Revelation Cleaners Drive Thru

A dream come true for mothers of small children, I haven’t encountered a problem yet, and pray I never do because this place is sooooo convenient! And they’re friendly too!

If you hate your clothes and want them ruined so you have an excuse to buy new ones, this is your place.
Now, to be fair, I can’t confirm my shirt was ruined because it is apparently lost. Still waiting on a call from the owner that was promised the week after Thanksgiving.

I’m a big fan of their ability to put patches on a BJJ (Brazilian Jiu Jitsu) gi. Also, one of the sleeves ripped on a gi and they repaired it so well that no one has ever noticed it was ever torn. Usually people have to buy another jacket when this happens, it’s rare to find someone with the skill to repair fabric this thick. The prices are really reasonable also.

The prices are good and the drive through is super convenient. Never had a problem with the service and they’re good at handling special requests. I’ll continue to bring my clothes here.

Went to this dry cleaner because of the drive-​through nature — nice and easy. I dropped off a dress that I loved that had gotten a stain on the back.
1. Got dress back, got home (had picked it up in the dark) and noticed that the stain was still there
2. Took dress back and talked to the woman who told me she knew the stain hadn’t come out (then why didn’t she tell me?) but «you are too messy.» After insulting me, she said she’d try again. Come back Thursday.
3. Came back Friday, the same woman says «Your dress is not ready yet, why are you here?» Because you told me to come yesterday. No. Come Monday. My ticket says yesterday. «Doesn’t matter, not ready.»
4. Came back, and a different woman apologizes profusely for the giant stain on the front that they couldn’t get out. Wait, stain on the front? There wasn’t a stain on the front. She finds her boss and he says it probably came from somebody else’s garment. He’ll try to get it out.
5. They can’t get out the stain THAT THEY PUT ON THE DRESS and gave me money for it but not what it was worth.
Waste of time, loss of dress, rude attitude.

I really want to like this cleaners. They do a pretty good job with both dry cleaning and laundry, removing stains, maintaining the integrity of garments and doing a pretty high quality job. I also love that they have a drive thru and you don’t have to get out of your car, they unload your drop off laundry and place your clean items, bagged right into your backseat or trunk. The problem here is the service. The cashiers seem to have a consistent problem getting the order right. When you get your receipt for the items you drop, they consistently incorrectly count the items and when you return to pick up, the receipt you have in hand, is incorrect and they ask for more money than what is on the receipt. How hard is it to count the laundry items at drop off.
I keep saying the next time I won’t go back. They really need to get this right.

Wow. These guys having been doing my dry cleaning for years now. I’m here at least 4 times a month and their work has always been great. But they really showed me their true colors this week. I dropped off clothes last Friday, I received a message on my voice mail today that I left $ 400 cash in a pair of slacks. This place is very honest and will have my business for as long as I’m around!

Prices OK, service OK. I used to go here decades ago, but when the owners sold their business I have been patronizing this business only sporadically. The current owners are just OK when it comes to friendly service.
On the other hand, you can’t beat the drive thru service! It’s a revelation!

LOVE the drive-​thru but not going back. The first time we used them, the missed a few stains I had pointed out explicitly. I was bummed but figured that happens from time to time. Then the next time we went, I dropped off a large load – my husband’s nicest suits, my dresses, etc. They marked the stains with tape. Everything came back still stained and even my dress which just had a little bit of flour on it still had some on the front. Do they really clean or just press and return.
When we picked up the clothes, they offered to try again but we had to hop on a plane the next day for our conference and he couldn’t bring the suit he wanted to wear because they didn’t clean it right. Of the six pieces with mild stains (not talking hard stains like blood, sweat or ink-​just ring around the collar, etc), 5 came back dirty. And they didn’t say, hey sorry, we tried but it didn’t work out. We actually had to look over the clothes ourselves and show them that they didn’t do a good job. Sucks. And they still charged us a crap load of money for it all.

Pretty good cleaners. I really like the drive-​through. It’s not like parking is that difficult to find in Alameda, but here you don’t even have to get out of your car. They’ve been quick and the clothes are always ready on the day they say it will be. They also are reasonably priced, and the people who work there are nice.
In addition, we’ve had jacket sleeves shortened and everything came back OK.

I leave t-​shirts with spots, all of them are returned with the same spots. I ask for a redo, the spots increase (in number). I complain, the spots are gone, and the t-​shirts have lost their color. They don’t check what they do. They just don’t know what they are doing. Who irons there must be blind. They destroyed my new Lacoste (added indelible blue spots) and refused to refund its cost. They paid only 50%. Problem is: I cannot wear only the 50% of my Lacoste… Awful.

They do a very good job here; I’ve never had anything lost, destroyed, shrunk, etc. The drive through is convenient since it eliminates the need to park and there has never been a line of cars when I’ve come in. I had a jacket tailored and they did a good job with that too.

So far, I’ve had very good luck with this cleaner. Nothing damaged or destroyed, the staff has always been courteous. I love being able to just drive through and drop off my clothes at the door. Plus they use environmentally cleaning agents that are non-​carcinogenic. It doesn’t cost me an arm and a leg to have clothing that requires dry cleaning and that pleases me as well.
I can’t find any drawbacks here.

Not going back here ever again. I recently switched jobs and could not use PurpleTie anymore (they only service the Peninsula), so I was stuck looking for a dry cleaner near my home.
Tried a test run with them… and they destroyed one of my designer t-​shirts. The dry clean press was placed at too high a temperature and destroyed the shirt’s logo, lettering, and overall design.
I highly recommend you find somewhere else to take your dry cleaning.

The only reason these poeple even get one star from me is because of their great convenience. I love the drive-​thru. Especially when you have a happily sleeping toddler in the backseat. But that’s about all that is good about this place!
They could never understand not to press in pleats to my husbands flat-​front pants, no matter how many times I would tell them. Then they ruined my favortie top that I had only been able to wear twice. THey refused to take the responsibilty for the damage to the shirt. It was completely ruined. It looked like someone had tie-​dyed it red and pink and it was a black and white printed shirt. They told me it was the manufacturers fault that it happened. I highly doubt that since it was a pricey top from an expensive boutique.
I will never go back to this place!!!

I am pretty pleased with Revelation Cleaners. They run an efficient operation, are friendly, fast, and good at what they do. The drive-​through is an excellent service as well. I also liked it that they will take your hangers and reuse/​recycle them.

What’s better than a drive-​thru cleaners?
Very friendly service, good prices, and you just pull up and they load your freshly cleaned and pressed clothes into the back of your car. Awesome.

They are fast, friendly and I love the fact that I never have to get out of the car. I have a toddler and an infant so if I don’t need to pull them out the the car, they get an extra star from me!

They use some type of green cleaning agent — yeah! and you drive through, they load or unload your car and they are super nice to boot. Even when you forget to pick up for almost a year, they never sneer at you — only kindness and graciousness here!