Lloyds Tsb Bank

This branch of Lloyds is the main big branch in Newcastle. I’ve never seen such a big branch before! However despite it being so spacious, there are always hardly any assistants on the counters! You’re in for at least a 10-​minute wait (and that’s on a quiet day)… though I suppose that is to be expected in any city centre branch. The staff are generally very helpful though they often look run off their feet due to the sheer number of people who use the branch. Overall I think you get better service from the small town branches of Lloyds, but that is not the fault of the staff — rather more a case of them having an unmanageable workload.