Sleep Train Mattress Centers

Bought 4 matresses from Sleep Train in the last 3 years. 3 of them bought directly from Alameda Sleep Train. The sales team in Alameda are super helpful. They help you find the right mattress and get you the best deal! Quincy helped me buy 2 mattresses for my nephews and they are super happy with their purchases. Sleep Train delivers around the bay area, San Jose in our case, so it is not a problem if the final destination is outside Alameda.

Charmain was awesome! She asked me a few questions and then showed me to my dream mattress. And she threw in a pillow deal (not one of the cheapie pillows either). Overall they are super nice, and on top of it.

Jason Lee was extremely helpful, answered all my silly questions (my first time buying my own bed), and he made my bed shopping experience easy.

I wanted a new bed before the holidays so I decided to go into the new Sleep Train in Alameda. Charmaine was very knowledgable and professional. Today I find out (delivery tomorrow) that the bed frame I ordered is not coming with the bed. I am wondering why wasn’t I told this week’s ago when I bought the bed? Perhaps I would of made different plans if I had known. I wanted to do this review after I got the bed but I felt I had to respond after getting 3 requests for a review since I bought the bed. That is my review so far … I have not gotten the bed yet.

Bought two mattresses here from the store manager — Quincy. He was great and made the buying experience really easy. Same day delivery and follow ups to make sure we were satisfied. Very pleased with the experience and would recommend you ask for Quincy.

I would absolutely recommend this Sleep Train location to family and friends. The staff, especially Jason, are professional, fun and know their product. They weren’t pushy and really listened to my wish list and the amount of money I could spend. Jason worked hard to stay in my budget yet get me what I needed. Go check it out.

Incredible customer service. After the initial delivery crew failed to squeeze my new queen size mattress up my narrow crooked stairs the store manager Quincey and a coworker took time out of their day to work with me and get the mattress set up. I was very impressed with their professionalism and commitment to satisfy their customers. I would recommend this sleep train to anyone!

These guys are amazing! My family and I have purchased numerous beds from this location and have been nothing short of amazed with the level of professionalism that each and every member of the store has shown us! I referred at least 5 friends to this location and they have all walked away saying the same things. By far the best mattress shop in Alameda!

Quincy was smart, informed and really had a better solution than my own when I walked in! I have NO regrets on the mattress I ended up purchasing.

This goes out to Jonathan Chukwu!
I’m that annoying customer who comes in on a random night 30min before closing with my bf. I had zero expectations of buying and only came in for a quick look so I could take note of what I wanted to buy in the future since I really needed a new mattress.
Jonathan was so helpful ! He walked us through in finding the right mattress, didn’t rush us, and was really cool to shop around with. In the end, the temperpudic was the most comfortable. But they’re super pricey in general.
I don’t make a lot of money, and was honestly going to get a new mattress once tax season came around. But Jonathan really helped me out and found a previously used one for me. I honestly didn’t mind it at all since they re-​sanitize the bed, and come at a discounted price compared to brand new.
I must say, never shopped for mattresses before, but it was such a pleasant experience. Jonathan really took such great care of us the whole way through. He went above and beyond and I can’t even appreciate that enough.
Delivery was quick and easy. I’ve had my bed for about two weeks now and it’s been great! I’m having less back issues, and sleep a lot better. If anyone were to need a new mattress, Jonathan is definitely the person I’d recommend, and he represents Sleep Train well!

Just bought our son his twin xtra long mattress here. Great experience. Rafael was awesome. Knowledgable, helpful, friendly, and not your «in your face pushy salesman» type. Will definitely come back. I recommend this place highly!

I got a nice twin xl (split king) mattress here and Jason P was very patient and helpful. They offer free delivery and comparison based pricing if you saw a similar product you liked elsewhere. I came back the next week and Quincy helped me. Both were excellent, and I’d buy here again. I doubt if I’ll use their 100 day exchange policy, but that’s nice too.

So, I basically want to make the guys at Sleep Train Alameda my personal friends. Why? Because I found them immensely helpful, knowledgeable, full of integrity and understanding.
First, it is safe to say I may be crazy when it comes to beds. I can not find that «Goldilocks» sweet point with a mattress. So, in the end, I did not find a bed that worked for me through Sleep Train. I need a 100% latex bed and they do not carry them. But, I must say, Quincy and Jonathan did EVERYTHING they could to help me. They are full of expertise, SO caring and intensely authentic, and they really worked with me. I tried a Stearns & Foster bed that is «almost» the perfect bed but still not quite right. Sleep Train took the return and made it easy, did not press me for the sale and were just gentlemen about it. Sleep Train carries a huge selection including tempurpedic. That combined with good old fashioned kindness just makes this a great store experience.
Again, Jonathan and Quincy – I love you guys!

Greeted by Jason, worked with Quincy and he was great! Was able to work with me carrying around a 2 year old who decided to have a meltdown in the middle of the store. Was able to test some beds, but I actually came back in the evening with my husband. They were able to find our previous Sleep Train purchase from like 3 years ago and showed us a similar item (same brand, different model). He was able to get us some great deals for the box spring and mattress protector as well. Bed was delivered today, just waiting on Costco for the bed frame, but that won’t stop us from sleeping on it tonight =).

Shopping for a bed the way it should be could sum up our experience. Went in on Thursday and was treated with the utmost respect and patience and best of all, Jason understood my budget and still gave us a fantastic deal. Hats off to you guys!!!
Received the bed today by 8:45 am and again fantastic service. The guys who delivered my bed were amazingly fast and efficient. Hats off to them, as well!!!
So if you want to buy a bed and you know you need one lol just like us go to alameda sleep train. Great service great price and great product. Can’t wait to go to sleep tonight!

I came in on my lunch break to get a new bed. It was a great experience. The salesman, Robert, was very knowledgeable, friendly and professional. He got me in the perfect bed, got me signed up for the financing and got me back out the door quickly, so I could get back to work.

The employees were really nice and helpful. The gentleman helping made it really easy to find a bed to fit what we were looking for. I would definitely go back there and recommend it to other people looking to buy a new bed

Customer service was excellent. Sales rep was able to serve two customers at once. Very knowledgeable about products and characteristics between products. Adamant about using head napkins for testing pillows on bed. Clean and hygenic. There were also bathrooms there for customers to use while making a selection. Sold me ! Bought a bed !

I had been considering to buy mattresses for kid rooms for a while when I found this new store in my neighborhood. I purchased a mattress from another Sleep Train store years ago, and liked the service. Very happy to see a new store nearby. The store manager gave me very helpful information and thorough explanations on my questions. Of course I bought everything on my list with satisfaction.

While I was checking in at Panda Express on January 26, 2015, I noticed a new business, Sleep Train, has opened. Yesterday, I checked their website and saw a piece of furnishing I was very much interested in purchasing.
This Sleep Train Mattress Center is located at 2660 — 5^th Street, #20, Alameda, CA 94 501, another retail business that just opened two weeks ago here at Alameda Landing. Their telephone number is (510) 337‑9942. The manager is Robert DaSilva.
Furnishing that caught my interest: A Riva Nevis aka a night stand, which has a charge station in the top drawer and a nice size storage space underneath. Price: $ 249.99 before tax. I came prepared with my retractable measuring tape for the size dimension, giving about 1−½ inches extra for the WxDxH. It measured 24−½“x22“x27″.
Ambiance: Well lit and spacious. Store is on a corner lot and there’s natural light coming in from the outside.
Business hours: M through F, 10 AM to 9 PM; Sat, 10 AM to 8 PM; and Sun, 10 AM to 7 PM.
Cleanliness: Top notch, pristine.
Customer Service: Excellent. Robert DaSilva was personable, friendly and very helpful. He checked to see if this item was available for immediate delivery. Unfortunately, it was not, but I will return at the end of the week to order the night stand, which is to be delivered o/​a February 7, 2015. A shipment of six night stands will be available inventory next week.
I am very satisfied that Sleep Train has opened here in Alameda, as it is not that far from my home. Let me say a woot, woot for Sleep Train… lol.