Frankie & Benny’s

Pretty awful if I’m honest. The food was just about passable but really expensive. I ordered a side of a jacket potato and some corn on the cob. The potato was really dry and wasn’t fresh, and the corn arrived without any seasoning or butter. Blandsville. The other half went for a chicken wrap thing — it was almost £12 and a seriously dismal looking plate of food. What a rip off. Won’t be returning!

Avoid at weekends at all cost… It is pricey especially when you realise you can it there for half the price during the week, it is busy, the service was cold and the food on the greasy side. It gets more than a star as it caters well for kids and comes with an entrainment pack though saying that today my little one got it at the end of his meal. The waitress looked busy which is fair enough though she only cracked a smile when I heard her saying her shift was ending at 4pm, as I witnessed she was not under any botox impediment I would have expected a little bit more enthusiasm from her.
Food was served quickly despite being rush hour so that also was a good point for F&B. We ordered black and blue burgers and a mac and cheese burger, it came with coleslaw and a bit of lettuce and salad. Personally needed more greens! All in all it is an OK place to go if you want a bite to eat with your family. If you choose to go, aim to go there during the week so you don’t feel cheated but don’t expect an healthy option.

Every time I’ve been here I’ve been disappointed and the only reason I go is because my OH likes it. Today’s offerings totalled £50 for two drinks, two starters and two mains, which in my option was well over priced. The food is bland, dry and not particularly fresh. The menus were sticky, I don’t know when they were last wiped down. This is the place to go if you have lots of fussy kids.

Went a while back and the toilets were stinking horrible, like death. We complained and two female staff employees were standing sniggering at us, so rude. horrable burger for one of the group was NOT cooked. We are easy going bus service was bad

the gyle industrial estate is pretty much lacking in anywhere decent to go when you want to have lunch outside the office. so when Frankie & Benny’s opened up at the shopping centre about a year ago i was pretty pleased that there was another option. i had a visit recently with Joe A and Kelly F for a quick lunch.
what this place does well is having a good lunch offer with two courses for a tenner or three for £12. there is also a specials menu which is slightly more expensive with a few different options. both menus have a fairly good selection and we were happy to order off the lunch one. i got potato skins with cheese and bacon to start followed by a goats cheese and bruchetta wrap with fries.
what this place doesn’t do so well is timliness of orders. since the majority of people that come for lunch here work nearby, you would expect the lunch orders to be quick but we did wait a bit for both starters and mains which meant we had to rush back to the officer afterwards with no time for dessert if we’d wanted it. however, my food was good and i enjoyed the wrap a lot. goats cheese makes everything good! also for the price it was pretty good value.
the service was good besides the slight slowness in placing an order and getting food. our waitress was friendly and the restaurant itself is quite large so easy to get a seat every during the busy time. i’d happily come back for another lunch out of the office, but maybe leave a bit extra time during my next visit!

First time at Frankie & Bennys, but disappointed with the food. Typical American fare, with lots of fried food and meat. But neither were tasty. Our sharing platter had a range of nibbles, but all were a bit lacklustre, tasting like the frozen stuff you get from Iceland.
I had the F&B special of ribs and chicken, but the ribs lacked flavour, and the chicken was extremely tough. Fries were ok though.
Service was also a bit slow, which was surprising considering it was a Wednesday evening, it was pouring outside, and the place was less than half full.
The London Insider

Very clean but very busy.
Standard F&B’s menu. Staff pleasant but very busy so often difficult to get their attention.