Browns Windsor

Good food for a diner out. I had the chicken liver which was my favorite meal of the night. Main course was the steak pie and as desert the pear.

I know the British are not known for their food, but this was by far the worst meal we had on our two week trip to the UK. The meat was as tough as beef jerky, you could not cut it with a knife. The service was terrible as well, our Drinks were empty even after dinner was served, and they never came back to offer another opportunity to order. Toilets were disgusting, I have no idea how they have a top health rating.

Terrible service and terrible food. It took a very long time to even get a table in this empty restaurant and then naturally our food took even longer. The steak was so hard I could barely cut it let alone eat it. It was dry and lacked flavor. The vegetables were so dry I had to drink a ton of water just to get them down. I would give zero stars if I could.

This place is awful. Wish I had checked Unilocal before going in:
— toilets were dirty. Toilet seat broken on the floor. Walls dirty. Tiles dirty old etc.
Ordered the following:
— artisan bread board. «Sorry we are out of this. No we can’t go and buy some bread from the shop next door. Despite the fact that’s it’s lunchtime on the start of a bank holiday weekend.»
— parsnip soup. Luke-​warm. The artisan bread it came with? Well it was 2 cubic inches off stale bread with a ½ inch slab of butter on the top.
— asparagus, prosciutto ham and poached egg — Luke warm.
— prawn cocktail — 5 king prawns in a cocktail sauce with brown salad. Prawn cocktail doesn’t work with king prawns. The ‘sour dough’ bread it came with was just a couple of small bits of brown bread.
So pissed off with this place I didn’t want my money back at the end. Wanted them to realize I will never use a Browns again and that their restaurant is crap.
Needless to say that we got plenty of attitude from the manager.
Just don’t do it!

If you are going to the bar you need to take a snake with you. The service is rubbish and the bar staff are not interested in serving you unless you are ordering cocktails. Myself I prefer my pints pulled not shaken so no one wants to serve me.
The food.
I would say that the menu looks good with a wide range of different stuff on it. However I have a nut allergy and found the labeling to be very sub standard as all 3 things I order had nuts.
The first the starter which was a plater of fish and included herring, mackerel, prawns with bread. I did forget to check if the bread did have nuts so this was my fort. I explained to the waitress that I had a nut allergy and she was only to happy to change the bread for some white bread. However even though I told the waitress I was allergic to nut, she bought me out my main covered in nuts (not described on the menu). I sent it back and canceled my main as I did not want to take a chance. The pudding was again the same. I gave up.
After we went to the bar to have a drink but was unable to as mentioned before. We managed to get a second drink and order a bottle of wine. I did not want one but it was all I could do.
I left Shotley after and I will not be going back

More of a 1.5 stars really but I’m not feeling generous, so 1 it is!
It was a rainy Sunday night. The place was pretty empty. My friend and I went to the bar area since there were four members of staff hanging out behind the counter. No one greeted us. No one approached us. We made for a smaller table that needed to be cleared then went to the bar to order. We had the bar snacks: sweet potato wedges, scotch eggs, sausage roll and tempura prawns. One of the staff did a half-​arsed job of cleaning the table when asked. My friend then grabbed a rag from a counter and finished the job.
The food came. Scotch eggs: OK but you can get better from Tesco. Sausage roll: disaster not fit for human consumption. Apparently it had been heated past an inch (more like a foot) of its life and was rock hard and impossible to eat. We got it taken off our bill but of course, we had to go up to the bar with the offending food item in hand to do so. I didn’t try the other items. I assume they were similar to the Scotch egg.
It was definitely overpriced. The service was non-​existent and unfriendly. I will avoid going back.

We stopped by for a few drinks. It’s quite a big place decored in typical bar style. While we didn’t get a chance to sit on the patio due to the rain, we had seating by the open doors overlooking the patio which was nice. The atmosphere of the restaurant with the high ceilings was a good place to be. We had some beers and wine while there so can recommend this place for a drink.
Parents: High chairs and change table!

Poor service, very over priced for average quality food.
We had chicken pot pie & roast pork. The chicken was bland & the pot was only filled roughly a third — big disappointment to break through the crust & find emptiness…
I’m a big fan of crackling, but this was the first time I haven’t been able to eat it — it was so hard that it actually cut the roof of my mouth.
We understand that Windsor is a big tourist area & therefore you can expect restaurants to be somewhat overpriced but I would avoid this place. The only positive is that they had a reasonable selection of non mainstream beers (although again, highly overpriced)

Has always looked lovely, especially in nice weather when there is outdoor seating, so thought we’d stop in for lunch. Seemed really understaffed for a Saturday lunch service; not fully booked, as we were able to get a table without a reservation, but the service was abysmal and it took ten minutes just to get water for the table. Food looked good on the menu, but left a lot to be desired. The burger was a decent burger, but the fish cakes were 80% mashed potato, lacked seasoning and were extremely greasy. All in all just seemed like overpriced pub food. Such a shame, for such a lovely location overlooking the water.