I really think dr. Lai is a good doctor. He does take the time to sit down and try to find out what is wrong and makes you feel comfortable by making small talk. My dad and aunt is his family doctor for years. The staff are very helpful and nice. I got introduced to him last year and came back to him again 2 days ago because of a cold. I don’t have insurance so they charged me $ 50 copay. So his office is located on main st. First floor. Pretty small. Just look for the address 425 and go into this white building. Right before you walk out towards main st the office is in the corner. Not hard to miss. So he has 2 offices. One here on main and the other one on Garfield monterey park.