KFC

Terrible customer service! One of the female cashiers is so unwelcoming she literally ruined my night. It’s like she doesn’t wanna work there at all. She could ruin the business if she’s gonna keep that up with her bad service. When i asked her for something she literally just looked at me and went back to what she was doing. I don’t know about others, but Im not going back there.

Hit or miss. Like today is a miss. How is it that my Kentucky grilled chicken thighs don’t have any skin? 1 time I was given the wrong order. I’ll say this. Check your order before you leave. This store needs a visit from corporate. Asap.

It”s good fried chicken, efficient team, never been inside.

Horrible. Horrible 15 min for two chicken little sandwiches at the drive thru and oh… still waiting.

Normally I’m all for KFC, but for a while now I just get more and more disappointed. They always gip me in some way on my order (wrong meal, watered down drink, missing item — usually the chocolate chip cookie… and you don’t mess with a woman’s chocolate… in any form).
Tonight I went for a midnight snack after church. I ask for my favorite, the KFC Bowl, and she tells me they only have chicken because they’re closing. Not gonna question it. K, no problem. I then ask for chicken/​hot wings and she says they don’t have any because they’re closing. Well, what kind of chicken do you have?! It would have been more helpful for you to specifically tell me what you DO have that can be ordered instead of letting me guess through your many chicken items — because, hey, KFC’s all about chicken! So I just asked what chicken items they do have and she replies «No, no have because we closing.» I asked to be sure, «So you don’t have any food to sell because you’re closing?» I got a no and just thanked her and drove off… but I really wanted to use an expletive… or three.
According to the site, I still had an hour before they closed. List the correct time, please… As you can see, little mistakes like this are extremely critical when your stomach is talking to you or touching your back! Now I’m still hungry and nothing else is open besides McDonald’s and my only safe item there is a fudge sundae… and it’s too late for that! LOL Let’s get it together!

Just got off the phone with KFC corporate office because it was that bad.
The chicken should have been crispy but I guess to this location crispy translate to rubbery and greasy.
We ordered an 8piece meal for the family and we could not eat it. The chicken seemed as if it was old, the biscuits cold and the slaw was dry. The worst part to me was the fact that we received 2 wings that where super small and broken up. It looked like the wings where pieced together by a two year old at a craft event. I will never return to this place again. What a waste of 20 bucks

I decided I’d do a Japanese-​style Christmas Eve and went to buy my traditional bucket of chicken and sides. It’s conveniently located right off the highway and I found it with no problem. There was plenty of parking at the front (but that may have just been because it was a holiday) and the drive-​thru/​inside was completely empty.
There were three (miserable-​looking) workers that I could see and no customers inside. There was a handwritten note on the door stating their holiday hours, so I can only imagine those poor KFC workers who had to work on Christmas Eve. Suddenly I felt like a jerk for being there and keeping them open. I quickly ordered my bucket and sides.
I used their bathroom while I was waiting for my order to be ready, and I was really surprised by how clean it was. I’m not sure if it’s because it didn’t get any use all day (again, because of the holiday) or if it’s always like that, but it was pretty impressive. My order was done by the time I finished admiring everything.
It was a ~20 minute drive back home, surrounded by the aroma of a fresh-​ish bucket of fried chicken. The drive felt more like an hour. I finally made it home and could get down on my big olé bucket of chicken. I was surprised that the chicken stayed crispy during my entire ride and there was minimal grease. The pieces of chicken were nice and big (a welcomed surprise from the pieces I normally get at KFC) and the container for my sides were so full they were practically spilling over. It felt like the Twilight Zone or something. I’ve never had non-​greasy, large pieces of chicken and full sides!
I’m still giving it 3 stars rather than 4, though, because I know this is too good to be true. But trust me, I’ll definitely be back on a regular day and if the service is as good as it was the first time I went, I’ll update the rating because I know I’ve truly found a hidden NoVA gem.

When I want fried chicken, I head to this KFC. I have had no problem with the taste, texture or flavor of the chicken, biscuits, and the sides.

Wish I went to Popeyes. greasy, bland. Even my kids agreed — worst take out ever. The only redeeming thing was the free cake that they gave as a special offer… not made by kfc — may explain why it was edible. Wont come back.

This KFC used to be fine a couple of years ago, but our last few visits have been awful. The chicken has been cooked until it’s dry and our orders haven’t been correct. We tried to contact them about both issues and never heard anything back. I would recommend trying just about any other chicken place along route 1 for better food and service.

Vile!!! Been to this KFC a few times and it has been borderline ok, but tonight sealed the deal. The chicken was the greasiest I have ever seen. It was all stuck together in the bucket and there was about a half inch of oil at the bottom of the bucket. Also the gravy was so watered down. Also our «large» sides of potato wedges were barely ¹⁄₃ full. I will never ever ever go back to this KFC. Popeyes or Roy Rogers put this place to shame! Stay away from here.

Too my surprise this KFC interior is better than other locations I have been to. I don’t rate the food as much since the food is the same. However, in terms of quality the food was cooked well and tasted as close as possible to franchise standards. Although, the employees didn’t appear to be overly excited to work there (typical fast food environment), they took my order promptly and accurately. The place was clean which to some extend lets me know the place is taken care of. Not like other nasty rundown KFC. It wasn’t busy so maybe thats why me experience was great. I’m surprised on the other reviews. I wonder if I am the exception to this KFC ??? :) I’ll visit again & give a fallow up

If you have been to one KFC, you have been to them all. This KFC is good. I love there rotisserie chicken. It’s so flavor full. The only issue with this KFC was the amount of time it took us in the drive thru. Other than that, I enjoyed my food. My coleslaw was a bit too sweet but I am not sure, if they make it in house or if it comes like that.

Oh, Colonel Sanders, how you have let me down with this store. First off, to be fair, this is the closest KFC near my house, and I would take KFC ‘s worst efforts over that of Popeye’s best any day of the week. I am a KFC fan, and I know the Colonel’s origin story as well as that of Superman’s or any other hero fighting for justice. Yes, I’m aware how you failed at countless business enterprises to finally settle on selling pressure cookers with your excellent chicken recipe, and how that recipe soon swept the world in delicious spiciness. I’ve tried your chicken all the world over: In Indonesia, it was my first meal after a week long illness with the Bali Belly (no mash potato and coleslaw. bummer). In England and New Zealand your original recipe helped fight off homesickness. In Japan, I learned that was a Christmas day tradition with the Japanese, and I even tried some strange KFC dragon roll in China. no thanks, original recipe all the way, my dear Colonel. So I’m true lover of your chicken, Colonel. Why, I’ve even gone on the internet to research your secret recipe, and I am pretty sure it consist of the following:
1 teaspoon ground oregano
– 1 teaspoon chili powder
– 1 teaspoon ground sage
– 1 teaspoon dried basil
– 1 teaspoon dried marjoram
– 1 teaspoon pepper
– 2 teaspoons salt
– 2 tablespoons paprika
– 1 teaspoon onion salt
– 1 teaspoon garlic powder
– 2 tablespoons Accent
Don’t worry, Colonel, I will never tell. It will be our secret
So, with all this, I was surprised to find that my biscuits and original recipe drumsticks at this store were just a little dry. And of course there is the my beloved coleslaw which was slightly watery. I realize that human error can lead to such failures as the attendant not place my soda in my takeout order, but a chain restaurant usually means consistency in product. Not, sure happened here, Colonel, but they dropped the ball this time. Still, as it is the only KFC in town, I will must likely return… I just hope things are back on track next time.

I am giving this place 2 stars and here is why.
I am waiting for the zombie apocalypse and KFC is allowing me to survive just a bit longer by providing the dead with easy targets.
If you are offended, then I am probably talking about you and I hope you don’t choke on your biscuits while screaming for your life as the ghoul tears past the several layers of gelatinous fat lying sub-​dermal in your neck.
Don’t get me wrong. I don’t have anything against the dead. (Morbidly obese people and zombies)
I think that everything on this planet has a purpose. The Walking Dead’s Shane knows this too well. Just ask Otis. He shouldn’t have grabbed that KFC Go cup.
Since we are on that, let’s talk about the KFC Go Cup. The commercial says it’s a snack. Who the hell eats a whole potato and half a chicken for a snack? Even a middle earth troll would think that is a bit much for one person. It scares me to think what an entire meal looks like. I am sure there are people out there who can crush and entire bucket of chicken by their lonesome and I say more power to you.
But thanks to the brilliant minds at KFC, now you can roll up to the to-​go window, order a cup of grease, a dead bird and a deep fried spud, clean out your cup holder of old lottery tickets, gum wrappers and fingernails with skin flakes and drop that bad boy in.
OOOOOOOOOOH BOY! The goodness. Now you’ve got greasy fingers on the steering wheel, pull out into 3 lanes of traffic, lose control, drift into oncoming traffic, slam into a car covered in reflectors fly through the windshield and lose half of your skin in the fric-​n-​slide. (Kinda like a slip-​n-​slide except with friction and ends with your careening into the concrete median)
Now you lay there, covered in glass and grease, a fire burns in the background and if that doesn’t attract the undead, I don’t know what will. Hopefully I will be able to get a running start. I’ll even drop off some napkins for you as I hurdle over your body while you struggle to pick the glass out of your last potato wedge.
Thanks KFC for allowing me to live another day!

Worst KFC ever. Ever. Admittedly review is for service. The food itself is fine and what you’d expect from this chain.
We dined in. Were the 2^nd people in line and yet it took 15 minutes for us to be served. Guy behind the register was clearly overwhelmed and the manager is hiding in the back. Register boy at least got the order right when repeating it back to us — hooray for small miracles. It then took 16 minutes (yes I timed it) for our food to be ready. And nothing was special ordered.
If I’m going to wait 30 minutes to eat, I’m going sit down. It’s called fast food for a reason, people!