Royal Service Center

Cannot recommend this place in good conscience. I live close by so I left my car early morning with a request to check out the wheel alignment or tire balancing. I knew something with the wheels was «off.»
Was told all belts in all tires were broken and I would need all new tires. The tech showed me how he knew. And his «test» didn’t pass muster with me. My tires are 2 years old and it doesn’t make sense with the type of driving my little hatchback does that all belts would be broken. Hmmmm. I also knew I had a 75k mile warranty on those tires from Just Tires in Vienna. I was too suspicious and left. The next day I took the car to Just Tires in Baileys Xroads for a diagnosis. One — ONE! — tire needed to be balanced and they adjusted the alignment slightly, and off I went within 30 minutes! NO CHARGE! No belts broken!
Sadly I cannot recommend the dishonest practices or just plain incompetent technicians at the shop. I was hoping since I was new to the neighborhood I could find a close and reliable service place but it is not this place. Will continue to go elsewhere

Great working with Jim. Needed tires ordered them on
shipped to Royal next day and installed within an hour at a very reasonable price.

Told point blank that they would not honor the pricing of $ 109 posted outside for brake replacement — despite providing my own parts!
Reason given for not honoring the pricing posted at every pump? «They’re old signs.»
I’ll be reporting for false advertising. I certainly wouldn’t trust a shop that won’t honor its own pricing on its own property. Would you?

My daughter had a flat tire over a weekend, and we were concerned about having her drive on a «donut» any farther than necessary. The installed price at two local tire merchants equaled Royal Service Center’s, and they had the tire in stock. The Unilocal reviews were terrible, though, so we ordered the tire through Tire Rack Monday, regular delivery. We got an email that it arrived Tuesday afternoon, and within minutes, a call from RSC asking when we wanted to come in. I took the car in early Wednesday, and was in and out in about 45 minutes, with no hard sell that the wheel needed to be replaced or that both tires had to be replaced. Jim himself moved a back tire to the front, installed the new tire on the back, checked the pressure on all 4, and I was on my way.

Very well priced and comparable to other places if not a little cheaper. I’ve had my car fixed a few times they’ve been really responsive and fast. Emissions was also done pretty quickly. I will definitely go back for any car problems.

Everybody is fairly pleasant and friendly, however it is pricey and a dump (think slums with 90’s hospital waiting room furniture). I ordered 4 tires for my 2012 Evo MR off of
, and even called to ensure they could accommodate my order prior to placing. Was told they would call me upon receiving of the tires, but they did not. I received a receipt via email saying they had arrived and finally after waiting multiple days, I had to call them. The reception office is also a completely different building then the waiting area so have fun walking the quarter mile to wait. I would not come back.

I had to get an emission test for my vehicle, and this station was listed as an accredited place to get it done. The guy who worked on my car was awesome — he told me to by first thing at 7am in the morning (since when I arrived, it was closing shop), and he said he’d get my car in and out in 5 – 10 minutes tops. Well, I showed up the next morning, and he got to it right away. Prices are comparable to any other emission/​inspection sites. There’s also a little customer waiting room with comfy leather chairs with a TV where you can relax and wait. I highly recommend this place for anyone who wants their car to be checked out, or if you have any car testing to do! Definitely got the ‘royal service’ that morning!
+friendly mechanic
+emission testing appointments

An hour to swap 4 wheels that are already mounted and balanced? Could’ve done without the attitude as well. This is why people don’t trust service shops anymore.

Ok, so my new roadbeast failed inspection this time around, but this is still one of the best places in town to get your car inspected. Unlike so many places that see me rolling up in a vintage classic from the late 80s/​90s, this shop doesn’t see dollar signs. They are fair and really make no attempt to roll you straight into their repair shop, which is always a red flag for me that I’m about to experience a mechanics version of an OZ shower scene (In case, you don’t have HBO, there are no ruby slippers in this nightmare, friends).
So, If they are so great, why did my new Roadbeast fail? Well, it seems the Commonwealth of Virginia feels that my brand new tires need to be on my car rather than in the Roadbeast’s mobster size trunk (Hey, I was saving them for a rainy day). And the Roadbeast Mach VIII (yes, there have been 7 previous versions) emissions reading was just a few points over the limit. But not to worry, the attendant, gave me a list of things to do and replace that should get the Mach VIII legal in no time. So with a new air and fuel filter, some high0test gas, and a good cleaning, my 1989 Crown Vic LTd with just 100,000 mi should be sporting those all important inspection stickers in no time. And at the price of just $ 1500 the mechanic says I’ll be ahead of the game one I’ve had it for a year. Just another another feature offered by Royal Service Center, automotive counseling those clinging to Detroit’s past. (pic of the Mach VIII included with this review).

This place is TERRIBLE. Completely untrustworthy. The place is a dump, Jim at the front desk is aggressive and very rude. They advertised services they do not offer and cannot be trusted with your car. STAY AWAY.

I was looking for a shop to do a wheel swap on my 2013 Jeep Wrangler and I found their contact info on
. I called to get a price quote, reasonable, and set up an appointment. Now, let me tell you that It can be tricky to be a meticulous type-​a customer in this day and age, but the fine folks at Royal Service Center’s attention to detail made me feel quite at ease with their work & skill level.
A pleasant fellow named Jim greeted me up on my arrival and unlike most shops (or every doctors office you have ever been to), they were ready for me right on time. I reluctantly handed over my keys and a *very* happy tire tech changed out one wheel at a time to ensure the tires all ended up in exactly the same position on the new wheels while singing and smiling the entire time. They had no trouble working with TPMS sensors and aired up my tires using precise digital pressure gauges.
There’s not much of a waiting area, but then again this is a service station not an expensive car dealership w/​espresso machines, Italian leather couches, & flat screen TV’s. There are a few chairs and a bench, but there’s also plenty of places to walk to with in 0.25 — 0.5 miles to get a soda/​coffee/​burger/​sushi. If I am allowed one complaint it would be that their hours of operation were a little tricky for my schedule, but they’ve had the same hours for 19 years I’m told so it obviously works for them.
Bottom line, this type-​a customer has a new tire shop. And that’s saying something.

I took my jeep here and they were great! They didn’t try to take advantage of me or try to get me to fix anything other then what I came there to fix. The employees were very nice and helpful. Another thing that may be useful to anyone in need of a car repair would be this new company I recently found out about called Bidometer (
). You tell them what you need repaired, pick several shops, and the shops bid on the job, and you get to pick the best deal. I will definitely be using them in the future!

Good experience with this place via
. Quick, efficient, and no attitude problem (which isn’t typical with car mechanics).

If you are looking for a last minute, same day propane fill up, Royal Service Center is your place. It is SLIGHTLY less expensive than Propane Taxi (not enough of a savings to get me to abandon Propane Taxi) 4 gallons cost me about $ 19.00 before taxes.
I feel bad giving it three stars, because it is fantastic at what I wanted (propane) so I am upgrading to four.

Replaced a set of tires for our 2005 MDX. Ordered from
and had them delivered to Royal. Jim called as soon as they were delivered and scheduled an appointment for a Saturday morning for service. Great price. Took only an hour and was the most pleasant car service experience outside of a dealer. Would definitely recommend and return for other service.

Definitely got the Royal treatment here. Came in because woke up to find a flat tire on my car. I have a compressor and was able to fill it up and drive it to Royal to see what’s up. Their regular mechanic was on break but the guy behind the register told me to pull it to the bay where he lifted it, took the tire off, found the screw in the tire, remove it and put a plug in it, and remounted it. Total time, maybe 10 mins.
It was definitely the smoothest part of my day and best $ 22 ever spent.
Oh and they have gas too.

If you run out of propane during that Sunday night barbecue, Royal can save you. They’ll refill that LP tank so fast, you can finish cooking the chicken before your guests know what happened.