Progressive Auto Sounds

Bill and his team did a great job at installing a reverse camera, LDC deck and car alarm on my ’09 Nissan Rogue. They were competitive w their pricing and explained the charges thoroughly. Bill answers phones, greets customers and is «the man» of the shop but still had time to answer my questions about products and options. The team was friendly and gave me a walk-​through of the functionality of the security system. Bill confirmed that they would «make it right» if anything needed fine tuning or not working to expectations. It’s been about a year and no issues. I highly recommend Progressive Auto Sounds for their professionalism.

Had a pretty crappy experience here a while ago. Seems like the owner doesn’t enjoy helping you out unless he knows for sure you’re going to buy something. After asking a couple questions about the different kind of options I had, he started getting irritated and made it seem like he refused to help any further unless I bought something. Lol top notch customer service

These guys are great! I had to get an interlock put in my car because of a DUI. I was already scared of this, but they explained everything to me and helped me with the process. When you come in for your monthly check up they are super fast. If the device has a problem they do everything to fix it as quickly as possible. I hate that I have to have this thing in my car, but they make it easier to deal with. Oh and the large pup inside is a sweetheart.

Went in to get a viper alarm. Was told that I could install a starter kill for a fee. I told him that the Viper website says there is one built in. He then told me he would give it to me for free. They also forgot to reinstall the hood latch cable when they were done. I had to readjust the sensor and brought my vechicle back. The tech drove my vechile less than 20 feet to work on it. Cant understand why he turned on my air conditioner. The next day I noticed two gouges in my paint where he laid to do the adjustments. Not going back to that shop again.

Good customer service. Quick, efficient, and offer competitive prices. They have a nice a/​c office where you can wait. The owner is very friendly and knowledgeable about the products he sells.

Bill and his boys are the best. Knowledgeable, professional, service oriented staff with quality work. I have done stereos, alarm and lighting work here. Just did my Forester and it’s awesome as usual. I only trust Progressive to do my vehicles. Very highly recommended! These guys are professionals.

Excellent customer service from Bill and his crew! Very knowledgeable and professional! Planning to bring in my wife’s car to change out her system.

I highly recommend Progressive Auto Sounds. Brought my truck in for the Viper alarm they installed 18 years ago. I was skeptical that an 18 year old alarm was repairable. But in just an hour, they diagnosed the alarm, fixed, and replaced faulty parts. Instead of recommending a new alarm, they fixed the old one. WTH! A small charge and my alarm was reborn. These guys are terrific. So glad I made the drive to Aiea. It was well worth it. They also installed my CD player, amp, and sub 18 years ago. I’m going back for a new CD player.

Had a problem with the remote start, assumed I needed a new alarm system. I’m kinda hard on my Sequoia; its my daily driver and goes off road a couple times a month. Figured I broke something.
Stopped by without an appointment, told Bill think I need a new alarm. He had one of his guys take a look, figured out the problem and fixed it. Offered to pay Bill, he said no.
Excellent customer service!

I’ve visited Progressive Auto Sounds twice now and gotten the same excellent service both times.
First Experience: I had an alarm that wasn’t working anymore. I took it up to a place in Wahiawa where I was told the unit had gone bad and would need to be replaced. I was quoted $ 220 for a new unit. That estimate dropped by $ 40 immediately when I mentioned getting a second opinion. Shady right?
So I went to Progressive Auto Sounds based on a recommendation. The owner is a really nice guy who had his technician take a look at the unit for me. Turns out it hadn’t been installed properly by the previous owner. In about 30 mins they had me on my way. Cost me $ 50.
Second Experience: My speakers in my truck were going in and out. I figured it to be a short or something. Progressive Auto Sounds took a look at it for me. Rather than trying to sell me a bunch of stuff I didn’t need, they confirmed a disconnected wire was causing the problem. Again the result of improper installation by the previous owner. Cost me $ 60.
Honesty is a big deal to me when I’m looking for service work. If they do quality work and I can trust them to be honest and fair with me, they’ll probably get my business.
Progressive Auto Sounds has had two chances now to screw me over. But instead I got what I needed for a fair price. These were small jobs but I’d definitely trust them with a larger project if I had the need for it.

I have used Progressive Auto Sounds on 3 different occasions and was never disappointed. Bill and his installers are second to none. Bill is probably one of the most knowledgeable people I know when it comes to installations of radios, sound systems, back-​up sensors, etc. I would in a New York minute give them a referral for any of the services Bill and his shop provides.

Got a new automobile and I been shopping around for a auto Alarm. I found this place by visiting the Viper website. I emailed the company and got a fast response. The owner Bill was very quick and honest. I came in to have an estimate and decided to have the auto Alarm installed, before installing Bill took the time to explain the features and what is important. I highly recommend Progressive Audio Sound.

Been here twice. First, I took my 2012 Titan to change out the stock deck, next time it was for my wife’s Versa, needed to replace some fuses and fix a broken speaker.
Both times Bill was very honesty and wanted to make sure we got what we wanted, and didn’t try to sale us things we didn’t need. Greatly appreciated it.

I have never written a review before, but after this OUTSTANDING service I decided to write my first. I went in to get 2 extra alarm remotes and learned my alarm I had was generic and no remotes are available. (I kinda was thinking that was the case before I went in) after some problem solving and salvaging all we could from my own alarm, I was out the door with a new system for less money than if they would have had my old out dated parts. when he said the total price it was like sticker shock in reverse!!! I can’t recommend more highly this shop for car alarms and audio service.
Super impressed!!!
Mahalo Nui

I was looking for a Viper alarm on the Viper website, and it listed Progressive Auto Sounds as a Certified Dealer. I called the shop & Bill answered, he told me to come in to go over options in alarm systems while he scheduled me for an install the same day. After going over all of my options (Yes, there are a lot of options), I made a decision and he even threw in an option for 50% off because he orders it in bulk. Every dollar makes a difference, so I was happy that he wasn’t trying to nickel & dime me. The install took about 3 hours, and I waited in the showroom the entire time with his cute little samoyed puppy Ratchet.
Overall, I was impressed with the customer service, and install. He was really polite, not only to me but to all the customer that would come in and out renewing DUI accounts, installs & removals. He even gave me pointers on how to make my car theft resistant by telling me the little things that I didn’t know. I would 100% recommend this car audio shop for all your sounds needs.

my husband had his truck rewired and set up with a back up camera, dvd player, mike that was attached to his mirror (eliminates the need for his Bluetooth) — and a whole buncha stuff — we were thoroughly thrilled with — the service and all that — was done — his people are awesome too _​
they do a lot of work with unlocking cars (I think) the owners who drink n drive? — but this company is worth the money _​_​to people who want quality stuff _​
we would recommend anyone who wants a great system —:o)

Great service.
They removed all my old wiring, installed a new stereo system and back-​up camera, fixed my speakers (which I though I had to replace).
These guys are honest, affordable and quick. Their install was pro!
Customer for life.
But that’s just my opinion.

I’m always pleased with excellent service! Bill noticed my C4 Waterman hat, and deduced that I spend a lot of time in the water. He brought a window-​mounted touch panel to my attention; one that would allow me to leave my keys in the truck, and simply use the touch pad to disarm my alarm! I appreciate him noticing the little things that made my experience a great one! Added a Rydeen reverse mirror because I was pleased with the alarm advice!

Top Notch Service
I had a simple install with some minor complications on my old truck. I didn’t need anything special, but it needed a professional attention because some parts were missing. Bill and his team set me up with exactly what I needed and the cost was just right. Stereo is in, looks nice despite the challenges, and it sounds excellent. Bill walked me through the all of the attributes and links to my cell phone. He even gave me a ride when I dropped my truck. All around well done and I highly recommend Progressive Auto Sounds for any auto stereo install. Thanks Bill!
A
PS I had a terrible experience at Best Buy near Costco. It was crazy and wasted half my day. The guy was incompetent and the radio had to be removed.

I needed to install a usb mp3 player for my new car, but didn’t quite know how even though I took the radio apart. My friend recommended me this place, even though aiea is out of the way for me. It was $ 75 an hour for them to install the mp3 adapter I brought with me. They knew what they were doing and finished it in half and hour and charged me about $ 40 including tax. It worked! If I need any equipment installed in my car, I’ll definitely be back. The service was good and they were very professional.