Mancini’s Sleepworld

I somehow got tricked into taking off my original posting on my 2^nd time in this store. My original review was about the bad customer service I got 2 months ago. The point of Unilocal is to tell you my experience, so I regret taking off my original review. My original review was about the time I went in and spent an hour or so at this store, bought a bed; then changed my mind about an hour later. The associate who sold me the bed, was totally rude, and angry that I canceled my order. I changed my mind, because paying $ 2,500 for a king bed seemed like too much… That was the original review in a nutshell. Then a few days later, I get a call from a manager, apologizing and promising a much better deal if I give them one more chance. So I finally decided to come in this week. The manager was nice, but before I even got my «new deal» he referred to my Unilocal review again! I feel that was unprofessional and inappropriate. I was polite and did not tell him how I felt about the reference. I felt that I was going to get the deal only if I was open to taking off the bad review. Couldn’t believe it! Even still, I decided for the same bed, but I still left with a price tag of $ 2275 for the bed and headboard… he threw in a box spring for my trouble. I was fooled by the freebies though, because I realized later that night, that I WAS STILL paying way too much for this bed! I even asked him to give me the discount on a much cheaper bed, (½ the price from the more luxurious one) but it was only a $ 300 difference in price somehow? So I had to call again the next morning and cancel the order. What a waste of my time. So the manager canceled my order, and I assured him I would take the review off Unilocal… he even called me back a few minutes later to ask if I had done it yet? He called my home again, in order to tell me that my credit card would be refunded, (which he did not have to do) THEN he throws in the Unilocal question! WOW! Yes, I’m in the wrong for thinking I could come into a mattress store and get a good deal. It’s like shopping for a car, and you always end up paying way too much… Most of my friends have gotten their beds online and have been very happy so far.

AWSOME SERVICE & DELIVERY!
I came in just to look and the sale gentleman was very knowledgeable and explained things to me. I wanted a queen bed, I also saw a headboard marked down on sale so he made me a deal I couldn’t refuse for the bed, headboard, rails and disposable fee. Of course the best part is they take away the old bed.
I bought right then and there on site that Tuesday night. Delivery was Sunday, I received a phone call the night before saying delivery would be 12 – 2; they called me Sunday @ 11:30 saying they are 5 minutes away. THEY WERE EARLY!
The installation took about 15 minutes, it was quick, efficient and easy. I highly recommend Mancini’s Sleepworld!

Erik and David at Mancini’s Sleepworld were so great. My husband and I went to another mattress store before here and it felt cold and empty. When we walked in this store we were greeted with a hello and able to try out lots of different mattresses. We had it down to three we liked but weren’t ready to buy. It’s a big decision and purchase. So we came back the next day and tried out mattresses again. All along Erik was very informative but didn’t hover which was great. Laying on a bunch of mattresses in a store is a bit awkward but we are very happy we went to this store!

We bought a high-​end mattress that ended up being too firm for us after trying it for 30 days. We were able to exchange it for a slightly softer mattress with no problem. Such gracious customer service is hard to find these days. We were impressed and would recommend buying your mattress from these nice, professional people.

We just had a great experience purchasing a new mattress here! David was super low key and helpful, and ultimately helped us find the perfect mattress and pillows.

Nice bunk beds for my kids, but wood had a fluke flaw, was able to upgrade to another bunk bed with no hassle. Appreciate the service from manager Dave.

Good to have a Mancini’s in South Shore plaza. Sales people in this particular Mancini’s were particularly nice. Erik helped me find a convertible sofa and was very patient with me. In the end he helped me get a great sofa for a great price. Very happy with the whole experience. Would definitely recommend to come here.
Note: i noticed Mancini’s Alameda gets all 5-​star reviews except one 1-​star review. I looked at the woman’s account who gave the one star review… literally ALL of her reviews were 1-​star.

We just bought a queen sized bed set and a separate headboard for my son’s room. The manager, Dave Lopez, was fabulous to work with. I made the purchase on Thursday, the items were in stock in their warehouse so they were delivered and set up in my home this morning! Free delivery and set up. I am thrilled with the quality. The two delivery men were professional and friendly. They did an excellent job. I have to admit I was surprised to see Mancini’s at Southshore. What a great addition to Alameda. I highly recommend anyone in the market for a bed to stop in and see their large inventory and great service.

My wife and I just finished with our purchase of a new mattress and adjustable base from Mancini’s Sleepworld and just want to let EVERYONE know what an AWESOME experience we just had. Dave was SUPER! From the time we walked in to the time we left, he treated us like family. He had us do a comfort test to see what type of mattress would best suit us, then had us try out several different brands. He was not pushy at all and did not steer us toward one brand over another. He fully explained the differences when we asked and made the whole experience a real pleasure! He might have got us at the end when he saw that we had decided which mattress we liked and he had us try the adjustable base on a slightly more expensive mattress, which we ended up purchasing, BUT I am sure we are going to forgive him once we start sleeping on it ;)
Can’t wait for our new bed to arrive.
Bottom line, great place to purchase your next mattress. Large showroom, friendly staff, no pressure, great deal.

Just moved to the city and I have been looking for a mattress at many different locations. David at Mancini’s Sleepworld made my boyfriend and I feel welcome without being incredibly pushy, which is why we decided to head back to Mancini’s to purchase our new mattress. After shopping around David worked with our budget, gave us a great deal, and excellent service. I’d recommend going to this location any time!

My partner and I went in last Sunday after reading all the great Unilocal reviews and were not disappointed. David Lopez was great at giving us options within our price range and found us a deal within 20 minutes of walking in the store. We were sold and by Thursday of that week our bed had arrived, free delivery!
We definitely recommend checking this place out if you’re upgrading or looking for a new, comfortable, top of the line mattress!

Just bought our bed from Mancini’s in Alameda.
David Lopez was AWESOME to work with — very knowledgeable and helped us find the perfect compromise when hubby and I were at an impasse on which mattress we each wanted.
Price was very fair — and I checked extensively online and at Sleep Train before we purchased.
Over-​all, a good experience and I will definitely go back again. Love that it’s in Alameda! And since we upgraded to a King we walked across the parking lot and picked up some new sheets at Bed, Bath and Beyond afterwards :-)

David was very informative and accommodating. He was fully transparent about the merits of one mattress over others. And seemingly in a world where there is incentive to upsell, David listened carefully to our needs and gave us just the right solution. Will be back for our next mattress…

Just moved up to alameda from LA and needed to buy a bedroom set. Walked in and David quickly took care of me. Very informative but not pushy. Showed me around the room. Got set up with a nice set at a good price and had it delivered the next day on a saturday! David went out of his way to get my furniture delived ASAP so that I didnt have to sleep on the floor waiting for it.

We bought a mattress there last night. David the store manager was friendly but not pushy like some other places are. He worked out a great deal for us that we couldn’t pass up! Deliver was fast and free!

David Lopez is super awesome and gave me a great deal. New to Alameda and I encourage you all to come support them! They will help get you the best deal!

Super informative and accommodating staff. Dealt with all of our indecision really well. Lol. Great store. Tons of selection. And a sweet deal to boot. David and his team were great. Can’t say enough good things about Mancini’s.

Needed a matress after moving to Alameda and spending a couple of nights sleeping on the floor. Went in, great service, David Lopez was extremely helpful and managed to pull some strings to get the matress delivered that night.

Went in after moving in across the street. They were very helpful, friendly, free delivery and we got a good deal!