Campus Creations

Their customer service is not the best. Called for some PE shirts and was told that they have some in stock but when I got there no shirts to be found. Had to order and it will take 3 weeks but most likely a month like our other order.
Very disappointing for families who have to order through these guys. Only vender for many of the catholic schools here so we have no choice but to order from them. Need better customer service and maybe some shirts in stock so we don’t have to wait so long.
NOT SO HAPPY.

Like always no stock of the most popular size. Very disappointing! Granted school has already started but really…

I usually order my children’s clothes throughout the year because they grow or need new uniforms. This is the first year i ordered my sons clothes before school started 2 weeks before, because i forgot he needed new uniforms since he went into the 9^th grade. My bad, i know, they told me 2 – 3 weeks so i thought «ok, we can deal for a week if it takes 3 weeks» We ordered on July 28^th and its ⁹⁄₁₇ and still nothing! If this is their line of work, how do they not have stock? How many companies do they use to make their uniforms, maybe they should consider using more companies or stocking up before school starts? The reason why i am so irritated is because there is no other company we can go to do this, they seem very unorganized and we are stuck with them because our kids go to a private school. Lesson learned and i bet if there was more companies to choose from, this shortage would never be a problem and the prices would be cheaper!

Came in 5÷13÷15 to purchase uniforms for my son who was super excited to start school August 3^rd. Several items were unavailable and placed on backorder. Thinking there was plenty of time, I thought nothing of it.
As weeks passed, I noticed my son grew a bit and the size 4T shirts I originally bought fit him perfectly. I hadn’t heard from them so I decided to come in on 7÷23÷15 and see if I could exchange 2 of the shirts for a larger size in case he grew more during the school year. I inquired about the back ordered items and they said it was in and they called me to let me know it was ready. I checked my call log and I never received a call from them. All the calls made to their number were outgoing. No worries, thank goodness I came in when I did! Unfortunately they had the order wrong. The shorts I ordered were missing. They said they were out and had to back order once again. They offered to ship the items to my house at no cost and I agreed. But thought to be safe I purchased additional shorts in a different style in case the pull up ones on back order didn’t come in on time. Good thing I did!
We are 2 weeks into school and I still haven’t received the shorts. I have been washing the 2 sets of uniform I have every 2 days so my son has clean clothes to wear. The 2 shirts I exchanged were on back order as well. So I called them yesterday and never received a call back. I called again today and was able to discuss my order with someone. The shirts were in but the shorts hadn’t come in yet. Are you kidding me?! Shorts that were back ordered from MAY still hadn’t come in???
To avoid any further frustration on my part and to save time and money on laundry I decided to purchase the more expensive shorts they had in stock in my son’s size. And after spending the extra money and time waiting and taking the time to go there the girl attending to me never apologized for the confusion or the inconvenience or even said thank you for shopping at Campus Creations, nothing! She never handed me my bag or my receipts. I didn’t know she was done with me until she asked the person behind me if she could help who’s next. I thought that was quite rude.
Although my previous experience had descent, friendly customer service today was the complete opposite. Unfortunately they are the only option for my son’s uniforms for school. In the future I will try to avoid coming into the store and hope the online experience will be less frustrating.

Decent. A little hard to find and one of the helpers was helping me 100% while the other 2 really didn’t when she was helping others.

The staff is friendly. But, this is my second year coming here to buy preschool uniforms and they didn’t have sample sizes for my kids to try on… again! I understand having to back order, but, if it doesn’t fit, I’ll have to scramble and find their pants/​shorts somewhere else. Last year I had to order shorts online from French Toast. My 2 older children get their uniforms from Mills and they always have sizes available to try on so you’re not left guessing.

Always helpful and attentive when I have questions and concerns. I always shop for my daughter’s school uniform soon after school ends to get her ready for the next school year, especially because her school’s polos are usually back ordered.
I’ve heard complaints about uniforms not being in stock, but with my daughters school they’re great sending notices home towards the end of school to remind parents that if new uniforms need to be bought to assure purchases are done accordingly as most times uniforms are back ordered. Although I can understand the frustration, I never understood it when my daughter first stared kindergarten & now she’s going into 3^rd grade… so it’s just been a routine to go in mid June to get it done & have things ordered & picked up in time.

My daughter’s school assigned this location for us to buy their school uniform. When I followed their Unilocal directions on the phone it took me to the wrong direction!!! When I called the staff said that they had a lot of people telling them that it was giving it wrong info. The app on Unilocal took me across the street to waimalu shopping center, but the place was behind cutter ford aiea.
Parking:
Once you’re behind cutter ford, pass the security booth and then turn left. You’ll see a 2 story gray building with napa auto parts on the corner. They are actually on the 2^nd floor by the elevator. It’s hard to see the sign unless you are on the 2^nd floor. There is ample parking all over the area.
Customer service:
As soon as I got in, there were a lot of people already in the store! It was relatively small but everyone was willing to help you. I was immediately greeted by a young boy ready to help! He helped me all the way by directing me to the polo shirts, shorts and skirts. He was very friendly throughout however when I was about to check out, the ladies at the counter told me that the skirt and pants I choose we’re the wrong one! So they helped me get to the correct uniforms and I had to go back and forth to the fitting room. I got most of the stuff that I needed but I had to order some. After 3 plaid skirts, 3 polo shirts, 1 khaki short, and 2 tshirts my bill came out to $ 255.08! I almost fell over!!! I was like «omg» is this how the prices are for all private school uniforms!!!

This review is long overdue, but I thought it was well deserved. I accompanied a friend of mine to Campus Creations to purchase uniforms a few months ago. We were immediately acknowledged by the friendly staff. We actually found everything we needed which was a relief! I’m very focused on customer service and the friendliness of the staff made it a very pleasant shopping experience. I would not hesitate to return since the location was convenient, the quality of the uniforms were very good and the staff was friendly.

Friendly, very helpful, and attentive staff. They make you feel like you’re the only one in the store, despite being busy with other customers. Location is easy to find and lots of parking available. They didn’t have all the uniforms I need but I was able to order without any problems and they said it should be in by the time school starts for my daughter, which it was. I would have given them 5 stars if it weren’t for the fact that the bathroom (not in the store, but down the hall) couldn’t open (the lady said you had to «jiggle» the key a little) so we ended up having to drive somewhere else to use the bathroom.

I went in for my children’s uniforms about a month before school and barely was able to pick up half of what I needed, and the polo colors left in my daughters size were not very flattering for a 5 yr old girl. I was told certain colors were «seasonal» and I could special order them… My little princess wanted pink and purple! I had to order my sons shorts, they came in 2 weeks later and I received no call and the wrong size. I was only able to grab last years PE shirts and put in an order for more that would «be in in 3 weeks» 5 weeks later I still don’t have them. Our school asked if we were satisfied and I am sure you can guess how I feel!

I stopped in a month ago to grab Kindergarten uniforms according to their school list put out by Campus Creations, which was a mistake. The list said polo shirt and shorts or pants 3x/​wk and PE uniform 2x/​wk.
I was able to pick up what I needed even though their stock was limited 2 weeks before school started — if I went according to their list which I did. And of course when I went back to get the correct items on the list everything was sold out. I ended up needing 1 less PE uniform set and 1 more polo/​shorts uniform + 1 pants. I also had to pre-​order his jacket which the sales associate said was a seasonal item. They should advertise that school jackets are seasonal and should be pre-​ordered instead of giving the impression that it is a regular uniform item they have in stock. I am still waiting for my jacket order.
The uniform list also called for socks, which are expensive (3 paris for $ 10) and the embroidery shreds after 2 washes. I have washed the uniforms 4 times now and the polo shirt is showing slight fading already. On a good note, the khaki shorts are really durable and as long as you hang it up immediately after wash or drying you won’t need to iron it.
Since school has been in session for 3 weeks now I thought uniforms would be in by now. I live in Kaimuki and shouldn’t have to drive to Aiea to find out if uniforms are back in stock. I have been calling for 2 weeks and never got someone on the phone — it either goes straight to their message system [which says that they may be busy and can’t answer the phone] or rings for a while and then goes to their message. I understand that they are busy, but as a business they should anticipate customers calling and maybe have someone dedicated to the phones for the busy period.
Since this is the first year they are servicing my child’s school, I would expect that they at least have a good stock of inventory, especially at the start of a new school year. It’s just a bummer that I am stuck with this store because they are the only ones who sell the specific uniform.