Excellence Auto Glass

Friendly customer service and great workmanship. I came in for a rock chip repair and they took me in right away. Quotes i shopped around for ranged from $ 60-​$ 100 for a rock chip. Fred charged $ 45 and the chip is almost completely gone. Very happy altogether and definitely recommend them.

I had a windshield installed by Fred and his assistant on my Xterra. They came to my work to do the job, which was great but too bad they left large molding off cuts on the street. STAY AWAY! They completely butchered the job. Glass was not installed properly; sits too low, molding not pressed onto glass evenly. Huge gap along the roof line and molding, which will catch dirt/​water and cause rust. They scratched the paint around and under the windshield, lied to me about it not being them. When I pointed out that if the scratches were not caused by them, the exposed metal would show signs of rust and not be shiny, they still maintained that they did not cause them. They said they sealed the bare metal under the glass, which was a lie, as I can see the bare, unsealed metal in the giant gap at the top of the windshield. The exposed metal will rust and eventually leak. They left muddy footprints on my front seats. In general they: don’t know what they are doing, will not own up to their poor installation and make it right. Very unprofessional.

Excellence Auto Glass really is excellent!
I had a chip in my windshield and yesterday a rock off a truck hit the same spot and split the glass. I had to pull over and found them online and they came to the side of the highway to help me out. They did the replacement right then and there. Great service, quick response, and would definitely recommend it to anyone needing any glass repair.

Purchased a groupon deal for this company a while back. I was impressed that they offered home service. I took them up on the offer.
The quote over the phone seemed high, I thankfully called ICBC a couple hours before they came to fix my window and ICBC said they over quoted me by a lot. $ 100 to be exact. When EAG came and presented the bill, I confronted them on the over quote and they made a big fuss, I was fuming…
I later went to get in my car after they were finished and they left all the materials (paper, plastic scraps) scattered both in the car on the seats and outside all around the car and on the street. There was so much garbage left over, my partner called them up to come clean it up. They again made some excuse, but showed up an hour or so later and cleaned it up.