their computer. I took one of the business card and wrote the time and a date of the appointment on it, loudly pronouncing every word.
Next day (which was Saturday) I came (with my husband) 10 minutes prior to my appointment and to my surprise saw that the door was locked. We both thought that perhaps everyone left to lunch and just waited there. At the time of my appointment no one showed up, however we waited for another 30 minutes anyway, hoping that someone definitely would show up, but alias. nothing changed. Then I called the office (twice) and after the machine picked up I left a message. In my voice message I said my name, that I had an appointment and that I had been waiting for someone to open the door, but door is locked, asked them for asking them to call me back. But, alias … no one showed up, no one opened the door, no one called me back.
It seems to me that this doctor and a staff aren’t real and its no way that i could trust them!

Your Dentist has to be someone you can trust. I have had such a great experince here. From the friendly staff and assistants (Stephanie and Bri) to the great work Dr. Preda has done; everything they do is quality and done with care. After a loooong hiatus from visiting the dentist (8 years) I had finally came in first due to a tooth ache, which ended up being a root canal. She fixed me right up. Since that day i have overcome my fear of the dentist and have continued getting dental done by Dr. Preda. MY TEETH FEEL GREAT! and not once did i feel taken advantage of or overcharged. The work she has done on my teeth is excellent.
Mike Crawley
Newport Beach

I highly recommend Dr. Preda. She is kind, compassionate and is highly skilled. I have a fear of dentists but not any longer with Dr. Preda. The office is warm and inviting and the staff welcomes you like family. I recommend Aliso Viejo Dental with no reservations at all!

I have complete dental anxiety, but ALL of my worries quickly vanished by the wonderful people at Aliso Viejo Dental. I had an emergency and the fit me in same day, and without feeling rushed or that they were doing me a favor. They were calm, and thoroughly explained everything that they were going to do. I even made it through without Nitrous! I would highly recommend these guys to anyone needing dental work. The office was very clean and everyone was completely genuine, even though I probably came across as a stressed out maniac. Thank you so much for everything, AVD, you’re very much appreciated. I’ll be back very soon now that I know I don’t have anything to worry about.

Friendly people, great skills and professional service :) would recommend to a friend or family member! I had no problems and my teeth are perfect!

I have been to many dental office’s. I must tell everyone I have finally found my perfect dentist. The staff is amazing and the dentist is so good. I have always been scared of going to the dentist but here they are so gentle and caring.

I came to see Dr. Preda after my old dentist could not resolve an ongoing, painful and expensive problem with one of my teeth. Dr. Preda immediately saw that my tooth could not be saved. She pulled my tooth & replaced it with an implant. The problem was solved quickly & effectively. Needless to say, Dr. Preda is our new family dentist.

The staff is very friendly and made me feel very comfortable, considering how long Its has been since I have been to a dentist. no guilt trip just warm welcome!

I love Dr. S, she’s so nice. I hate going to the dentist but these ladies are awesome, my teeth and mouth has never been cleaner and healthier since coming here. I love that they stay on top of all my cleanings, care and even my billing. They always work around my busy schedule and will deal with crazy PPO and flex spending account requirements.

First, I have been to two other dentists in OC who did not find half of the problems that this place did. Preda checked every tooth, my bite, my jaw, and gums in detail.
Nicest, most helpful staff ever too. Both girls in the front office are so helpful, knowledgable, and friendly. Both doctor Preda and Soliemiani are so nice and made me feel as comfortable as possible during a pretty invasive procedure. I would recommend this office to anyone.

I was enticed away from my normal dentist to visit here, via a direct-​mail coupon for X-​rays, exam and cleaning. Competent and professional Brianna presents a friendly phone voice and pleasant first impression of the office. But that was where the warmth ended during my visit.
The lobby was moderately pleasant, tastefully decorated, with coffee offered. I did find it a bit odd that all the usual scholastic certificates, diplomas and other credentials that are normally neatly displayed in frames, had instead apparently all been custom burned along their edges to give that old-​world look and haphazardly displayed behind glass.
In the starkly lit treatment room, although I’m sure the instruments were sanitized and everything was properly surface-​cleaned, I noticed wear and/​or ground-​in dirt in the treatment chair and other equipment looked aged. Speakers were oddly placed on top of the computer on the floor at my feet. In summary, the presentation was not first-​rate as I typically expect at such a care facility.
Dr. Soleimani and an assistant took turns working with me, alternating among being somewhat distant, abrupt, scolding and even awkward throughout my visit — and this was just a simple exam and cleaning. The assistant — while friendly — seemed to be poorly trained, struggling to take steady pictures of my teeth with an intra-​oral camera, then struggling to navigate the software (while I watched the screen patiently).
Neither was skilled at using small talk to make the visit more pleasant; rather, tasks were begun with little to no introduction, discussion, etc. and tools were very often left in my mouth for very extended periods, leaving me to signal the need to swallow, talk, etc. At one point, the dentist gave a long-​winded monolog about how I should consider an electronic toothbrush, not allowing me to interrupt that indeed I already use one exclusively.
I’ve used a variety of dentists over the years and can now recognize those who go above and beyond, and are worth a little extra for that premium service. This office was probably worth the deeply discounted first-​visit rate, but I don’t plan be back for further service.

Dental care is great but they just recently started harassing us about a bill. The last time we went in was two years ago! I thought we were paid in full the last time I left. I just paid I large amount of money I don’t believe I owe just to stop their threats. So the moral of the story: get them to give you something saying paid in full when you leave.
BTW they claimed they tried to reach us but we NEVER received a call or a bill.
Of course even if we still lived there I would not return.