NatWest

Natwest has got good branch network in newcastle. Generally, its financial products are quite good and competitive. its current account is crap though as it only gives you 0.1% interest (which is nearly zero). its ISA saving account recently launched is excellent, although the rate drops straight away when Bank of England announced the 1.5% rate cut. However, its ISA saving account rate is still the best in the market. The proper branch is only in Newcastle City centre though. The one in Gosforth has only one till everytime I go there, which will definitely always have long queues. The customer service is also alright. It’s not difficult to see one of its customer advisers as its receptionist is not awkward like the one in Abbey & HSBC.