DePaula Chevrolet

Depaula Chevrolet holds up to the reputation my salesman was Rob Abelino very laid-​back no high-​pressure sales I highly recommend Paula!!!

The service department here is why my next vehicle purchase will be at DePaula. I’ve been made to feel like a VIP since day 1.

Michael Donadio took good care of me and in getting me into a vehicle that fit my life style. Joe (in finance) helped me fit my new vehicle in my budget. Levi really helped me in getting to know all the bells & whistles on my vehicle… WHAT A SUPER TEAM !!

The customer service at DePaula was excellent. The salesperson, Tyler, helped me find a car that fit my needs and budget. He was very accommodating. DePaula also had a technology person, Levi, that went over every button of my new car, which I’ve never experienced at another dealership. Thank you so much, DePaula!

Chris cook is an excellent person and she really helped me out when I got into my first accident in New York. This review is for the collision center where Arial and Chris work. Thank you for saving my Honda and giving me a loaner for the time being! Excellent customer service and this is my go to for car parts, repair and probably my future SUV since my loan car was awesome. The prices are reasonable and the work is of excellent quality.

The service was quick and shuttle service was great. I thought the whole experience was very convenient.

Just bought a used car from their smaller lot on Central Avenue. The car was incredibly priced, but they were still able to negotiate some money off the asking price. The warranty is bar none, amazing.
Joe Fifield was an excellent, no pressure salesman. The entire team was great and helpful. I would absolutely return again!

Very efficient, fair and competent service. We have 3 in Chevy’s in the family, and love the service we receive. Used to buy VWs, but the service and expense was not worth the grief.

We have purchased 4 vehicles from them over the last 5 years and have been totally satisfied. The sales department came through with great pricing every time, but the icing on this cake is the service department they go out of the way to move your car through and they even wash before returning it. This is a first class operation Kara you should be proud of the dedicated people you have hired. Keep up the GREAT work. Barbara and Patrick

The problem with DePaula Chevrolet is that they are just too good. I spent a long time researching Chevys in the area, and these guys had newer cars for cheaper money. Too cheap. I found a 2013 Chevy Cruise for $ 13K in perfect order and I love that car. It runs like a dream. But I didn’t pay nearly enough for it.
I’ve been driving my car around, and I love it. It smells nice, it runs smooth, and it’s a great ride. But I paid so little for it. These guys just aren’t taking my money, and that’s a problem. How can I flaunt this status symbol of mine if it costs so little?
Earlier, I had wandered over to De Nooyer. They had a bunch of 2011 Cruise’s on their lot, but their prices were all at $ 14.5K. That’s $ 1,500 for an older car. Looking on the inside, the De Nooyer car had dog hair all over the back seat. I guess that $ 1.5K covers the big dog smell that’ll forever be in my car?
If you head over here, ask for Mike D. No, not the infamous founding member of the Beastie Boys, but Mike Donadio. He was laid back, answered all my questions, and didn’t pressure me into getting a car. He even let me think about the purchase overnight before I got it.
DePaula Chevrolet took care of me, but I fear they aren’t taking care of themselves, because they are charging way too little for their vehicles.

I have bought 4 cars from Depaula over the years. Their sales department is wonderful. My salesman has been there for years and George treats me like family. So outgoing and willing to please me. They go out of their way to make sure your happy!
The service department is what sets DePaula apart. It truly is too notch! It is one of the reasons I will not go anywhere else! Mark my service advisor goes above and beyond every time! Tom is just great also. They both have helped me with any issues I have and always make me feel important to them. Not just another customer but important!
I highly recommend DePaula Chevy. Their sales and service departments are just perfect! You will not find another dealership who will treat you as good as Depaula does!

These guys are great. I bought my car here and get it serviced here, and they’re always super helpful and upfront about everything. Service appointments are easy to get, they do a good job, and get your car back to you when they say they will. Good dealerships are hard to come by — highly recommend these guys!

DePaula people are always upbeat, knowledgeable, professional and helpful. In this case the mechanic was like Sherlock Holmes tracking down an electrical problem that caused the radio to turn off, the dashboard screen to go blank and the directional signals to go silent. He traced it to a defective negative battery cable. Great work Neal!

Good group of people. Every time I come in, welcomed with a smile. Anytime I needed an appointment, they always have me in the next day, unless a part needed to be ordered. Always been up front with whether they had a part or not. When a rear wheel bearing went few months after I bought a 2013 Malibu, even though it was still on warrantee, there was no issues getting it taken care of. When my Malibu Eco (hybrid) was bought, got the financing I wanted, payment I wanted. Didn’t get to drive off the lot with it, only because my car was still on a delivery truck from Michigan. I can’t be happier with my car. They even top off my fluids and wash my car for me. Happy with sales and service at Depaula. While waiting there’s always coffee, hot cocoa, snacks for while you wait.

This place is always great Dave is always a pleasure and he always gets our commercial trucks in the next day and doesn’t make us wait long for service and they always take care of our vehicles that we’ve purchased here

I bought a brand new 2014 chevy cruze here the sales man was incredible! He was funny, easy going and made the process as easy as possible; however, what happened after I got my car is the reason for my one star review… After just one week my car started making this terrible clicking noise it was really loud! I made an appt and brought it in, I asked for a rental car and was told no (my car again had about 800 miles on it also I was part of the «red team») they called me and told me there was no weird sound and that cars make noise (thanks). Then I went to DeNooyer who said the belt desperately needed to be changed, however the noise was still there. I called depaula again and they told me they couldn’t help because they saw no issues. I went to a dealer in Binghamton and within 20 seconds he knew I desperately needed a new water pump… Depaula really let me down, buying a new car you never expect these types of issues and their service department was rude and did not try to help me at all. Don’t go here, it’ll be a very expensive headache.

It took several days for the issues to be resolved, but I was happy to have a loaner while my car was being repaird. Runs good improved gas mileage. Thanks

These folks were nice enough, but when a deal couldn’t be struck, their good business practice ended there. I placed a down payment for a solid vehicle, but due to poor credit 19% interest was the best they could offer me. Here I am now nearly 3 weeks later, and I still have not been refunded. This is why I hate dealing with a large dealership. In the end they are all the same. They will tell you whatever they believe you want to hear just to make a deal. They only give good customer service when it is convenient to them.

Nice folks. Let me charge my Volt. Nice set up and selection.

I got the car I wanted for the monthly payment I could afford. Anytime I’ve had a problem or just needed regular upkeep I’ve gotten in the same day as I called without an appointment! All free under my warranty and they even have a shuttle to bring me to work while they’re working on my car and pick me up after! Amazing!