Giordano’s

I had dinner last night and I must say the food was excellent and service above average. We will be back for sure.

People often mistake this for «deep-​dish» pizza, but it’s not! It’s stuffed pizza. Dough, cheese, toppings, more dough and sauce. Really, it’s just not my thing, but I would have given it three stars if not for the not so great service. Although Giordano’s started out as a small shop in Chicago, it’s grown into a chain around the area. This particular location very much had a chain restaurant feel. Tons of families crammed into the space — the restaurant trying to get in as many people as possible at once. I understand the need to use the space to get in more customers, but when your waiters are constantly bumping into the back of your chair, and you have to go through a maze to get to the bathroom, it becomes clear that the focus is no longer really on the customer. After sitting at our table for ten minutes with no sign of a server, I had to go to the bar and ask if they could send someone our way.
As for the pizza, it’s worth a try for something unique, but don’t go if you’re already hungry since this pizza takes 45 minutes to prepare. If you are hungry, get a salad or an appetizer to share. The garden salad is pretty good, not your average house salad since it contained purple tomatoes, leeks, and a sweet dressing. As for the pizza, the crust is more like a buttery, heavy bread, which is necessary to contain the few inches of toppings, cheese and sauce. But for me, it’s just too heavy.
If you’re not into the crowded, family-​friendly chain atmosphere, you can also just get a pizza to go and try it in the comfort of your own home.

Came here Friday night, food was good the family size is enough for ¾ people.
The service was slow in the beginning server took about 15 minutes before she got to us. Once she got to use service was okay. They don’t have any Italian beer witch was kinda disappointing.
Would be back for food beer could have been colder.

Best Chicago deep dish pizza. The chunky tomato sauce is the best part. I only order deep dish… Thin crust I go elsewhere.

We love Giordano’s but was disappointed in this location. The pizza was delicious as always but our waitress was horrible! She never stopped to ask if we needed refills on our drinks… we had to flag her down every time! When our pizza arrived my daughter asked for some ranch. She waited and waited! We looked for her and found her sitting at the bar talking to other employees! So my daughter had to walk up and ask her for some again! We would understand if the place was busy but she only had 3 tables!!! Another thing that bothered us was that she never asked how we were doing or how our food was! That and refilling your drinks are number one in serving!!! Probably won’t be back to this Giordano’s.

Disclaimed the 45 minute wait for the deep dish which was good, but the pizza wasn’t that deep and not even that warm. Good, high quality ingredients made for a great pizza however. The place was quiet on a Wednesday night. Would like to try a different location.

I used to love Giordano’s but they have gone down hill over the last few years, not just this location either. Literally every time I order they mess it up, every time. The pizza arrives luke warm if that, the meatball sub was dry with no sauce, the cake was horrific, the sandwich had no meat & weird bread. It is just bad food now. For a pizza place they are not cheap so it’s even more disappointing. We will no longer be ordering Giordano’s, ever.

While out here, I realized that I’m not a Giordano’s guy. It was good but I’m leaning on the other guys. The pizza was good but the crust was too hard and crunchy. The spaghetti was great and the appetizer sampler was even better!

How Giordano’s fell off my top 5. this location is fine, service is fine. its just the pizza that is starting to show signs that I have grown. As a kid, i loved the globs of cheese that would string and stretch as we lifted a slice onto a plate. now that i am an adult i feel like a mouthful of cheese, a soft soggy crust and thick heavy sauce isnt the way deep dish is supposed to be. After having been around and experienced other Chicago names which i need not mention but you know who I’m talking about, i feel that they could use a rebranding or refresh much like CPK has done… i mean company wide!

yet another blunder at this location. My family and I arrived at approximately 7:15 on July 20^th. We were seated but no one came to look on us or ask if we needed drinks. 12 minutes later a group comes walking and in under 2 mins a waitress asks if they needed drinks. I would like that a sense of customer service be instilled and that a long time customer be treated with some courtesy. The manager on duty, Jeff, was alerted of this but I think it went in one ear and out the other.
FOOD 8 SERVICE 0

Been to Chicago twice, went to Giordano’s on both occasions. Both times we got the BBQ pizza because it’s just that damn good. And of course I had to try the classic style one and it was good as well. I honestly don’t know where I stand on Chicago versus NY style pizzas now, all thanks to this place

is it the best deep dish in CHI? nope but does not mean its not good cause it is. Simple man like me I get the deep dish cheese. Look online for coupons to save 5 $ Price is fair IMO for deep dish. The fact it delivers is always a plus in my book. Also the smores pizza for dessert mmm mmm mm!!! Order from here frequently and havent been disappointed. Cheers

If you ever go to this location, watch out for BIANKA, she clearly doesn’t know how to handle 3 tables at a time

Literally just finished an AMAZING pizza from Giordano’s from the Addison, IL location. It was close to the hotel and after a busy day we had to order in.
Pros– The pizza was a Meat and More Meat pizza deep dishwith pepperoni, sausage, salami, and bacon. This pizza was AWESOME!!! The flavors were spot-​on and the had tons of meat! This pizza wasn’t skimpy on flavors, and was very satisfying. I have to say that this dinner was much better than the CRAP I ate at Xoco!!! I LOVE cheese, and it was nice to see a pizza that finally had the stringy cheese draping from the sides like shoelaces on a pair of untied shoes. I called to see if the driver had left because I wanted parmesean cheese and red pepper flakes. LOW and BEHOLD, there were several in the bag when the driver brought them to the hotel!!! I am VERY pleased and pleasantly surprised!!! What a great way to settle I’m for the evening!
THE ONLY reason why I gave 4-​stars was because of the prices. I wanted to add onions, but they said it was $ 2.25 for additional toppings!!! That was the only reason for 4. My mind said 5 but my heart said 4. Blame it on my heart!!! Lol…
****Eat Giordano’s! You won’t be disappointed!*****

Ordered a large thin crust pizza with extra sauce. We order extra sauce because most of the time it seems like they don’t even use any. I was disappointed because the edges of the pizza were covered in sauce but did not have cheese on them. The middle slices had no sauce.
In addition, the crust was hard and tasteless. I usually wouldn’t complain but it really did taste like cardboard.
The deep dish is probably better but either way I won’t be trying it again.

I’m always a huge fan of Giordanos. Even though D-​Rose cut the height of the pizza it still taste great. This location in particular is some what close to bars downtown so if your planning on heading over for drinks after this is the location to go to.

This was my first time having Chicago style «pizza». Hopefully it’s not all as bad as this place.
We had two deeps and a thin crust. There was seriously more cheese on the thin crust than the crust, toppings, and sauce combined. Waaaaaay too much cheese. Sauce was decent but the crust tasted like a saltine cracker.
The deep dish I enjoyed but it was not as good as I was expecting. I can’t really compare it to anything.
Service was at a snail’s pace. Took almost 5 minutes to get greeted, 5 minutes for drinks, 40 minutes for the food. Pizza shouldn’t take over an hour and a half to enjoy. I don’t care that it was a Friday night this was too slow. Only thing worse then the service was the deep dish.
Being from Trenton, I can’t call the deep dish «pizza» but I can say it was decent. That was the saving grace.

Great service. Great pizza. Great atmosphere. Went around 5:00 and wasn’t very busy on a Wednesday at all. Our waitress took good care of us. Chicago style pizza definitely met and exceeded our expectations.

cold pizza, the pizza was not fully cooked (TRUE) the server let it sit there too long (TRUE)
friendly servers but worst pizza I have had at any of the Giordano’s we have every visited.
Do not go here!
Plenty of other options in Addison.

Update to my previous (poor) review. It had been about a year since I ordered from here. Had friends over and wanted a pizza fast, so decided to try them again. Ordered 2 pizzas and beef sandwich w/​fries for carryout. HUGE difference from my last experience. Pizza was piping hot with mushrooms and sausage, and TONS and I mean TONS of gooey mozzarella cheese! Crust was cooked perfectly (thin). Beef sandwich, (which I tasted) was decent, they give you au jus, and fries were good too. Way better experience this time around and Nicole took my order over the phone and did a great job! I guess consistency is the key with any restaurant. This is the Giordano’s I used to always come back too!